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About

About This Business

Germain Ford of Beavercreek provides new and used Ford vehicles, including cars, trucks, and SUVs. The company assists clients with vehicle sales, financing options, trade-in evaluations, and service maintenance.

BBB Accredited Since: 2/1/2016

Years in Business: 58

Products and Services

This company offers retail and wholesale of new and used vehicles, parts and service.

Business Details

BBB File Opened:
1/1/1975
Business Started:
5/8/1967
Business Incorporated:
10/28/2014
Type of Entity:
Corporation
Business Management:
Mr. Cliff Gonedeck, General Manager
Ms. Melody Markham, Customer Relations Manager
Steve Germain, Owner
Number of Employees:
55

Additional Contact Information

Principal Contacts
Ms. Melody Markham, Customer Relations Manager
Customer Contacts
Mr. Cliff Gonedeck, General Manager
Steve Germain, Owner
Shaun Kniffin, Directory of Marketing & Technology
Fax numbers
Primary Fax: (937) 431-8216
Additional Phone Numbers
Other Phone: (937) 429-2100
Other Phone: (937) 429-2400

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Other Resources
Bureau of Motor Vehicles
1970 West Broad Street
Columbus OH 43223
https://bmvonline.dps.ohio.gov/Search/Dealer

Latest Reviews

  • Keith W

    "The absolute worst customer service I have ever dealt with with a Ford dealership and I’ve been dealing with them for over 10 years overcharging for a service that I have red seats for by 1000 your manager, absolutely unwilling to understand any of the services I have acquired before now and absolute attitude. The worst I’ve ever dealt with this dealership is not to be trusted."

  • Lindsey H

    "Do not bring your vehicle here.We started bringing my 2021 Explorer ST here in November 2023." ... Read full review

  • Devon M

    "Hands down the best experience when buying my 2022 f-350. Drake was my salesman and he did an outstanding job." ... Read full review

View all Reviews

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