Business ProfileforOhio Edison Company

Ohio Edison conducts business like a scam risk seeking to get reconnection fees from clients. I started new service at a new address. I never received a bill in the mail as requested. One of the genius representatives enrolled me in online billing instead. So, instead of receiving a paper bill, I received a disconnection notice stuck in my door. I paid the bill and I called about the missing bill and then requested another paper bill again, but to no avail. Another genius rep. failed to get this rightno bill, but this time, *********************************************************************************** other words, the missing bill was due April 16fh and the service was disconnected the morning of April 17thno phone call, email, or notice. Its a scam an 0 accountability on Ohio Edisons part. i called and waited for a return phone call for 3 hours on the 17th and again for over an hour wait to speak to ******. She was the worst one yet with her condescending and unaccountable tone. This companys kd and consumers need more **** e i. this marketplace. Hence the reason they think they can treat customers any way they choose. Disappointed & Frustrated