About
Overview
BBB Accredited Since: 9/8/2022
Years in Business: 14
Payment methods:
Paypal, Master Card, Visa, Discover, American Express, Diners Club
BBB Accreditation & Rating
About This Business
Graphic Printing
T Shirts
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB of Upstate New York
- BBB File Opened:
- 8/25/2022
- Business Started:
- 1/4/2011
- Type of Entity:
- Sole Proprietorship
- Business Management:
- Ms. Angela T Baron, Owner
Additional Contact Information
- Principal Contacts
- Ms. Angela T Baron, Owner
- Customer Contacts
- Ms. Angela T Baron, Owner
- Additional Email Addresses
- Primary:
Additional Information
- Refund and Exchange Policy
At Otter Things®, your wares are made to order (individually printed soon after you order them). In essence, they are made especially for you or the otter lover in your life. If you receive your order and there is something wrong with a product, please contact us right away before returning the items. Any claims for returns or exchanges must be submitted within ten days of receiving the product.
Refunds are only offered to customers who receive damaged or wrong items due to mislabeling. For your item to be eligible for a return, it must be in the same condition that you received it, unworn or unused, with any tags or labels, and in its original packaging. It is also helpful to have the e-mail receipt or proof of purchase. Shipping will not be refunded.
Customers are financially responsible for shipping the item back to Otter Things. When returning items, we suggest you insure the package via Mail or FedEx and purchase tracking services for your protection. Save the shipping receipt for your records. Only merchandise received by our warehouse can be processed.
Please note that due to the personal hygiene nature of the product, face masks are non-returnable.
- Business Categories
- Online Retailer, Graphic Printing, T Shirts
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