Business ProfileforGreen Star Home Services

5/1/2023 GreenStar installed insulation. 5/8/2023 Called Emma (Green Star office) to snap some panels of siding back in. Rich came out and snapped siding on left side of house in. He saw front siding panel and agreed it was wavy, cut and punctured. He called Randy (Foreman) and told him that front siding is damaged. I was with Rich when he called Randy. 5/19/2023 I text Randy and said I would get estimates to repair front siding. Pictures of damage were sent to Randy.. 8/18/2023 Estimate sent to Tara@***********.com. Sent estimate with this comment: Dear Greenstar, my siding was damaged when Greenstar installed the home insulation in May 2023. The workers were Joe, Alec and Nate who were the installers. I believe it was Joe who worked on the front siding. I noticed that some of the siding was not snapped in and a piece of the front siding was bent (wavy). Rich came out to fix the siding. He snapped the siding back in but said there was a cut and puncture in one of the pieces. He called his supervisor to notify Greenstar of the damage. I was standing beside him when he called. I sent Randy pictures of the siding and invited him to see the damage. I don't know if he came by to see it. I sent you the estimate. I did find a piece of siding to match what I have. 8/21/2023 Randy Said he was sending Joe and Nate on Wednesday to do work. I voiced my concern since Joe was the one who had trouble and damaged the siding. I said I would be willing to have them try again but if they do not fix it the way it was then they will pay for someone else to fix it. Randy could not agree to this. I asked to speak with the boss of Greenstar. Randy said boss would call me. Crew from GreenStar was sent to repair siding. Joe, Rob, and Nate came to fix siding. Joe stated they did not have the appropriate equipment to fix siding. Joe called Randy to inform him we needed other equipment to fix siding properly. 9/6/2023 Dan (owner) called me. He stated they will only patch the siding. He will not pay to remove the 1 panel of damaged siding and replacing it with siding I was supplying. Dan said he will get an attorney so he did not have to pay me. I told him just patching the siding was not acceptable because the siding would still be bent and there is no guarantee how long the patch would last. The pictures I sent him of the siding show that the cut and puncture marks more clearly. It also appears that some of the insulation was pushing out the siding. Since Greenstar cannot fix the damage, I had the siding repaired by Lifetime Siding Roofing and Construction for $500. I sent GreenStar the invoice from Lifetime Construction. I never heard from GreenStar. FYI..Lifetime Construction didn’t need any special equipment. They used 1 ladder to fix the siding.