ComplaintsforTFA Arch Group, Corp.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/09/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
entered into contract with The Abillama Group to provide a complete and details set of architectural drawings which could be permitted and enable a ** to complete the gut renovation of my home and respond to questions which may emerge as a ** works to renovate the home. Current issues which require architectural guidance have to do with venting specs, details on the back roof extension and water proofing details which as needed where the bilco doors were closed up.I have paid for all services in full however for the last several months when issues emerge *** and organization have been uncommitted, unresponsive or combative and have not clarified the plan specs so the ** can move forward which is unacceptable.Additional Background *** and team have provided a set of drawings which were permitted but still are missing the required details which would enable a ** to complete portions of the work. The scope of work included: Plot plan, notes, and zoning analysis, existing floor plans, proposed floor plans, new framing plans, details, sections, notes and diagrams, energy requirements, general notes and specifications, ventilation requirements, electrical layout, stormwater design and exterior grading.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.