","mediaFileTypeId":null,"mediaFileType":null,"actualFileName":null,"mediaFileCaption":null},"mediaFileCaption":null,"mediaFileTitle":null}]}],"licenseDetails":[{"sourceLicenseId":"756","agencyId":34376,"licenseNumber":"0006019","licenseTypeId":0,"licenseHolder":null,"issueDate":"1984-10-29T00:00:00","expirationDate":null,"licenseStatusId":3902,"suspensionDate":null,"revocationDate":null,"detailsUrl":"https://www.supremecourt.ohio.gov/AttorneySearch/#/search","notes":null,"licenseAgency":{"transactionDetails":null,"agencyId":34376,"vendorId":1,"sourceAgencyId":"4096","bureauCode":"0312","nameFull":"Ohio Supreme Court","description":null,"countryCode":null,"addressLine1":"65 South Front Street","addressLine2":null,"city":"Columbus","stateCode":"OH","zipCode":"43215","phoneCountryCode":null,"phoneAreaCode":null,"phoneNumber":null,"phoneExt":null,"faxCountryCode":null,"faxAreaCode":null,"faxNumber":null,"faxExt":null,"email":null,"urlPrimary":"http://www.supremecourt.ohio.gov","urlSecondary":null,"urlLicenseCheck":null,"dateTimeSource":"2017-06-13T00:00:00"}},{"sourceLicenseId":"757","agencyId":34376,"licenseNumber":"0021462","licenseTypeId":0,"licenseHolder":null,"issueDate":"1985-05-13T00:00:00","expirationDate":null,"licenseStatusId":3902,"suspensionDate":null,"revocationDate":null,"detailsUrl":"https://www.supremecourt.ohio.gov/AttorneySearch/#/search","notes":null,"licenseAgency":{"transactionDetails":null,"agencyId":34376,"vendorId":1,"sourceAgencyId":"4096","bureauCode":"0312","nameFull":"Ohio Supreme Court","description":null,"countryCode":null,"addressLine1":"65 South Front Street","addressLine2":null,"city":"Columbus","stateCode":"OH","zipCode":"43215","phoneCountryCode":null,"phoneAreaCode":null,"phoneNumber":null,"phoneExt":null,"faxCountryCode":null,"faxAreaCode":null,"faxNumber":null,"faxExt":null,"email":null,"urlPrimary":"http://www.supremecourt.ohio.gov","urlSecondary":null,"urlLicenseCheck":null,"dateTimeSource":"2017-06-13T00:00:00"}},{"sourceLicenseId":"758","agencyId":34376,"licenseNumber":"0085100","licenseTypeId":0,"licenseHolder":null,"issueDate":"2009-11-09T00:00:00","expirationDate":null,"licenseStatusId":3902,"suspensionDate":null,"revocationDate":null,"detailsUrl":"https://www.supremecourt.ohio.gov/AttorneySearch/#/search","notes":null,"licenseAgency":{"transactionDetails":null,"agencyId":34376,"vendorId":1,"sourceAgencyId":"4096","bureauCode":"0312","nameFull":"Ohio Supreme Court","description":null,"countryCode":null,"addressLine1":"65 South Front Street","addressLine2":null,"city":"Columbus","stateCode":"OH","zipCode":"43215","phoneCountryCode":null,"phoneAreaCode":null,"phoneNumber":null,"phoneExt":null,"faxCountryCode":null,"faxAreaCode":null,"faxNumber":null,"faxExt":null,"email":null,"urlPrimary":"http://www.supremecourt.ohio.gov","urlSecondary":null,"urlLicenseCheck":null,"dateTimeSource":"2017-06-13T00:00:00"}}],"operatingHours":[],"servingAreas":[],"additionalDetail":[],"statistics":{"orgId":60300767,"totalCustomReviews":0,"total5StarReviews":0,"total4StarReviews":0,"total3StarReviews":0,"total2StarReviews":0,"total1StarReviews":0,"totalComplaints":0,"averageReviewStarRating":0,"totalAdvertisingSalesComplaints":0,"totalBillingCollectionComplaints":0,"totalDeliveryComplaints":0,"totalGuaranteeWarrantyComplaints":0,"totalProductServiceComplaints":0,"totalClosedComplaintsPastThreeYears":0,"totalClosedComplaintsPastTwelveMonths":0},"bureauOrgType":null,"logoImage":{"mediaCarouselId":null,"mediaURI":"/ProfileImages/ab25e035-13d6-43a2-b9ac-26b164b01aa8.png","mediaGUID":"ab25e035-13d6-43a2-b9ac-26b164b01aa8","mediaFileTitle":null,"sourceFileName":"logo76.png","height":110,"width":427,"size":12597,"creatorTypeId":null,"mediaEmbedCode":null,"mediaFileTypeId":7801,"mediaFileType":null,"actualFileName":null,"mediaFileCaption":null},"mastheadImage":null,"profileLogoImage":{"mediaCarouselId":null,"mediaURI":"/ProfileImages/ab25e035-13d6-43a2-b9ac-26b164b01aa8.png","mediaGUID":"ab25e035-13d6-43a2-b9ac-26b164b01aa8","mediaFileTitle":null,"sourceFileName":"logo76.png","height":110,"width":427,"size":12597,"creatorTypeId":null,"mediaEmbedCode":null,"mediaFileTypeId":7801,"mediaFileType":null,"actualFileName":null,"mediaFileCaption":null},"totalPositive":0,"totalNegative":0,"totalNeutral":0,"servingAreaZipCodes":null,"accreditationStatus":null,"memberType":"Accredited","isSystemwide":false,"alerts":[],"paymentMethods":[],"isClaimed":true,"complaintCloseTypes":null,"reasonsForRating":[],"customerReview":true,"enhancedLicenseDisplay":true,"displayMap":false,"newOwnerDate":null,"showAccreditationLogo":true,"localReportMerges":{"overrideBusinessNames":false,"overrideDescription":false,"overrideProductsServices":false,"overrideURLs":false,"overrideLogos":false,"overrideRestaurantDetail":false,"overrideCarousel":false,"overrideLicensing":false,"overrideProgramParticipation":false,"overridePaymentOptions":false,"overrideRefundExchangePolicy":false,"overrideRAQURL":false,"overrideBBBFileOpened":null,"overrideEmployeeCount":false,"overrideFileAComplaint":false,"overrideServiceType":true,"overrideMenuType":null}},"bbbInfo":{"id":"0272","bbbId":"0272","bbbName":"BBB of Akron","bbbEmail":"[email protected]","donateButtonEnabled":false,"primaryLanguage":"EN","primaryCountry":"USA","configIds":{"sharedGoogleAnalyticsId":"UA-41101326-21"},"tagline":"Akron serving Ashland, Medina, Portage, Richland, Summit & Wayne Counties","aboutUs":"Located in the heart of Northeast Ohio, Akron is home to the Goodyear World Headquarters, LeBron James and over 2600 trustworthy, accredited businesses.\nConsumers all over Akron are thankful for these fine businesses who choose to engage in an ethical marketplace. If you are a business owner and think you may be eligible for accreditation,\nlet us help you to take the next step. Trust your BBB|Akron team.","eventsPageLayout":"agenda","programs":[{"id":"63m8v21n","title":"BBB Trust Guide","priority":"1","image":{"url":"/TerminusContent/Main/images/programs/programs-generic.svg","altText":"BBB Trust Guide"},"linkUrl":"/local/0272/trust-guide","summaryText":"Check out our 2024 Trust Guide to learn more about our services, new programs, read helpful how-to's and stay up to date on scam alerts."},{"id":"9qd66d2x","title":"Akron-Summit Age-Friendly Accreditation","priority":"2","image":{"url":"/TerminusContent/Main/images/programs/check.svg","altText":"Akron-Summit Age-Friendly Accreditation"},"linkUrl":"/local/0272/0272","summaryText":"Learn more or become an Age-Friendly Business!"},{"id":"nvik9oux","title":"Advertising Program","priority":"2","image":{"url":"/TerminusContent/Main/images/programs/torch.svg","altText":"Advertising Program"},"linkUrl":"/local/0272/advertising","summaryText":"Learn more about BBB's exclusive advertising programs and sponsorship opportunities for our local Accredited Businesses. Explore our Digital Advertising program, boost your brand with print advertisements in our annual publication or sponsor a BBB Akron newsletter or event."},{"id":"eguvrq9t","title":"New Accredited Businesses","priority":"6","image":{"url":"/TerminusContent/Main/images/programs/columned-building.svg","altText":"New Accredited Businesses"},"linkUrl":"/local/0272/new-businesses","summaryText":"View BBB Akron's newly Accredited Businesses! These businesses have earned their BBB Accreditation by committing to our Standards for Trust. "},{"id":"dc5e6ptn","title":"Charities","priority":"7","image":{"url":"/TerminusContent/Main/images/programs/charity.svg","altText":"Charities"},"linkUrl":"/local/0272/charities","summaryText":"BBB's Accredited Charity program helps donors, consumers and businesses find charities that have proven donor dollars are spent responsibly and carry out their missions ethically."},{"id":"xxlqkhyz","title":"Laws of Life","priority":"7","image":{"url":"/TerminusContent/Main/images/programs/graduation-cap.svg","altText":"Laws of Life"},"linkUrl":"/local/0272/lol","summaryText":"This program aims to develop today's students' character so they become the ethical, responsible, and trustworthy leaders, employees and citizens of tomorrow. "},{"id":"9skl8ql7","title":"Get a Quote","priority":"7","image":{"url":"/TerminusContent/Main/images/programs/money.svg","altText":"Get a Quote"},"linkUrl":"/get-a-quote","summaryText":"Need a quote or expert advice? Request a quote from a local accredited business!"},{"id":"iqymbxyj","title":"For Businesses","priority":"8","image":{"url":"/TerminusContent/Main/images/programs/columned-building.svg","altText":"For Businesses"},"linkUrl":"/all/business-resources","summaryText":"Trust is good business. Join us in our commitment to industry self-regulation and standards, marketplace trust, and dispute resolution."},{"id":"f6yruhdm","title":"Marketplace Education Initiative","priority":"9","image":{"url":"/TerminusContent/Main/images/programs/speaker.svg","altText":"Marketplace Education Initiative"},"linkUrl":"/local/0272/bbb-me","summaryText":"View a variety of workshops and educational opportunities for consumers of all ages, from middle and high school students to senior citizens, programs for veterans' groups, families of active-duty military personnel and members of the business community."},{"id":"mwnk1ked","title":"Get Consumer Help","priority":"10","image":{"url":"/TerminusContent/Main/images/programs/user.svg","altText":"Get Consumer Help"},"linkUrl":"/all/consumer-resources","summaryText":"Rely on BBB to help you make informed buying decisions and turn to BBB for help when you need it. Request a quote, report a scam, file a complaint, submit a review or follow local news and content."},{"id":"qafyf6jm","title":"BBB Akron Staff","priority":"12","image":{"url":"/TerminusContent/Main/images/programs/users.svg","altText":"BBB Akron Staff"},"linkUrl":"/local-bbb/bbb-of-akron/people/staff","summaryText":"Get to know your BBB of Akron team. "}],"locations":{"allIds":["2b89fa9b-1c4c-4831-badc-3a8415693add"],"byId":{"2b89fa9b-1c4c-4831-badc-3a8415693add":{"id":"2b89fa9b-1c4c-4831-badc-3a8415693add","address":{"id":"2b89fa9b-1c4c-4831-badc-3a8415693add","locationName":"BBB of Akron","locationUrl":"/local-bbb/bbb-of-akron","addressLine1":"388 S. Main St. Suite 302","addressLine2":null,"city":"Akron","stateProvince":"OH","postalCode":"44311","country":0,"latitude":41.0884988,"longitude":-81.5248177,"county":"Summit","mapUrls":[{"mapSize":{"height":"300","width":"432","media":"(max-width: 480px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C41.0884988,-81.5248177&maptype=roadmap&zoom=16&size=432x300&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&signature=QmEOXC0cwkjTMPcvwDoETv58l_Q="},{"mapSize":{"height":"300","width":"432","media":"(max-width: 480px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C41.0884988,-81.5248177&maptype=roadmap&zoom=16&size=432x300&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&scale=2&signature=qnqM65b2owHgRGleSGL5KtILa0c= 2x"},{"mapSize":{"height":"300","width":"552","media":"(max-width: 600px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C41.0884988,-81.5248177&maptype=roadmap&zoom=16&size=552x300&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&signature=P8v4RR6noEtSmRE-gZwUlq18AkQ="},{"mapSize":{"height":"300","width":"552","media":"(max-width: 600px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C41.0884988,-81.5248177&maptype=roadmap&zoom=16&size=552x300&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&scale=2&signature=3rxEbtoeVtwCiXOkF_iBwrJuJBk= 2x"},{"mapSize":{"height":"250","width":"458","media":"(max-width: 1199px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C41.0884988,-81.5248177&maptype=roadmap&zoom=16&size=458x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&signature=w6rMpwZEbyDyypPrymM0iNwnglk="},{"mapSize":{"height":"250","width":"458","media":"(max-width: 1199px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C41.0884988,-81.5248177&maptype=roadmap&zoom=16&size=458x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&scale=2&signature=hRfa6eALm0razulFghj8P8MdkJE= 2x"},{"mapSize":{"height":"250","width":"720","media":"(max-width: 768px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C41.0884988,-81.5248177&maptype=roadmap&zoom=16&size=720x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&signature=IhJAaYNODRipHij3WfoMtpq-wR0="},{"mapSize":{"height":"250","width":"720","media":"(max-width: 768px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C41.0884988,-81.5248177&maptype=roadmap&zoom=16&size=720x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&scale=2&signature=0jiycVrk6hBk0ojBjkcH9g5YeKo= 2x"},{"mapSize":{"height":"250","width":"720","media":"(min-width: 499px) and (max-width: 990px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C41.0884988,-81.5248177&maptype=roadmap&zoom=16&size=720x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&signature=IhJAaYNODRipHij3WfoMtpq-wR0="},{"mapSize":{"height":"250","width":"720","media":"(min-width: 499px) and (max-width: 990px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C41.0884988,-81.5248177&maptype=roadmap&zoom=16&size=720x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&scale=2&signature=0jiycVrk6hBk0ojBjkcH9g5YeKo= 2x"},{"mapSize":{"height":"250","width":"940","media":"(max-width: 990px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C41.0884988,-81.5248177&maptype=roadmap&zoom=16&size=940x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&signature=2QPFg4yfrz6ncsIRhC2wkgsnph0="},{"mapSize":{"height":"250","width":"940","media":"(max-width: 990px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C41.0884988,-81.5248177&maptype=roadmap&zoom=16&size=940x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&scale=2&signature=RRKE0aVWvAXopzdiZFH1xRKo4Ck= 2x"},{"mapSize":{"height":"300","width":"619","media":"(min-width: 1024px) and (max-width: 1199px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C41.0884988,-81.5248177&maptype=roadmap&zoom=16&size=619x300&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&signature=2zvTbxRUUDsnldCXamuQNeLA0Go="},{"mapSize":{"height":"300","width":"619","media":"(min-width: 1024px) and (max-width: 1199px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C41.0884988,-81.5248177&maptype=roadmap&zoom=16&size=619x300&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&scale=2&signature=tOSzoY5-8ctmnoVAEgu6fEL3034= 2x"}],"mapImgAttrUrls":[{"mapSize":{"height":"250","width":"364","media":""},"imgAttrSrc":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png,w_25,h_40%7C41.0884988,-81.5248177&maptype=roadmap&zoom=16&size=364x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&signature=wizIHQgphtoE9kgKwH4Glo-YGw8=","imgAttrSrcSet":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png,w_25,h_40%7C41.0884988,-81.5248177&maptype=roadmap&zoom=16&size=364x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&scale=2&signature=xiY1Spcb23SpMgKHUMIg8kwgA-I= 2x"},{"mapSize":{"height":"250","width":"752","media":""},"imgAttrSrc":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png,w_25,h_40%7C41.0884988,-81.5248177&maptype=roadmap&zoom=16&size=752x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&signature=-oeEzkfIfuJtB3KV3FPuNQt9jkw=","imgAttrSrcSet":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png,w_25,h_40%7C41.0884988,-81.5248177&maptype=roadmap&zoom=16&size=752x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&scale=2&signature=EQwKvaVZEcAh4hc1Z8h8855ztLE= 2x"},{"mapSize":{"height":"250","width":"1140","media":""},"imgAttrSrc":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png,w_25,h_40%7C41.0884988,-81.5248177&maptype=roadmap&zoom=16&size=1140x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&signature=4AvBFCqkZD-1cyJe7ISZYq9Hj2c=","imgAttrSrcSet":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png,w_25,h_40%7C41.0884988,-81.5248177&maptype=roadmap&zoom=16&size=1140x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&scale=2&signature=elyKrV-NclN7Ra07q2VHtfvp3Rw= 2x"}]},"formattedAddress":"388 S. Main St. Suite 302, Akron, OH 44311","contact":{"email":"[email protected]","phoneNumber":"(330) 253-4590","faxNumber":"(330) 253-6249","emailPr":"[email protected]","phoneNumberPr":"330-564-2482","textNumber":"(330) 564-2480"},"jurisdiction":["OH"],"officeHours":["9:00 am - 4:00 pm Monday - Friday"],"phoneHours":["9:00 am - 4:00 pm Monday - Friday"],"excludeFromLocator":false,"type":"Primary"}},"primary":"2b89fa9b-1c4c-4831-badc-3a8415693add","branches":[]},"additionalResources":[{"title":"Marketplace Education Initiative","description":"BBB provides a variety of workshops and education opportunities for consumers of all ages within the community","url":"https://www.bbb.org/local/0272/bbb-me","priority":8},{"title":"Local Charities","description":"BBB | Akron's Charity Program helps donors, consumers and businesses find charities that have proven donor dollars are spent responsibly and carry out their missions ethically.","url":"https://www.bbb.org/local/0272/charities","priority":8},{"title":"Inquire About Accreditation","description":"Businesses accredited with BBB of Akron represent trust and honesty in the community. Interested to learn more about becoming accredited with BBB? Fill out our quick form to gain more information about adding your brand to the BBB’s mission.","url":"https://www.bbb.org/get-accredited","priority":10}],"urls":{"bbbUrl":"/local-bbb/bbb-of-akron","branchesUrl":"/bbb-directory/us/oh","bbbEventsUrl":"/local-bbb/bbb-of-akron/events","bbbSupportersUrl":"/local-bbb/bbb-of-akron/supporters","informationPageImageUrl":"/corecmsimages/6863c46a-8ee4-4aa3-8aac-8eb408ca6bda.jpg","fileComplaintUrl":"/file-a-complaint","submitReviewUrl":"/leave-a-review","newsLetterSignupUrl":"/local/0272/consumer-newsletter-signup","claimListingUrl":"/get-listed","businessLoginUrl":"/akron/login","joinApplyUrl":"/get-accredited"},"socialMedia":[{"id":"facebook","name":"Facebook","url":"https://www.facebook.com/BBBakron"},{"id":"linkedin","name":"LinkedIn","url":"https://www.linkedin.com/company/better-business-bureau-of-akron/"},{"id":"youtube","name":"YouTube","url":"https://www.youtube.com/channel/UC9u6zjmsQbmPwy9KHuP8eCA"},{"id":"instagram","name":"Instagram","url":"https://www.instagram.com/bbbakronohio/?hl=en"}],"navigation":{"footerLinks1":[{"id":"l4kjqg3ga","text":"Language Translation Information","title":null,"href":"/all/change-browser-language","links":null,"priority":0,"target":null},{"id":"hqpqncnio","text":"Search for a Business","title":null,"href":"/search","links":null,"priority":0,"target":null},{"id":"wazzotjaz","text":"Get a Quote","title":null,"href":"/get-a-quote","links":null,"priority":0,"target":null},{"id":"l6oan5vgc","text":"Start a Review","title":null,"href":"/leave-a-review","links":null,"priority":0,"target":null},{"id":"nerkpem3i","text":"File a Complaint","title":null,"href":"/file-a-complaint","links":null,"priority":0,"target":null},{"id":"rgyl1ctx","text":"BBB Scam Tracker","title":null,"href":"/scamtracker","links":null,"priority":0,"target":null},{"id":"hyhyoqthd","text":"File an Auto Warranty Complaint","title":null,"href":"https://bbbprograms.org/programs/all-programs/bbb-autoline","links":null,"priority":0,"target":null},{"id":"rqamraje","text":"Sign up for Scam Alerts","title":null,"href":"https://signup.e2ma.net/signup/1900156/1902645","links":null,"priority":0,"target":"_blank"},{"id":"ani9ziao","text":"Frequently Asked Questions (FAQ)","title":null,"href":"/all/faq","links":null,"priority":0,"target":null},{"id":"ni9ziaoa","text":"Consumer HQ","title":null,"href":"/all/consumer-hq","links":null,"priority":0,"target":null}],"footerLinks2":[{"id":"ho8csfg8u","text":"Search Business Profiles","title":null,"href":"/search","links":null,"priority":0,"target":null},{"id":"fgwup73mp","text":"Get Accredited","title":null,"href":"/get-accredited","links":null,"priority":0,"target":null},{"id":"8hosvguyd","text":"Data Privacy Framework Program","title":null,"href":"https://bbbprograms.org/programs/all-programs/dpf","links":null,"priority":0,"target":"_blank"},{"id":"fsjd89kj3","text":"Cross-Border Privacy Rules Certification","title":null,"href":"https://bbbprograms.org/programs/all-programs/GlobalPrivacyDivision/CrossBorderPrivacyRules","links":null,"priority":0,"target":"_blank"},{"id":"sdfr56h7u","text":"Get Your Business Listed","title":null,"href":"/get-listed","links":null,"priority":0,"target":null},{"id":"jzp7zjxcz","text":"Partner Code of Conduct","title":null,"href":"/partner-code-of-conduct","links":null,"priority":0,"target":null},{"id":"sftm06ofop","text":"Apply for BBB Accreditation","title":null,"href":"/apply","links":null,"priority":0,"target":null},{"id":"ftm06ofops","text":"Business HQ","title":null,"href":"/all/your-business-hq","links":null,"priority":0,"target":null}],"footerLinks3":[{"id":"8homn8zf4","text":"Mission & Vision","title":null,"href":"/mission-and-vision","links":null,"priority":0,"target":null},{"id":"mjpmg5b7n","text":"Directory of Local BBBs","title":null,"href":"/bbb-directory","links":null,"priority":0,"target":null},{"id":"bjdldug0sn","text":"International Association of Better Business Bureaus","title":null,"href":"/local-bbb/international-association-of-better-business-bureaus","links":null,"priority":0,"target":null},{"id":"az00ufjd","text":"BBB Institute for Marketplace Trust","title":null,"href":"https://www.bbbmarketplacetrust.org","links":null,"priority":0,"target":"_blank"},{"id":"k9qgm92wzf","text":"Careers","title":null,"href":"/all/employment","links":null,"priority":0,"target":"_blank"},{"id":"mtnopba8v","text":"BBB Wise Giving Alliance (Give.org)","title":null,"href":"https://give.org","links":null,"priority":0,"target":"_blank"},{"id":"95xb4z3s7p","text":"BBB National Programs","title":null,"href":"https://www.bbbprograms.org","links":null,"priority":0,"target":"_blank"},{"id":"jueadpya","text":"Scam Tracker","title":"Scam Tracker","href":"/scamtracker","links":null,"priority":1,"target":""},{"id":"g0vrjant","text":"Request A Quote","title":"Request A Quote","href":"/get-a-quote","links":null,"priority":2,"target":""},{"id":"qq2swouh","text":"Give.org","title":"Give.org","href":"https://www.give.org/","links":null,"priority":4,"target":"_blank"},{"id":"g9cq2npg","text":"BBB Institute for Marketplace Trust","title":"BBB Institute for Marketplace Trust","href":"https://www.bbbmarketplacetrust.org/","links":null,"priority":6,"target":"_blank"},{"id":"kkbf1ese","text":"BBB Business Partner Code","title":"BBB Business Partner Code","href":"/partner-code-of-conduct","links":null,"priority":9,"target":""},{"id":"e7fzyw34","text":"Submit A Review","title":"Submit A Review","href":"/leave-a-review","links":null,"priority":9,"target":""},{"id":"uyblk5jm","text":"Get Accredited","title":"Get Accredited","href":"/get-accredited","links":null,"priority":10,"target":""}],"footerBottomLinks":[{"id":"opuuwwn1o","text":"Terms of Use","title":null,"href":"/terms-of-use","links":null,"priority":0,"target":null},{"id":"ackisfjum","text":"Privacy Policy","title":null,"href":"/all/privacy-policy","links":null,"priority":0,"target":null},{"id":"yt1tbngb6","text":"Your Ad Choices","title":null,"href":"/all/privacy-policy#ads","links":null,"priority":0,"target":null},{"id":"mxarcqtr","text":"Trademarks","title":null,"href":"/trademarks","links":null,"priority":0,"target":null},{"id":"pamqmd8e8","text":"Hyperlinking Policy","title":null,"href":"/hyperlinking","links":null,"priority":0,"target":null}],"forConsumersFooterLink":{"id":"x57030ecd","text":"For Consumers","title":null,"href":"/all/consumer-resources","links":null,"priority":0,"target":null},"forAllBusinessesFooterLink":{"id":"c57030efd","text":"For All Businesses","title":null,"href":"/all/business-resources","links":null,"priority":0,"target":null},"mainNavLinks":[{"id":"w5mzxnhg","text":"Request A Quote","title":"Request A Quote","href":"/get-a-quote","links":null,"priority":6,"target":""},{"id":"ecsapvqu","text":"Charities","title":"Charities","href":"/local/0272/charities","links":null,"priority":0,"target":""},{"id":"kvn0sgbn","text":"Marketplace Education Initiative","title":"Marketplace Education Initiative","href":"/local/0272/bbb-me","links":null,"priority":0,"target":""}],"topNavLinks":[{"id":"xkvsyflmu","text":"BBB Accreditation","title":null,"href":"/get-accredited","links":null,"priority":1,"target":null},{"id":"ukg9zxqq","text":"Scam Tracker","title":"Scam Tracker","href":"/scamtracker","links":null,"priority":2,"target":""},{"id":"9wcanf8p","text":"Business Login","title":"Business Login","href":"/akron/login","links":null,"priority":3,"target":""}],"forAboutBbbFooterLink":{"id":"7f4e46193","text":"About BBB®","title":null,"href":"/all/about-bbb","links":null,"priority":0,"target":null}},"persons":[{"id":"lp2pdjw6","name":"Board of Directors","persons":[{"id":"yfyktvzu","name":null,"firstName":"Mr. Matt","lastName":"Baker","priority":1,"type":null,"company":null,"title":"Chair","imageUrl":null,"bio":null,"email":null,"phone":null,"website":null,"socialMedia":[],"businessName":"SummaCare","accreditedDate":null},{"id":"nat9hjgp","name":null,"firstName":"Ms. Rochelle","lastName":"Sibbio","priority":1,"type":null,"company":null,"title":"Vice Chair","imageUrl":null,"bio":null,"email":null,"phone":null,"website":null,"socialMedia":[],"businessName":"Habitat for Humanity of Summit County","accreditedDate":null},{"id":"jfymilxs","name":null,"firstName":"Mr. Joe","lastName":"McNeill","priority":1,"type":null,"company":null,"title":"Treasurer","imageUrl":null,"bio":null,"email":null,"phone":null,"website":null,"socialMedia":[],"businessName":"Westfield Bank","accreditedDate":null},{"id":"9p6huaoh","name":null,"firstName":"Ms. Sabrina","lastName":"Johnson","priority":1,"type":null,"company":null,"title":"Secretary","imageUrl":null,"bio":null,"email":null,"phone":null,"website":null,"socialMedia":[],"businessName":"KDCO Home Improvement","accreditedDate":null},{"id":"ijhyh1xd","name":null,"firstName":"Ms. Sue","lastName":"Myers","priority":1,"type":null,"company":null,"title":"Executive Committee Member","imageUrl":null,"bio":null,"email":null,"phone":null,"website":null,"socialMedia":[],"businessName":"Huntington National Bank","accreditedDate":null},{"id":"5fs9hohs","name":null,"firstName":"Mr. Steven","lastName":"Ash","priority":1,"type":null,"company":null,"title":"Board Member","imageUrl":null,"bio":null,"email":null,"phone":null,"website":null,"socialMedia":[],"businessName":null,"accreditedDate":null},{"id":"xrpxa6bf","name":null,"firstName":"Mr. Chip","lastName":"Billow","priority":1,"type":null,"company":null,"title":"Board Member","imageUrl":null,"bio":null,"email":null,"phone":null,"website":null,"socialMedia":[],"businessName":"Billow Funeral Homes","accreditedDate":null},{"id":"gno3mlka","name":null,"firstName":"Mr. Bryan","lastName":"Clapper","priority":1,"type":null,"company":null,"title":"Board Member","imageUrl":null,"bio":null,"email":null,"phone":null,"website":null,"socialMedia":[],"businessName":"Summit Racing Equipment","accreditedDate":null},{"id":"y4zrxnrg","name":null,"firstName":"Mr. John","lastName":"Danes","priority":1,"type":null,"company":null,"title":"Board Member","imageUrl":null,"bio":null,"email":null,"phone":null,"website":null,"socialMedia":[],"businessName":"Kent Elastomer Products","accreditedDate":null},{"id":"dqpus5av","name":null,"firstName":"Ms. Denise","lastName":"DeCluett","priority":1,"type":null,"company":null,"title":"Board Member","imageUrl":null,"bio":null,"email":null,"phone":null,"website":null,"socialMedia":[],"businessName":"FirstEnergy","accreditedDate":null},{"id":"ehd45kns","name":null,"firstName":"Mr. James","lastName":"Fein","priority":1,"type":null,"company":null,"title":"Board Member","imageUrl":null,"bio":null,"email":null,"phone":null,"website":null,"socialMedia":[],"businessName":"The Goodyear Tire & Rubber Co.","accreditedDate":null},{"id":"zr5clr6d","name":null,"firstName":"Ms. Katie","lastName":"Carver Reed","priority":1,"type":null,"company":null,"title":"Board Member","imageUrl":null,"bio":null,"email":null,"phone":null,"website":null,"socialMedia":[],"businessName":"Akron-Canton Regional Foodbank","accreditedDate":null},{"id":"xpalygk7","name":null,"firstName":"Mr. Mike","lastName":"Foraker","priority":1,"type":null,"company":null,"title":"Board Member","imageUrl":null,"bio":null,"email":null,"phone":null,"website":null,"socialMedia":[],"businessName":"Jennings Heating and Cooling","accreditedDate":null},{"id":"9cwkf0bm","name":null,"firstName":"Ms. Pamela","lastName":"Harris","priority":1,"type":null,"company":null,"title":"Board Member","imageUrl":null,"bio":null,"email":null,"phone":null,"website":null,"socialMedia":[],"businessName":"ASW Global","accreditedDate":null},{"id":"feqz9unc","name":null,"firstName":"Mr. Jim","lastName":"Leone","priority":1,"type":null,"company":null,"title":"Board Member","imageUrl":null,"bio":null,"email":null,"phone":null,"website":null,"socialMedia":[],"businessName":"Akron Monument & Granite Company","accreditedDate":null},{"id":"bawvyhdf","name":null,"firstName":"Ms. Lisa","lastName":"McGraw","priority":1,"type":null,"company":null,"title":"Board Member","imageUrl":null,"bio":null,"email":null,"phone":null,"website":null,"socialMedia":[],"businessName":"LMAC Photography","accreditedDate":null},{"id":"yiufyt8v","name":null,"firstName":"Mr. Patrick","lastName":"Primm","priority":1,"type":null,"company":null,"title":"Board Member","imageUrl":null,"bio":null,"email":null,"phone":null,"website":null,"socialMedia":[],"businessName":"Cascade Auto Group","accreditedDate":null},{"id":"d4ez3ppl","name":null,"firstName":"Mr. Scott","lastName":"Reisberg","priority":1,"type":null,"company":null,"title":"Board Member","imageUrl":null,"bio":null,"email":null,"phone":null,"website":null,"socialMedia":[],"businessName":"Akron Blind Center","accreditedDate":null},{"id":"wmj6yh3k","name":null,"firstName":"Mr. Timothy J.","lastName":"Truby","priority":1,"type":null,"company":null,"title":"Legal Counsel","imageUrl":null,"bio":null,"email":null,"phone":null,"website":null,"socialMedia":[],"businessName":"Roderick, Linton, Belfance LLP","accreditedDate":null},{"id":"nikgccdd","name":null,"firstName":"Ms. Shannon","lastName":"Siegferth","priority":1,"type":null,"company":null,"title":"President & CEO","imageUrl":null,"bio":null,"email":null,"phone":null,"website":null,"socialMedia":[],"businessName":"Better Business Bureau of Akron, Inc.","accreditedDate":null}]},{"id":"6migtgul","name":"Staff","persons":[{"id":"36tlsrsn","name":null,"firstName":"Shannon","lastName":"Siegferth","priority":1,"type":null,"company":null,"title":"President & CEO","imageUrl":"https://m.bbb.org/prod/corecmsimages/2022/efb3c200-734a-4c12-9c14-fdda59697390.jpg","bio":null,"email":"[email protected]","phone":null,"website":null,"socialMedia":[],"businessName":null,"accreditedDate":null},{"id":"ot1w0t31","name":null,"firstName":"Kimberly","lastName":"Ickes","priority":2,"type":null,"company":null,"title":"Senior Director of Administration","imageUrl":"https://m.bbb.org/prod/corecmsimages/2022/0c5fd51f-59b9-4fb5-9b7d-18713d162afc.jpg","bio":null,"email":"[email protected]","phone":null,"website":null,"socialMedia":[],"businessName":null,"accreditedDate":null},{"id":"xhh9nwcz","name":null,"firstName":"Christina","lastName":"Giltner","priority":2,"type":null,"company":null,"title":"Director of HR and Accounting","imageUrl":"https://m.bbb.org/prod/corecmsimages/2023/86290d9c-5e06-4474-885a-2263c8457945.jpg","bio":null,"email":"[email protected]","phone":null,"website":null,"socialMedia":[],"businessName":null,"accreditedDate":null},{"id":"jicgm7gy","name":null,"firstName":"Devan","lastName":"Weckerly Lambert","priority":2,"type":null,"company":null,"title":"Director of Marketing","imageUrl":"https://m.bbb.org/prod/corecmsimages/2025/9e19abd2-eaae-42ee-a218-4b3a672b4ec4.png","bio":null,"email":"[email protected]","phone":null,"website":null,"socialMedia":[],"businessName":null,"accreditedDate":null},{"id":"lmdjp6xy","name":null,"firstName":"Brandon","lastName":"Fish","priority":2,"type":null,"company":null,"title":"Senior Executive, Digital Advertising","imageUrl":"https://m.bbb.org/prod/corecmsimages/2022/87c121ca-d5cf-47bc-a2f9-f0be1132f062.jpg","bio":null,"email":"[email protected]","phone":"330-564-2484","website":null,"socialMedia":[],"businessName":null,"accreditedDate":null},{"id":"cy5egbeq","name":null,"firstName":"Abigail","lastName":"Miller","priority":4,"type":null,"company":null,"title":"Marketing Assistant","imageUrl":"https://m.bbb.org/prod/corecmsimages/2022/01189284-9787-4e46-b37b-7dc0d976e84f.jpg","bio":null,"email":"[email protected]","phone":"","website":null,"socialMedia":[],"businessName":null,"accreditedDate":null},{"id":"xkcydu7d","name":null,"firstName":"Kelly","lastName":"Tremaine","priority":4,"type":null,"company":null,"title":"Community Outreach Coordinator","imageUrl":"https://m.bbb.org/prod/corecmsimages/2022/e96f6129-3ce6-4774-9ff2-681c1097843f.jpg","bio":null,"email":"[email protected]","phone":"330-564-2488","website":null,"socialMedia":[],"businessName":null,"accreditedDate":null},{"id":"ksfemetq","name":null,"firstName":"Jan","lastName":"Wyatt","priority":3,"type":null,"company":null,"title":"AB Success Coach","imageUrl":"https://m.bbb.org/prod/corecmsimages/2022/d2acedda-a832-4090-8da9-f43e61d0c8a0.jpg","bio":null,"email":"[email protected]","phone":"330-564-2480","website":null,"socialMedia":[],"businessName":null,"accreditedDate":null},{"id":"awtkcagj","name":null,"firstName":"Rachael","lastName":"Strickler","priority":4,"type":null,"company":null,"title":"Operations Manager","imageUrl":"https://m.bbb.org/prod/corecmsimages/2022/e5ba29f9-4bf5-4d69-8d1b-e8fb15b13941.jpg","bio":null,"email":"[email protected]","phone":null,"website":null,"socialMedia":[],"businessName":null,"accreditedDate":null},{"id":"7sl15vpb","name":null,"firstName":"Mariah","lastName":"Winley","priority":4,"type":null,"company":null,"title":"Operations Lead","imageUrl":"https://m.bbb.org/prod/corecmsimages/2022/6c85c165-53ac-44a7-ba2e-3b9fcbe527d9.jpg","bio":null,"email":"[email protected]","phone":null,"website":null,"socialMedia":[],"businessName":null,"accreditedDate":null},{"id":"64xvshhd","name":null,"firstName":"Jennifer","lastName":"Skidmore","priority":4,"type":null,"company":null,"title":"Operations Specialist","imageUrl":"https://m.bbb.org/prod/corecmsimages/2022/928e0be6-b6d7-4bc6-90a1-938378e9db0c.jpg","bio":null,"email":"[email protected]","phone":null,"website":null,"socialMedia":[],"businessName":null,"accreditedDate":null},{"id":"ibgwqvwt","name":null,"firstName":"Valintina","lastName":"Towns","priority":4,"type":null,"company":null,"title":"Office Assistant","imageUrl":"https://m.bbb.org/prod/corecmsimages/2024/78101065-e80a-4b0f-b31b-be18ffe433a6.jpg","bio":null,"email":"[email protected]","phone":null,"website":null,"socialMedia":[],"businessName":null,"accreditedDate":null},{"id":"hsgnzmxn","name":null,"firstName":"Codie","lastName":"Hope","priority":3,"type":null,"company":null,"title":"Sales Manager","imageUrl":"https://m.bbb.org/prod/corecmsimages/2023/e438f614-c880-43b6-8e90-adf9efaa513f.png","bio":null,"email":"[email protected]","phone":"330-564-2832","website":null,"socialMedia":[],"businessName":null,"accreditedDate":null},{"id":"gfb4em78","name":null,"firstName":"Mike","lastName":"Casto","priority":5,"type":null,"company":null,"title":"Business Relations Representative","imageUrl":null,"bio":null,"email":"[email protected]","phone":"30-564-2833","website":null,"socialMedia":[],"businessName":null,"accreditedDate":null}]}],"culture":{"id":"en-us","cultureInfo":"en-US","twoLetterIsoLanguageName":"en","twoLetterIsoCountryCode":"US","threeLetterIsoCountryCode":"USA","countryCode":2,"bbbCountry":0},"raqEnabled":true,"supporters":{"akron-CantonAirport":[{"id":"0272_235859491_118422","name":"Akron-Canton Airport","address":"5400 Lauby Rd","city":"Canton","state":"OH","postalcode":"44720","phone":["(800) 424-2359"],"businessId":"235859491","urls":["https://www.akroncantonairport.com/"]}],"summitMetroParks":[{"id":"0272_90022065_22924","name":"Summit Metro Parks","address":"975 Treaty Line Rd","city":"Akron","state":"OH","postalcode":"44313-5837","phone":["(330) 867-5511"],"businessId":"90022065","urls":["https://www.summitmetroparks.org","https://www.facebook.com/summitmetroparks","https://www.instagram.com/summitmetroparks/","https://twitter.com/i/flow/login?redirect_after_login=%2Fmetro_parks","https://www.youtube.com/user/summitmetroparks"]}]},"languages":["English"],"popularTobIds":["10177-000","10035-000","50544-000","10126-000","60103-000","00155-000","10095-000","50040-000","60075-000","10079-000"],"complaintQualificationQuestions":[{"qualificationHtml":"
BBB does not handle employer/employee disputes. Please contact:
\n
\n
Ohio Department of Commerce, Bureau of Wage and Hour Administration
","question":"Is this an employee/employer complaint?"},{"qualificationHtml":"
BBB does not accept complaints seeking criminal penalties or alleging criminal violations, such as:
\n
Robbery (such as a homeowner alleging that money, jewelry, electronics, etc. were stolen by a contractor who was working in their home);
\n
Assault/battery (complainant alleges company personnel threatened physical violence or caused actual physical harm);
\n
Extortion (the gaining of property or money by almost any kind of force or threat of violence or property damage);
\n
Vandalism (the intentional destruction of another person’s property);
\n
Trespassing (unlawful intrusion, even if property is not stolen or damaged);
\n
Contact your local police department.
\n
","question":"Does your complaint seek a criminal penalty?"},{"qualificationHtml":"
BBB does not handle complaints currently in litigation. We encourage you to file a customer review by clicking here.
","question":"Has this complaint been filed in court?"},{"qualificationHtml":"
BBB does not handle business to business complaints for collection purposes. We suggest you try small claims court or contact an attorney.
","question":"Are you a business attempting to collect money from another business?"},{"qualificationHtml":"
IF your complaint is about collection practices by the company, please file your complaint against that company.
\n
\n
IF you are disputing the amount or validity of a debt, please file your complaint against your original creditor.
\n
BBB does not accept complaints from a business which is pursuing payment (collections) from another business. You may wish to submit a customer review.
","question":"Does your complaint concern collections - as either the creditor or debtor?"},{"qualificationHtml":"
STATE MEDICAL BOARD OF OHIO
\n
30 East Broad Street, 3rd Floor
\n
Columbus, OH 43215
\n
Phone: (833)333-7626
\n
File a Complaint: [email protected] or call the Medical Board at 614-466-3934 and choose option 1 to speak to the complaint department.
","question":"Does your complaint concern the competency of a professional (such as doctors, dentists, lawyers, veterinarians, CPAs, Chiropractors, etc.)?"},{"qualificationHtml":"
BBB does not accept complaints against individuals who are not engaged in business (e.g., a person who sells his personal car through a classified advertisement).
\n
BBB does not accept complaints against a sub-contractor. You should file your complaint against the contractor with whom you have a financial and/or contractual agreement.
\n
BBB does not accept a third party complaint. An example of a third party relationship is: the complainant is driving down the highway, and a construction vehicle in front of the complainant throws a rock that cracks the complainant’s windshield. There was no marketplace relationship in this instance.
\n
BBB also does not take third party complaints from friends or relatives unless the issue involves a minor or someone for whom you have Power of Attorney.
\n
You may wish to consider submitting a customer review of your experience.
","question":"Does your complaint concern an individual and not a company, a sub-contractor, or a third party?"}],"applyForAccreditationInfo":{"applyEmail":"[email protected],[email protected],[email protected]","applicationSubmissionId":"2","getAccreditedOptOut":null,"getAccreditedThankYouOptOut":false,"getAccreditedLeadEmail":"[email protected],[email protected],[email protected]","paymentProcessorUrl":"https://www.bbb.org/akron/public/accreditation-interest/iabbb/?applicationNumber=","questions":[{"question":"Have you been in business for more than six months?","required":"true","helptext":"The business must have been in business 6 months or more in order to qualify for accreditation.","type":3},{"question":"Annual revenue for last year?","required":"true","helptext":"This information is confidential and is only used to determine eligibility for accreditation and annual rate.","type":2},{"question":"Does this business have more than one location?","required":"true","helptext":null,"type":3},{"question":"How many full-time employees do you have at your company?","required":"true","helptext":"Your annual rate is determined, in part, by your total number of employees.","type":2},{"question":"How many part-time employees do you have at your company?","required":"true","helptext":"Your annual rate is determined, in part, by your total number of employees.","type":2},{"question":"Do you have any licensing certifications you wish to provide?","required":"true","helptext":"It's OK if you don't have this information now, you can always add it later.","type":3},{"question":"How did you hear about us?","required":"true","helptext":"What led you to this application page?","type":0}],"contactNumber":null,"contactExtension":null,"contactEmail":null,"displayAccreditationFees":null,"getAccreditedContactNumber":null,"getAccreditedContactExtension":null,"getAccreditedContactEmail":null,"getAccreditedSchedulingURL":null,"contactTextSMS":null},"liveChatGroupId":35,"getListedRealTimeEmails":"[]","bbbUrlSegment":"bbb-of-akron"}},"isOutOfBusiness":false,"license":{"isCompetencyLicenseRequired":false,"isEnhancedLicense":true,"details":[{"notes":null,"licenseNumber":"0006019","expirationDate":null,"licenseAgency":{"address":"65 South Front Street","city":"Columbus","state":"OH","zip":"43215","email":null,"faxNumber":null,"id":34376,"name":"Ohio Supreme Court","phoneNumber":null,"url":"https://www.supremecourt.ohio.gov"}},{"notes":null,"licenseNumber":"0021462","expirationDate":null,"licenseAgency":{"address":"65 South Front Street","city":"Columbus","state":"OH","zip":"43215","email":null,"faxNumber":null,"id":34376,"name":"Ohio Supreme Court","phoneNumber":null,"url":"https://www.supremecourt.ohio.gov"}},{"notes":null,"licenseNumber":"0085100","expirationDate":null,"licenseAgency":{"address":"65 South Front Street","city":"Columbus","state":"OH","zip":"43215","email":null,"faxNumber":null,"id":34376,"name":"Ohio Supreme Court","phoneNumber":null,"url":"https://www.supremecourt.ohio.gov"}}],"licensingTexts":[],"showLicensing":true},"numEmployees":0,"organizationDescription":"Obral Silk & Associates provide legal consultation and representation for personal injury, auto accidents, Workers' Comp, and wrongful death cases.","paymentMethods":[],"paymentMethodCustomTexts":[],"refundExchangePolicy":[],"additionalRestaurantDetails":null,"typeOfEntity":{"legalOrgType":1005,"name":"Limited Liability Company (LLC)","canDisplay":true},"yearsInBusiness":29,"restaurantDetails":[],"serviceType":[],"menuType":[]},"isLocalReport":true,"isSystemWide":false,"display":{"additionalInformationTexts":{"allIds":["1259077745","1259077746"],"moreInfoIds":[],"detailIds":[],"overviewIds":[],"complaintIds":[],"reviewIds":[],"byId":{"1259077745":{"title":"Reason for Rating - Not Rated","customTextSectionId":7121,"id":"1259077745","position":32767,"text":"Complaints against this business are handled by another BBB."},"1259077746":{"title":"Referral Assistance","customTextSectionId":7117,"id":"1259077746","position":32767,"text":"The Supreme Court of Ohio
Phone Number: 614.387.9000"}}},"alerts":{"byId":{},"allIds":[],"overviewIds":[],"complaintIds":[],"reviewIds":[],"accreditationIds":[]},"claim":{"isClaimed":false,"claimBusinessUrl":"/akron/login"},"complaintDisclaimerHtml":null,"isRequestQuoteActive":false,"industryTips":null,"prodSrvcsSummary":null,"programParticipationText":null,"referralAssistanceTexts":["The Supreme Court of Ohio
Phone Number: 614.387.9000"],"relatedBusinessList":{"relatedBusinesses":[],"customText":[]},"socialMediaList":[{"url":"https://www.facebook.com/216LAWYERS/","urlType":703,"label":"Facebook","type":"facebook"}],"latestNewsList":[{"id":"23883","image":{"id":10078,"url":"https://m.bbb.org/prod/corecmsimages/d00a536a-b4af-4d06-a46c-0e3a228d4f89.jpg","fileCode":"d00a536a-b4af-4d06-a46c-0e3a228d4f89","title":"Getty Images high school student studying for test","description":"Getty Images high school student studying for test","contentCode":"a9f12b3a-803c-4bf3-992c-caacdbe14e99","mainImage":true,"order":1,"imageCaption":"","imageTitle":"Getty Images high school student studying for test","credit":"Getty Images","altText":"High school student studying for test"},"title":"BBB Scam Alert: Watch out for SAT prep scams","type":"Article","url":"https://www.bbb.org/article/news-releases/23883-bbb-scam-alert-watch-out-for-sat-prep-scams","summary":"With college admissions and scholarships on the line, paying for SAT tutors and test prep materials may be the worth the price. Watch out for con artists eager to take advantage of this.","modifiedDate":"2025-02-27T13:00:13.76Z","eventStartDate":"0001-01-01T00:00:00","eventUrl":null},{"id":"31498","image":{"id":18431,"url":"https://m.bbb.org/prod/corecmsimages/2025/c489c60e-2259-4b2b-b8cc-5cf995b8ef7e.jpeg","fileCode":"c489c60e-2259-4b2b-b8cc-5cf995b8ef7e","title":"GettyImages-1280637914-600x400-f5be660","description":"GettyImages-1280637914-600x400-f5be660","contentCode":"c91bbb79-5ecf-4c20-ba4b-f6988191010f","mainImage":true,"order":1,"imageCaption":"","imageTitle":"GettyImages-1280637914-600x400-f5be660","credit":"Getty Images","altText":"Unrecognizable Woman enjoying big sale and shopping online with credit card and laptop at home"},"title":"BBB Scam Alert: How to spot a fake \"going out of business\" sale","type":"Article","url":"https://www.bbb.org/article/news-releases/31498-bbb-scam-alert-how-to-spot-a-fake-going-out-of-business-sale","summary":"Scammers are creating fake \"going out of business\" sales. Learn how to spot these fake websites before making a purchase.","modifiedDate":"2025-02-28T14:58:24.288Z","eventStartDate":"0001-01-01T00:00:00","eventUrl":null}]},"reviewsComplaintsSummary":{"suppressReviews":false,"averageOfReviewStarRatings":0,"displayReviewStarRating":true,"reviewsTotal":0,"complaintsTotal":0,"displayAverageOfReviewStarRatings":false,"submitReviewErrorMessage":"Unable to save review. Please try submitting the review again.","totalClosedComplaintsPastThreeYears":0,"totalClosedComplaintsPastTwelveMonths":0},"rating":{"bbbRating":"A+","ratingReasonNotRated":null,"ratingReasons":[]},"complaintQualificationQuestions":[{"qualificationHtml":"
BBB does not handle employer/employee disputes. Please contact:
\n
\n
Ohio Department of Commerce, Bureau of Wage and Hour Administration
","question":"Is this an employee/employer complaint?"},{"qualificationHtml":"
BBB does not accept complaints seeking criminal penalties or alleging criminal violations, such as:
\n
Robbery (such as a homeowner alleging that money, jewelry, electronics, etc. were stolen by a contractor who was working in their home);
\n
Assault/battery (complainant alleges company personnel threatened physical violence or caused actual physical harm);
\n
Extortion (the gaining of property or money by almost any kind of force or threat of violence or property damage);
\n
Vandalism (the intentional destruction of another person’s property);
\n
Trespassing (unlawful intrusion, even if property is not stolen or damaged);
\n
Contact your local police department.
\n
","question":"Does your complaint seek a criminal penalty?"},{"qualificationHtml":"
BBB does not handle complaints currently in litigation. We encourage you to file a customer review by clicking here.
","question":"Has this complaint been filed in court?"},{"qualificationHtml":"
BBB does not handle business to business complaints for collection purposes. We suggest you try small claims court or contact an attorney.
","question":"Are you a business attempting to collect money from another business?"},{"qualificationHtml":"
IF your complaint is about collection practices by the company, please file your complaint against that company.
\n
\n
IF you are disputing the amount or validity of a debt, please file your complaint against your original creditor.
\n
BBB does not accept complaints from a business which is pursuing payment (collections) from another business. You may wish to submit a customer review.
","question":"Does your complaint concern collections - as either the creditor or debtor?"},{"qualificationHtml":"
STATE MEDICAL BOARD OF OHIO
\n
30 East Broad Street, 3rd Floor
\n
Columbus, OH 43215
\n
Phone: (833)333-7626
\n
File a Complaint: [email protected] or call the Medical Board at 614-466-3934 and choose option 1 to speak to the complaint department.
","question":"Does your complaint concern the competency of a professional (such as doctors, dentists, lawyers, veterinarians, CPAs, Chiropractors, etc.)?"},{"qualificationHtml":"
BBB does not accept complaints against individuals who are not engaged in business (e.g., a person who sells his personal car through a classified advertisement).
\n
BBB does not accept complaints against a sub-contractor. You should file your complaint against the contractor with whom you have a financial and/or contractual agreement.
\n
BBB does not accept a third party complaint. An example of a third party relationship is: the complainant is driving down the highway, and a construction vehicle in front of the complainant throws a rock that cracks the complainant’s windshield. There was no marketplace relationship in this instance.
\n
BBB also does not take third party complaints from friends or relatives unless the issue involves a minor or someone for whom you have Power of Attorney.
\n
You may wish to consider submitting a customer review of your experience.
","question":"Does your complaint concern an individual and not a company, a sub-contractor, or a third party?"}],"requestAQuoteUrlId":0},"newHeaderFooter":{"enabled":false}};
Cookies on BBB.org
We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 0006019 for this business, issued by Ohio Supreme Court
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.