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Find a Location

All Star Auto has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • All Star Auto

      Vestal, NY 13850-1059

    • All Star Auto

      2851 Vestal Pkwy W Vestal, NY 13850

    Business ProfileforAll Star Auto

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    All Star Auto has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • All Star Auto

        Vestal, NY 13850-1059

      • All Star Auto

        2851 Vestal Pkwy W Vestal, NY 13850

      Location of This Business
      Vestal, NY 13850-1059
      BBB File Opened:
      9/22/1999
      Years in Business:
      25
      Business Started:
      1/1/1999
      Business Management
      • Mr. Robert Dabell, Owner
      Contact Information

      Principal

      • Mr. Robert Dabell, Owner

      Customer Contact

      • Mr. Robert Dabell, Owner
      Additional Contact Information

      Fax Numbers

      • (607) 625-5300
        Primary Fax

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/21/2022

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Unresolved
      Found an ad on ******** market place for a service vehicle I was searching for and contacted All star Auto. Went to the location and discussed options to purchase 2 vehicles. The company sent the purchase agreements for the vehicles to my financial institution, I was provided funding with in 2 to 3 days of inquiry. I called to inform the salesman TJ I was provided funding for the 2 vehicles we agreed upon. Tj then informed me that they had sold one of them out from under me to a cash buyer after I was pre approved and the agreement was made. They offered to honor the price on another vehicle, I agreed to take a look at it when it arrived. They collected a check for one vehicle in order to prepare it for pickup. An entire week had went by and the vehicle was still not ready even though they stated it would be. 3 days in a row I lost out on work due to the jack around with the vehicle. The day I went to pick it up the vehicle was not ready. I pointed out the front passenger tire was bad, the cv axle was leaking grease and the back breaks were scrapping. They stated that their only job was to get it to pass nys inspection. I requested a refund for the vehicle and the owner stated he was not going to refund anything. They promised me a replacement tire and said it would take about 2 days to get it in. It has been over a week and still have not replaced the bald tire qith a plug in it. They called once to say the other van had arrived, I requested to receive the replacement tire before I was interested in looking at the other vehicle. At this point I would like to return the vehicle and be refunded. The headlight switch is broke out, the interior light leaks water when it rains, there is a slight hum/ whinning noise while traveling and the cruise control does not work. These guys are a complete rip of and demand funding up front in order to even move the vehicle to a shop for inspection. I believe the car repair shop is fraudulent and pushes cars through for the sale.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ergo B

      1 star

      08/14/2022

      Great car until the transmission broke not even a month later, it was also sold to me with a tire leaking, and the owner LIED multiple times. Was promised he'd help pay for the transmission cost since it was sold in good faith and I believed him, but after lying about having a business partner who conveniently made his way into conversation one time as well as other points of contentment, I was less than enthused. I was told I didn't receive assistance because I didn't trust the company, even though I never once said it or believed it. I was told the dealership close to where I lived still upcharged the price of the transmission, even though a close friend of the family specifically only charged us for the cost of parts. I was told that only Bob knew what the real price of a transmission is (even though more than one other dealership told me anything lower than what they charged is a scam...and I believe them). And these are the instances of direct lies that I can remember and was able to catch him on! Bob said to keep him to his word, and his word means jack ****. The man is not to be trusted, and after 6 months of waiting for a check that takes not even 5 minutes to write out and mail, I will NEVER be buying a car from him again. DO NOT GO HERE WITH YOUR SERVICE!!!

      Local BBB

      BBB of Upstate New York

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