Business Profile

Online Retailer

Survival Constitution, LLC.

This business is NOT BBB Accredited.

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This business has 1 alert

Pattern of Complaints

Complaints

This profile includes complaints for Survival Constitution, LLC.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

376 total complaints in the last 3 years.
273 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:07/28/2025
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased a travel mug in April 2025. Since then I have seen a recurring charge of ***** to ***** every month and I did not authorize nor did I sign up for a Subscription. I have attempted to contact the company to HALT the recurring charges immediately and I cannot reach anyone via phone *************). They are committing FRAUD and I want the charges to stop immediately and to be refunded for the amounts they have taken from me in May, June and July. The amount owed to me currently is ****** but If they continue it will be an additional ***** each additional month.
Customer Answer
Date: 07/28/2025
I received a notification from the company after alerting them to my complaint. They indicated they will issue a refund and cease recurring charges.
Business Response
Date: 07/29/2025
This customer was taken care of through our customer service department on 7/28/25 refunds take 3-5 business days for bank processing time.
Initial Complaint
Date:07/14/2025
Type:Delivery Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Ordered a free mug with $9.95 shipping. I was charged $67 on my credit card. I did not order or sign up for anything else.
Business Response
Date: 07/16/2025
The Trump Mug offer you ordered was packaged and advertised as including a 14 day free trial to The National Self-Reliance Initiative, formerly known as Science of Skill Academy, which became a monthly subscription. This was described in the offer and on the checkout page along with the Welcome to the community email you receive with the link, username and password at the time the order is placed.

I've canceled the subscription for you, and refunded the past 60 days of charges per our return policy. Please allow 3-5 business days for bank processing time.
Customer Answer
Date: 07/16/2025
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Initial Complaint
Date:07/13/2025
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Online from email paid $9.95 for tshirt, May 27, 2025, now see on my bank statement, June 5 and July 7 recurring debit of $67 each time I receive no product, have no idea why.
Business Response
Date: 07/15/2025
This consumer has already been refunded through for charges through our customer service department
Customer Answer
Date: 07/15/2025
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I attempted to contact with them same time I notified you. I am satisfied as I see right now 5e money is being credited back to me and supposedly they have stopped recurring change.what I am not happy about is that I received no explanation of why or what these charges are for? Pretty suspicious and sly from my viewpoint.thank you
Initial Complaint
Date:07/11/2025
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
It took a while to track down the first payment to Survival Constitution, which I now find was the purchase of a Trump t-shirt. I was charged $9.95 on November 12, 2024.

I discovered a charge for $57.00 was then made on November 26 by Survival Constitution and thereafter the same amount of $57 on 12/24, 01/25, 02/24, 03/26, 04/25, 05/25, and 06/20.

Once I began reading all the complaints for this company, I found many with the same “unauthorized” charge of $57 each month for an unknown subscription for which a value is never received. Perhaps there was a “fine print” free trial and subsequent monthly subscription, but it was obviously so obscure that the average consumer misses it.

I am furious about what has occurred on my credit card, and attempts to contact the company have been fruitless. They know what they’re doing and just evade the laws and consumers! They have robbed me of $456, and know how to put the responsibility of their fraudulent action squarely on me!

How can I stop any future actions from them, and how do I recoup any funds?
Customer Answer
Date: 07/11/2025
I have been able to dispute the June charge of $57 with my credit card company, CitiBank. If I am unable to get more of my total $456 recovered, I shall do my best to expose this company on Facebook where I first saw the t-shirt I wanted to purchase.
Business Response
Date: 07/15/2025
This customer filed a recent charge dispute on their account. When you disputed the charges your bank locks the transactions. Bank investigations can take 60-90 days to complete.

Please be aware that once a dispute is filed we will no longer offer refunds in accordance with our company's policies and the applicable legal framework. Thank you for your understanding and cooperation in this matter.
Customer Answer
Date: 07/15/2025
I am rejecting this response because:

The company’s response was:
”This customer filed a recent charge dispute on their account. When you disputed the charges your bank locks the transactions. Bank investigations can take 60-90 days to complete.

Please be aware that once a dispute is filed we will no longer offer refunds in accordance with our company's policies and the applicable legal framework. Thank you for your understanding and cooperation in this matter.”
I’m not clear what the business means. If they are referring to the most recent charge of $57, I received a refund of that amount once I disputed it with CitiBank. But there have been 7 previous charges.

According to their policy 60 days worth of refunds may be refunded. Therefore, I would agree to a refund of a 2nd $57 charge be made PLUS an acknowledgment that no further charges will be made. In addition, I want an acknowledgement that my account, including credit card information will be deleted from their records. Once this is done, I will agree to a satisfactory conclusion of this dispute.
Business Response
Date: 07/17/2025
I have refunded the additional charge. Please allow 3-5 business days for bank processing time.
Customer Answer
Date: 07/20/2025
I am rejecting this response because:
The business did NOT respond in full to my request. While I'm satisfied with the 2nd $57 refund they said they are making, I am still awaiting the rest of the request I made. It was 1) that they acknowledge they will not make further charges; and 2) they acknowledge they will delete my account and all charge card information they have on file.
I am an honest and fair customer, and these are not unreasonable requests.
Thank you in advance.
Initial Complaint
Date:07/09/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Survival Constitution has been charging me $57 for the month without my consent. I have no way to engage with them as I cannot find this company in my email receipts, etc. This is what my statement says:
SURVIVAL OFFERS ***** ** -$57.00
Jul 7, 2025

Based on what I found from others' experiences, this has been happening to a lot of people like myself that bought a ***** Unisex T-Shirt If this one purchase of like $25 turned into a subscription, please cancel and refund.

Thank you,
**** ********
Business Response
Date: 07/14/2025
Your subscription has been cancelled and I refunded the $57 charge. Please allow 3-5 business days for bank processing time.

Customer Answer
Date: 07/14/2025
I am rejecting this response because they have pulled over $300 from my account without my permission. What is the supposed subscription for? I received no products or email notifications of these charges 6 months in a row.
From my bank, BMO:
"The transactions in question were ***e on your BMO debit card. This is a recurring charge that has been debiting your account monthly since February 5, 2025. Since you stated that you did not authorize the charge in question. I did proceed with closing your debit card. Protecting our customers' account information is our top priority. Canceling your debit card helps limit the chances of additional fraudulent activity on your account."

Business Response
Date: 07/17/2025
The *** 2025 T-Shirt offer you ordered was packaged and advertised as including a 14 day free trial to The National Self-Reliance Initiative, formerly known as Science of Skill Academy, which became a monthly subscription. This was described in the offer and on the checkout page along with the Welcome to the community email you receive with the link, username and password at the time the order is placed.
The National Self Reliance Initiative provides members with a library of articles, blogs, podcasts, and discussion groups covering various survival and self defense topics. Paid members ($57 monthly)also receive exclusive deals on survival gear, and much more!
Customer Answer
Date: 07/18/2025
This reply is informative, but not applicable to me. Yes, I ordered a t-shirt for my father and didn't get a receipt or anything at all from National Self Reliance Initiative. I was curious if I lost the $25 for the t-shirt and then a month later my dad did receive it. I had no other indication of receipt of payment or login details for some subscribed benefit. I was in the dark that I was still doing business with the t-shirt provider. I still would like rectification for the money stolen from me without my knowledge. They surely know they have scammed many people with their merchandising sales. There was no clear message for signing up for anything more than the clothing purchased.
Initial Complaint
Date:06/24/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On o6-05-2025 i purchased a ****** ***** coffee mug two mugs where sent and i was billed for both. I did not order two mugs nor did i want two mugs. To save my self the headache of trying to return the one mug i kept it and paid the bill. Then on June 19th, 2025 i received a charge on my credit card of $67.00 twice for a total of $134.00 for some kind of subscription that i never new about, agree to or personally authorized. I am requesting a refund of the $134.00 credited to my credit card and the repeating charge be removed. My credit card company has been notified of this matter and has been direct not to accept any further charges from this company.Thank you in advance for your quick response to this matter.
Business Response
Date: 06/25/2025
This customer was handled on 6/24 though our customer service department bot charges were refunded . It takes 3-5 business days for bank processing time.
Initial Complaint
Date:06/20/2025
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My husband and I have had a lot of medical issues/procedures lately, and I haven't been able to check my bank account, but when I did today I noticed I was fraudulently charged $57.00 by Survival Constitution for the past 4 months, beginning March 4th through June 4th. That's a total of $228.00 - I have never signed up, or agreed to any subscription or given any information to the company in the past. My husband served in the *********************** for 22 years, and now he's a retired, 100% disabled Veteran. We are on a fixed income, and can't afford for this to continue.
Business Response
Date: 06/20/2025
The ***** Whiskey Glass offer you ordered was packaged and advertised as including a 14 day free trial to The *********************************, formerly known as Science of *************, which became a monthly subscription. This was described in the offer and on the checkout page along with the Welcome to the community email you receive with the link, username and password at the time the order is placed.
I've canceled the subscription for you, and refunded the past 60 days of charges per our return policy. Please allow 3-5 business days for bank processing time.
Initial Complaint
Date:06/16/2025
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I ordered a mug from Survival Offers for 9.95, received the mug, and now just received an unauthorized charge of $67.- on my credit card. I did not sign up for anyone to charge my account for anything other than the mug I ordered. There is no way to get in touch with these people. If they duped me into some subscription, I want it cancelled immediately, and I would like my $67 refunded.
Business Response
Date: 06/17/2025
This customers issue was handled through customer service earlier this morning:
06/17/2025 07:13am - Refunded - $67.00 Trans-ID: ***********
Initial Complaint
Date:06/09/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I was notified by my bank that a fraudulent charge was on my card from this company. I have never been to their website or actual store, if they have one. They tried to charge me for something I never ordered.
Business Response
Date: 06/11/2025
The ***** Wall Calendar offer you ordered was packaged and advertised as including a 14 day free trial to The *********************************, formerly known as Science of *************, which became a monthly subscription. This was described in the offer and on the checkout page along with the Welcome to the community email you receive with the link, username and password at the time the order is placed.

I've canceled the subscription for you, and refunded the $57 charge. Please allow 3-5 business days for bank processing time.
Initial Complaint
Date:06/02/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I was fraudulently charged $57.00 by Survival Constitution - I have never signed up for any subscription or given any information to the company in the past.
Business Response
Date: 06/04/2025
The T.R.U.M.P Koozie offer you ordered was packaged and advertised as including a 14 day free trial to The National Self-Reliance Initiative, formerly known as Science of Skill Academy, which became a monthly subscription. This was described in the offer and on the checkout page along with the Welcome to the community email you receive with the link, username and password at the time the order is placed.

I've canceled the subscription for you, and refunded the $57 charge per our return policy. Please allow 3-5 business days for bank processing time.

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This business has 1 alert

Complaints

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Survival Constitution, LLC. is NOT a BBB Accredited Business.