Business ProfileforState Street Market

My mother and I were both a tenant here. I am not anymore, but my mom still is. Recently, a table of my mom’s was sold that was not for sale. It was a family heirloom that was of importance to her. It had a “NFS” sticker on it but was unintentionally overlooked by a staff member. I had posted a ******** status trying to locate the customer that had bought it so that we could potentially buy it back. In the comments, I had mentioned that it could have been stolen, because as a previous tenant, I knew that theft was a common occurrence so it was not an impossibility. My mother mentioned that the owner may know who did it, so I reached out and spoke with her to see if there was any way we could connect with the customer. I wasn’t even able to get my thought out before the owner interrupted shouting about how I shouldn’t have made that ******** status and how I should have let her handle it. Meanwhile, we are still waiting for her check the cameras for a$200 jacket that was stolen from my mother’s booth over the summer, so the trust is not there. She also mentioned that the comments on my ******** status were “negative” which is out of my control. People were noticing that they weren’t sharing my post looking for the table and were making comments about the lack of help we were getting. The next day, she spent time helping us locate the table, which I believe was only done because of my post and the comments, she mentioned she was “pushed” into helping us on the phone. We get the table back and it was missing a keyhole cover. My mother politely texted to have them keep an eye out for it in case it fell off. She received a call from the owners husband shouting at her saying “That’s enough about the table, you got it back that should be enough…” then yelling at my mom about a status I made, saying it was slander. The way that they talk to tenants and customers and lack of accountability is appalling, considering these are the people who help them be successful.