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Find a Location

JDBNOW has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • J.D. Byrider

      777 Canton Rd Akron, OH 44312-2606

      BBB Accredited Business
    • JDBNOW

      4536 Cleveland Rd Wooster, OH 44691-1106

      BBB Accredited Business
    • JDBNOW

      1810 W 4th St Ontario, OH 44906-1706

      BBB Accredited Business
    • JDBNOW

      3420 N Ridge E Ashtabula, OH 44004-4312

      BBB Accredited Business
    • JDBNOW

      3000 Tuscarawas St W Canton, OH 44708-4138

      BBB Accredited Business

    Business ProfileforJDBNOW

    Used Car Dealers
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 28 Customer Reviews

    Customer Complaints

    29 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/17/2019

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Used vehicle sales and service.

    Business Details

    This is a multi-location business.

    Find a Location

    JDBNOW has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • J.D. Byrider

        777 Canton Rd Akron, OH 44312-2606

        BBB Accredited Business
      • JDBNOW

        4536 Cleveland Rd Wooster, OH 44691-1106

        BBB Accredited Business
      • JDBNOW

        1810 W 4th St Ontario, OH 44906-1706

        BBB Accredited Business
      • JDBNOW

        3420 N Ridge E Ashtabula, OH 44004-4312

        BBB Accredited Business
      • JDBNOW

        3000 Tuscarawas St W Canton, OH 44708-4138

        BBB Accredited Business
      Headquarters
      777 Canton Rd, Akron, OH 44312-2606
      BBB File Opened:
      2/24/2015
      Years in Business:
      21
      Business Started:
      4/21/2003
      Business Incorporated:
      4/21/2003
      Accredited Since:
      5/17/2019
      Type of Entity:
      Corporation
      Alternate Business Name
      • Byrider
      • J.D. Byrider
      Hours of Operation

      Primary

      M:
      9:00 AM - 7:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      9:00 AM - 6:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 7:00 PM
      Sa:
      9:00 AM - 4:00 AM
      Business Management
      • Mr. Greg E Barrett, Managing Partner
      • Mr. Chris McPhie, Vice President
      Contact Information

      Principal

      • Mr. Greg E Barrett, Managing Partner
      • Mr. Chris McPhie, Vice President

      Customer Contact

      • Mr. Greg E Barrett, Managing Partner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      29 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/10/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      For starters, I thought I was buying a certified car. At least I was told that they took my money and ran. They took $4000 from me my heart earned money and gave me a piece of junk that constantly needs to be fixed especially when it’s leaking radiator fluid in the inside of the car, they never looked at anything on this car. It is definitely not certified. I have a whole list of items. Consequently, the car needs wheel bearings and calipers and brakes. it’s actually an accident waiting to happen.
      Read More

      Customer Reviews

      28 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kevin S

      1 star

      04/10/2024

      I have been telling the jd byrider in ********** ********* to stop calling me ever since I was denied credit over a year ago. And here we are a year later and still getting calls emails and texts. Even after I blocked there number. So I called them and once again asked to stop being called. This idiot told me It may take over 30 days to get the calls and such to stop. Hmm I asked over a year ago so they lie and just use other means to call and text and email you. I'm sick of this c*** JUST STOP AND LEAVE ME ALONE!!!! NOW!!!!

      Local BBB

      BBB of Akron

      BBB Reports On

      BBB reports on known marketplace practices.

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