Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Miller Contracting, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Miller Contracting, Inc.

      1855 South Main Street Akron, OH 44301

      BBB Accredited Business
    • Miller Contracting, Inc.

      2181 Wadsworth Rd Ste 202 Norton, OH 44203

      BBB Accredited Business

    Business ProfileforMiller Contracting, Inc.

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/29/2010

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Miller Contracting, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Miller Contracting, Inc.

        1855 South Main Street Akron, OH 44301

        BBB Accredited Business
      • Miller Contracting, Inc.

        2181 Wadsworth Rd Ste 202 Norton, OH 44203

        BBB Accredited Business
      Location of This Business
      1855 South Main Street, Akron, OH 44301
      BBB File Opened:
      4/9/2009
      Years in Business:
      15
      Business Started:
      2/1/2009
      Business Started Locally:
      2/1/2009
      Business Incorporated:
      2/13/2009
      Accredited Since:
      1/29/2010
      Type of Entity:
      Corporation
      Business Management
      • Mr. Robert Jeff Miller, Owner
      Contact Information

      Principal

      • Mr. Robert Jeff Miller, Owner

      Customer Contact

      • Mr. Robert Jeff Miller, Owner
      Additional Contact Information

      Fax Numbers

      • (330) 745-9821
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/30/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      April of 2020 I hired Miller Contracting Inc. to repair my whole roof and the siding on the left side of my house .I went through my insurance Allstate who paid them. The first delay was the ordering of siding. They cut a piece of siding out of my house(which is still missing today) to send for a match. By the time i got the siding it was 2022. At first they said the siding was not a match but come to find out it was. So **** Miller the owner said he would come out and take a look and set up a appointment time for the work to get done, he never called or showed up. I called him he apologized set another date did not make that as well. I gave it a month because my mom was in hospital for emergency surgery. After I got her situated i called and asked to be put back on schedule he then told me his dad was not doing to great that he would have to get back with me .I called periodically but he was still l going through it with his dad. So now the weather is changing I called again to ask can I be one of the first projects he finishes for the spring he said no problem sorry for the delay I asked are you sure he said he promise. I made my last call 2 months ago he said was going to send two guys to my house the following Monday(my day off) to finish up but that never happened. The siding has been at my house a little over a year. I am asking for him to either finish my siding and roof or reimburse me or my insurance company for the difference. I need him to put up my siding and replace the strip that goes in front of the roof(they used tacks to put the strip up)
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kathryn M

      1 star

      06/17/2022

      He lies to you all the time. I requested a run down of what he charged me $4000.for. It was supposed to be a patch on my reef. The original estimate was for $8500. Just to do a small patch. $4000. Was down payment. He said the info was in the mail over a week ago. It doesn't take a week to get here from *****. I would not recommend him for any work. I can't stand a lier. He is a rip off. Especially if you are a senior citizen.

      Miller Contracting, Inc. Response

      06/24/2022

      Miller Contracting Inc., is sorry to hear that **** ***** feels she has been taking advantage of. Yes, the original contract was for $8500.00. After making the original repair, Miller Contracting, Inc. realized the extent of the work was not as extensive as believed. After the initial repair, **** ***** called for additional work. After additional work was performed the total contract amount was reduced and a refund check was mailed on 6-10-22 for the amount of $347.50. I'm sure this complaint was written before a detailed invoice and refund was received. I'm not sure how being honest and letting her know that the repair wasn't as extensive as originally believed and reducing the original contract amount by $4550.50, is taking advantage of anyone regardless of age.

      Local BBB

      BBB of Akron

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.