Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Rose Nails has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Rose Nails

      420 E Waterloo Rd Akron, OH 44319-1221

    • Rose Nails

      438 E Waterloo Rd Akron, OH 44319

    Business ProfileforRose Nails

    Nail Salon
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Rose Nails has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Rose Nails

        420 E Waterloo Rd Akron, OH 44319-1221

      • Rose Nails

        438 E Waterloo Rd Akron, OH 44319

      Location of This Business
      420 E Waterloo Rd, Akron, OH 44319-1221
      BBB File Opened:
      3/13/2017

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/28/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Visited Rose Nails on Monday July 26. My 10 year old daughter and I went for manicures and pedicures. Our services were absolutely horrible. A rushed pedicure which caused me physical pain due to improper technique (not letting my feet soak, the technician then aggressively pulled out my cuticles despite me telling her it hurt). The employees tried to separate my daughter and I so we would sit in two different areas of the salon (which is not safe for a young child). The technician filed my daughters nails too short, which caused her pain. I called the manager and she offered a $30 credit for my next service even thought she admitted to watching the footage and agreed the tech rushed. I refused and ending up writing a negative review about my experience. The manager responded back asking me to call the salon to reconcile. When I called the manager rudely asked me why I was calling her again and she would only provide the 30$ credit if I took my review offline. She was so very rude.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lisa G

      1 star

      05/21/2022

      MOST TERRIBLE EXPERIENCE EVER!! I WAS CALLED RACIST AND A B**** ******************* IS A PHYCO! She SAID I WAS COMPLAINING AND I ***** EVEN SAY ANYTHING TO HER I WAS LISTENING TO MUSIC THE WHOLE TIME, NEVER SAID 2 WORDS TO HER THEN THE **** CALL AND SAY IMA F****** LIAR AND F*** ME! *************** *** GRABBED A WEAPON AT ME FOR NO REASON FLICKED ME OFF. THEY NEED HELP LOL ?? THE CUSTOMERS WAS SAYING I DIDNT EVEN SAY ANYTHING I WAS LIKE I KNOW I THINK THEY HEARING STUFF IN THEY HEAD. I WILL NEVER GO THERE AGAIN THEY ARE TERRIBLE WORKERS! THEN CALLED THE POLICE FOR NO REASON AT ALL I THINK SHE DO METH SHE ALWAYS LOOK HIGH AND SHE THINK PEOPLE BE TALKING AND NOBODY WAS SMH

      Local BBB

      BBB of Akron

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.