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          Valhalla Memorials Inc. has 1 locations, listed below.

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            Business ProfileValhalla Memorials Inc.

            Monuments
            BBB accredited business

            Contact Information

            245 Lakeview Avenue

            Valhalla, NY 10595-1617

            Visit Website
            (914) 448-3800

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/17/2022

            Years in Business: 84

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Valhalla Memorials Inc. sells monuments, memorials, inscriptions, mausoleums as well as offering restoration, repair and cleaning of stone and granite memorials.

            Business Details

            Location of This Business
            245 Lakeview Avenue, Valhalla, NY 10595-1617
            BBB File Opened:
            5/8/2017
            Years in Business:
            84
            Business Started:
            1/1/1940
            Business Incorporated:
            9/7/2012
            Accredited Since:
            5/17/2022
            Type of Entity:
            Corporation
            Additional Contact Information

            Fax Numbers

            • (914) 448-3803
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            06/20/2023

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            I ordered a name plate to be added to my family's foot stone back on 8/4/2022. I needed my mother's name added to the stone. I paid in FULL for the plate and it still has not been placed. This is not the first time I have had to ask for help with this company. Unfortunately, I HAD to deal with them again since they were the initial merchant. They blamed the delay on the pandemic initially, but no excuse now. I have called numerous times and spoken to a man named ******* (who is no longer there) and a month ago I spoke with another gentleman named **** who said he would look into the matter for me. Turns out no one can find my order / paperwork. I text all the receipts to this man **** and he said he would get back to me (a month ago). I text him again this past Saturday with copies of the receipts and I received no response. This business only has one person in the office whom you can speak to in person or on the phone.
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            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Eric G

            01/17/2023

            Horrible experience. Unfortunately, my full review is too long to fit here. I have posted the entire review on other review sites. These people took over 14 months to complete my father's headstone. They knew in advance what the deadline was but did nothing to get the job done on time. They had lots of excuses and always pointed a finger at someone else. They never expedited the order and missed my father's death anniversary. The number of times I was lied to were too numerous to count. Find another company who can do the work in a timely manner and will be honest and truthful throught the process.

            Local BBB

            BBB Serving Metropolitan New York

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