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Customer Review Ratings
Average of 292 Customer Reviews
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Review fromJohn H
Date: 07/28/2023
5 starsJ&J Plumbing scheduled our appt in just 2 days. ************ was very professional, well-mannered, considerate and knowledgeable. He worked quickly to discover and rectify our plumbing issues and took time to answer any questions that we had. We will definitely ask for ***** again if we have need of plumbing services in the future.
J&J Plumbing, Heating, Cooling, & Electric
Date: 08/31/2023
Thank you for specifying that your positive experiences are with ***** Plumbing Heating Cooling Electric. It's evident from your feedback that their team is dedicated to delivering top-notch service in multiple areas. From plumbing to heating, cooling, and electrical services, it's clear that they have a team of professionals who are knowledgeable, efficient, and attentive to customer needs. Your positive interactions with individuals like Chase B showcase the quality and commitment that ***** Plumbing Heating Cooling Electric brings to their services. If you ever require assistance again, you can rest assured that you're in capable hands.Review fromJames S
Date: 07/26/2023
5 starsJ and j plumbing was exceptional as was ***** and *****. Both were professional and thorough. J and J will give you an estimate on arrival and stick to it no matter how long it takes. Excellent company and employeesJ&J Plumbing, Heating, Cooling, & Electric
Date: 05/21/2024
Thank you so much for your fantastic review! We're delighted to hear that ***** and ***** provided exceptional, professional, and thorough service.
We pride ourselves on providing accurate estimates and sticking to them, no matter how long the job takes. Its wonderful to know that you appreciate our commitment to transparency and quality.
Thanks for recognizing our team's efforts and for choosing J&J Plumbing Heating Cooling & Electric. We're here for all your future needs!
Best regards,
The J&J TeamReview fromSperos S
Date: 07/26/2023
5 stars************ and ****** came out today to do a yearly electrical inspection and made a few repairs. They were knowledgeable and professional and did a great job!J&J Plumbing, Heating, Cooling, & Electric
Date: 05/21/2024
Thank you for your kind review! We're thrilled to hear that ************ and ****** provided knowledgeable and professional service during your yearly electrical inspection and repairs.
We take pride in our team's expertise and dedication to quality work, and it's wonderful to know they did a great job for you.
Thanks again for choosing J&J Plumbing Heating Cooling & Electric. We're here whenever you need us!Review fromMichael S
Date: 07/06/2023
5 starsOutstanding experience...**** was professional, friendly and knowledgeable about the entire HVAC needs for my home. Highly recommended!thanks for everything!J&J Plumbing, Heating, Cooling, & Electric
Date: 07/07/2023
Thank you so much ******* for your review!Review fromMackenzie R
Date: 06/14/2023
5 starsJ&Js customer service was exceptional! The ladies were so warm and accommodating over the phone. ***** and **** came to our home to fix our upstairs sink and got it done in under an hour. They were so nice about everything, including suggestions for a faucet replacement. Would HIGHLY recommend J&J to anyone and everyone. So happy with their service and results!J&J Plumbing, Heating, Cooling, & Electric
Date: 06/21/2023
Thank you so much for your wonderful feedback about your experience with J&J Plumbing Heating ****************************************** We greatly appreciate your kind words and are thrilled to hear that our customer service exceeded your expectations.Our team takes great pride in providing warm and accommodating service, and we're delighted to hear that the ladies who assisted you over the phone made a positive impression. We understand the importance of creating a pleasant customer experience from the very first point of contact.***** and **** are dedicated professionals, and we're glad they were able to promptly fix your upstairs sink in under an hour. It's fantastic to know that they were friendly and approachable throughout the process, including offering suggestions for a faucet replacement. We believe in providing comprehensive solutions and assisting our customers in making informed decisions.Thank you for recommending J&J Plumbing Heating ***************************************** to others. Your satisfaction and happiness with our service and results mean a lot to **. If you have any further plumbing, heating, cooling, or electrical needs in the future, please don't hesitate to reach out. We're here to assist you.Review fromHollie A
Date: 06/01/2023
5 starsJ & J is one of the best companies I’ve ever worked with. I’ve had them to my home for HVAC servicing and plumbing problems. Each time they have done great work with excellent and well trained staff. All the way from the person who answers your phone to the person who does the tough work…professional and friendly and great value. Highly recommend. Today ****** was here to check my AC.J&J Plumbing, Heating, Cooling, & Electric
Date: 06/06/2023
Thank you so much for your amazing feedback about J&J Plumbing Heating ****************************************** We are thrilled to hear that we have been one of the best companies you've ever worked with, and we truly appreciate your recommendation.It's fantastic to know that our team has consistently provided you with excellent service, whether it's for HVAC servicing or plumbing problems. We take great pride in our well-trained staff who are dedicated to delivering top-notch workmanship and ensuring customer satisfaction.From the moment you make that initial phone call to the completion of the job, we strive to provide a professional and friendly experience. We understand that every interaction matters, and we want to ensure that you feel valued and taken care of throughout the entire process.We're glad to hear that ****** provided exceptional service during his visit to check your AC. Our technicians undergo rigorous training to stay up to date with the latest industry knowledge and techniques. It's their expertise and commitment to excellence that allows us to deliver great value to our customers.Thank you once again for your kind words and for choosing J&J Plumbing Heating ****************************************** We appreciate your trust in us, and we look forward to being your go-to company for all your HVAC and plumbing needs in the future.Review fromMelissa M
Date: 05/30/2023
5 stars****** came today for an AC check. He was thorough, efficient, personable and answered all questions. What more could we ask?J&J Plumbing, Heating, Cooling, & Electric
Date: 06/05/2023
Dear *************************,
We would like to extend our sincere apologies for the inconveniences and frustrations you experienced with J&J Plumbing Heating Cooling & Electric regarding the repeated backing up of your main sewage drain. We deeply regret any inconvenience this has caused you and understand your concerns.
Upon reviewing your case, we wanted to address the situation regarding our previous visits and the subsequent backups. We acknowledge the challenges we encountered in effectively resolving the issue during those visits. However, we believe open communication plays a crucial role in addressing such situations.
We understand that ************** offered our camera service during the second visit to investigate the drain further, and it was communicated to us that you declined this offer. We want to encourage you to reach out to us directly to discuss the details further. By having a conversation with you, we can better understand the circumstances, gather more information, and develop a plan to address the issue appropriately.
Once again, please accept our sincere apologies for the inconveniences caused. We are committed to addressing your concerns and restoring your confidence in our services. We appreciate your patience and understanding and look forward to the opportunity to communicate and work towards a satisfactory resolution.
Thank you for bringing this matter to our attention, and we encourage you to callus directly to discuss the details further: ************.J&J Plumbing, Heating, Cooling, & Electric
Date: 06/05/2023
I apologize but this was meant for another customer. Please disregard my last message. I'm very thankful that ****** was able to serve you!Review fromPam M
Date: 05/20/2023
5 starsI found a positive experience using J & J plumbing. Will express this to others & expect the hot water tank installed to provide years of quality service.J&J Plumbing, Heating, Cooling, & Electric
Date: 06/05/2023
Your willingness to recommend our services to others is greatly appreciated. Word-of-mouth recommendations are invaluable to us, and we are grateful for your trust and support. Should your friends, family, or colleagues require any plumbing, heating, cooling, or electrical services, we would be honored to assist them as well.Review fromDavid W
Date: 05/05/2023
5 starsGreat experience with a new water heater installation. Will definitely use this company in the future.J&J Plumbing, Heating, Cooling, & Electric
Date: 06/05/2023
Dear *****,Thank you for sharing your positive experience with us regarding the installation of your new water heater. We are thrilled to hear that you had a great experience and that you would choose to use our company again in the future.At J&J Plumbing Heating ****************************************** we take great pride in providing excellent service to our valued customers. It is our commitment to deliver quality workmanship, professionalism, and reliability in all aspects of our services. We are pleased to know that our team was able to meet your expectations during the installation of your water heater.We understand that installing a new water heater is an important investment for your home, and we strive to make the process as smooth and efficient as possible. We are delighted that you found the experience with our company to be positive.Your feedback is greatly appreciated, as it serves as an affirmation of our team's hard work and dedication. We are grateful for the opportunity to have served you, and we look forward to being your go-to company for any future plumbing, heating, cooling, or electrical needs you may have.Review fromScott P
Date: 04/30/2023
5 starsReplaced my hot water same day. Service person (*****) explained all my options and gave me the choice - no pressure sales. Was very informative when I asked questions to help make my decision. Will definitely be using this Company again for future needs.J&J Plumbing, Heating, Cooling, & Electric
Date: 06/05/2023
Dear *****,Thank you for taking the time to share your positive experience with J&J Plumbing Heating ****************************************** We are thrilled to hear that our service person, Chase, provided you with exceptional service when replacing your hot water system.***** is a valuable member of our team, and we are delighted that he was able to meet your expectations and ensure a smooth and hassle-free experience for you. We take great pride in our team's professionalism, knowledge, and commitment to customer satisfaction, and it is wonderful to know that ***** exemplified these qualities during your service call.At J&J Plumbing Heating ****************************************** we believe in providing our customers with honest and transparent information to help them make informed decisions. We are pleased to hear that ***** explained all your options without any pressure sales tactics, allowing you to choose the best solution for your needs. It is our goal to empower our customers and provide them with the information they need to make confident decisions.We are also glad to know that ***** was attentive and informative when you had questions. We understand that clear communication is crucial in building trust and ensuring customer satisfaction. We appreciate your recognition of ******* efforts in addressing your inquiries and assisting you in making an informed decision.Your feedback serves as a great motivation for our team to continue delivering exceptional service to all our customers. We are honored that you will be choosing J&J Plumbing Heating ***************************************** for your future needs, and we assure you that we will maintain the same level of professionalism, expertise, and commitment to customer satisfaction that you experienced with ***********Once again, we appreciate your positive feedback and the opportunity to serve you. If you have any further plumbing, heating, cooling, or electrical needs, please do not hesitate to reach out to us. We look forward to providing you with excellent service in the future.Thank you for choosing J&J Plumbing Heating ******************************************
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