Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Collections Agencies

DRB-40, LLC

Reviews

Customer Review Ratings

1/5 stars

Average of 24 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCee C

    Date: 02/20/2025

    1 star
    Company called my elderly father and family. This has caused such a big riff with my family because of it. Now my fathers girlfriend is investigating my personal affairs. Which is also illegal. I will be seeking the attorney general in this matter.

    DRB-40, LLC

    Date: 02/21/2025

    DRB, LLC is a third-party collection agency contracted by a client to recover an outstanding debt. If we are unable to reach the consumer directly, regulatory guidelines allow us to seek location information from third parties, including relatives. However, no personal details regarding the debt were disclosed to any third party. Upon contacting a third party, our representative identified the number as incorrect, and we have since ceased any further outreach to that party. As a result of this inquiry, DRB, LLC has discontinued collection efforts, closed the account internally, and returned it to our client. If the consumer wishes to discuss the debt, they may contact our office at ###-###-####.
  • Review fromEvan B

    Date: 12/31/2024

    1 star
    Company calls your employer which is not legal!!!! I am in collections as well and know the rules
  • Review fromReShaya M

    Date: 12/04/2024

    1 star
    This company has been calling my phone and job and it is really upsetting and getting out of hand! This is my notice for them to immediately cease and desist all further communications with myself family, and my employer, otherwise I will be forced to pursue legal action IMMEDIATELY!!
  • Review fromShawntavia F

    Date: 11/13/2024

    1 star
    Scam Likely. They call you and immediately start asking you personal questions and to verify yourself. I asked the representative were they calling from a third party collection agency and he refused to answer me.
    Scam. Scam. Scam.

    DRB-40, LLC

    Date: 11/18/2024

    DRB, LLC is a third-party collection agency, hired by one of its clients to collect an outstanding debt owed by the consumer.  Upon contact with the presumed consumer, the presumed consumer refused to verify right party contact by verifying identification information, required by federal statute, in order for the company representative to be able to advise the consumer of the nature of the call. Should the consumer wish to avoid further collection efforts and wish to discuss options to resolve the debt, they may contact the company and speak to a representative at ************ during normal business hours.


  • Review fromJoni A

    Date: 09/24/2024

    1 star
    Harassing my family my job for two years threatened to file on me stating they know where I live to family members. They have been asked to not contact my family or anything else they call and call and then
    Leave a threatening message.

    DRB-40, LLC

    Date: 09/25/2024

    DRB is a third party collection agency that attempts to contact consumers concerning defaulted accounts owed to the company's clients.
  • Review fromLaura R

    Date: 06/26/2024

    1 star
    This company has been non stop harassing myself and family members and also calling my husband’s workplace. We have no debt associated with them! We believe these calls have to do with my mother who has passed away 2 yrs ago and all of her credit was notified of her passing. It’s been hard enough for our family with passing of loved ones, but now you add this. I’ve sent mail to stop harassing and it hasn’t. All of the calls coming in are logged and will take further action if this doesn’t stop. THIS IS FAIR WARNING! ALL CALLS AND LETTERS MUST CEASE AND DESIST IMMEDIATELY!!!
  • Review fromAlon P

    Date: 05/30/2024

    1 star
    I got a call from DRB today looking for someone with my name, which I am sure it's my son they are looking for as he is a Jr. I don't owe any debt that is in collection, but he does. Either way, they called my number which is on the National Do Not Call list and they have been reported and blocked. It's also ILLEGAL for them to call family members about debt collection. And it's also ILLEGAL to call random numbers they find associated with people on public online webpages.
    Any further calls/communication from DRB will be considered harassment and will be address through the legal system.

    DRB-40, LLC

    Date: 06/03/2024

    At
    this time, our office will make no further attempts to contact the consumer. 
  • Review fromMartina W

    Date: 05/29/2024

    1 star
    Harassing phone calls with no information given on voicemails. Has now contacted my employer which is a huge privacy violation. This is my notice for them to immediately cease and desist all further communications with myself and my employer, otherwise I will be forced to pursue legal action.

    DRB-40, LLC

    Date: 05/30/2024

    Diversified Recovery Bureau LLC takes all consumer
    complaints very seriously and is currently reviewing this matter. In accordance
    with the consumers’ request, all the complaints' information has been
    removed and there will be no further attempts at contact. Should the complainant
    need further assistance, please contact our office Monday – Friday 9am-5:30pm
    EST ###-###-####.
  • Review fromWilson J

    Date: 05/28/2024

    1 star
    My mother received a text message with my name listed with the following: ****...documentation sent to the address on file came back returned. Please contact ***-***-**** to resolve this matter. STOP to OPT out.
    Calls have been made to her phone, as well as other family members. I have no collections, and have contacted a group that handles these cases of collection harassment to take action. Laws need to start being followed, so taking action is the only way to stop this.

    DRB-40, LLC

    Date: 05/29/2024

    After an extensive search
    using all the information provided, we are unable to locate any of the
    complainant's information in our office. If the consumer chooses to provide
    additional information, we will look further into the matter. Should the
    complainant need further assistance,
    please contact our office Monday – Friday 9am-5:30pm EST ***** *******.
  • Review fromKaycee S

    Date: 05/24/2024

    1 star
    My name is ****** *****. DRV has contacted family members and made multiple harassing phone calls. This is illegal and unethical. This is my notice for them to cease and desist all further communications for myself, my work, and my family members.

    DRB-40, LLC

    Date: 05/29/2024

    After an extensive search
    using all the information provided, we are unable to locate any of the
    complainant's information in our office. If the consumer chooses to provide
    additional information, we will look further into the matter. Should the
    complainant need further assistance, please contact our office Monday – Friday 9am-5:30pm
    EST ***** ********

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.