Business ProfileforHandline's LLC

TERRIBLE!! Do not bid here! Scammers! I won a beautiful pair of binoculars for $6 and they wanted to charge $31.05 to have them shipped. I’m very familiar with shipping costs as I resell on eBay and the binoculars could have easily fit in a flat rate box for $14. They are making their profit by scamming shipping costs (and while most auctions overcharge for shipping under “handling fees”) at least they aren’t charging DOUBLE. I called the auctioneer and he was extraordinarily rude over the phone, refusing to admit that he was overcharging and blaming USPS for the high cost. He said USPS was charging $25 (riiiight), and that he had a $6 handling fee. WOW! I need to get in the shipping business because if I can earn $6 to put some binoculars in a box, I’ll do that all day! Regardless, even with the handling fee it should have been $20 Max to ship these binoculars, so either the guy doesn’t know how to ship or he’s just pocketing the money. He gave me the only option of accepting the item and his ridiculous shipping fees or forfeiting the item and not being refunded for the binoculars. I imagine if you win ce try expensive items then your stuck laying this scammers shipping prices. There’s a special place in hell for unethical businesses like this one…

Customer was not happy about the cost of the shipping to CA from Ohio. As we state in our Terms and Conditions we charge $6.00 1st lot and $3.00 per lot after with a max of $25.00 per box. He had 1 item so we charged $6.00.. Our time to box, Tape, Peanuts, Label, ink, ect.. The item was securely packaged in a Priority Mail box, Protected with Bubblewrap and Packing peanuts. We do not use flat rated boxes since 90% of the time they are less cost effective for the people that want their items shipped. This customer sells on EBAY and get to use their discount since the are a larger company and has a special shipping cost.. This customer also want to put the item in a smaller box that would not give the proper distance and protection to make sure the item would safely make to it destination. If there was an issue with the shipping the USPS would not cover the cost. As discussed on the phone when the customer was calling and being verbally insulting. Therefore we were not going to repack the item as requested. As he also requested i looked up the cost for the medium flat rate box that he insisted would be 10-14 which in fact would of been 17.50 from what quick calculation system said. However the bidder demanded me to refund the amount for the shipping and handling, and the item. We do not do refunds for the items since he signed and agreed to the terms and conditions. Since the package has already been handled properly we will not refund the handling cost either.. He has asked for the item to be forfeited so the shipping cost will be refunded as requested.. I have a screen shot that say that the cost of the box to be shipped was 25.05.. I have also placed the wording on his google review as well.. Any questions please reach out and i will be happy to discuss this with anyone.. This a false and unprofessional accusation and would like it to be removed since we did nothing wrong.. Thank you ****