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Find a Location

Raymond Baker Jr. Home Improvement has 1 locations, listed below.

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    Business ProfileforRaymond Baker Jr. Home Improvement

    Home Improvement

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1020 Tilden Ave, Utica, NY 13501-2652
    BBB File Opened:
    6/15/2020
    Years in Business:
    9
    Business Started:
    1/1/2015
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Raymond A Baker Jr., Owner
    Contact Information

    Principal

    • Mr. Raymond A Baker Jr., Owner

    Customer Contact

    • Mr. Raymond A Baker Jr., Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/19/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    On 8/15/2022 we hired Raymond Baker Jr home Improvement to install a deck and mud room. at the time we signed the contract on 8/15/2022 and we give Raymond a check that was cashed by him for 10,000. Raymond told My Husband (**** ) and I that the job would be completed by Oct 31,2022. However Raymond did not even start working on the job until 11/10/2022. As of this date 1/19/2023 the job is not completed. the work had to stop a month ago because we applied for a permit and we are waiting for him to show codes department his insurance paperwork. He has not done so as of 1/19/2023. we have given him plenty of time to go to codes to provide the nescessary paper work. All the paperwork on our end was completed and the permit we paid for we are just waitng on him to do his part. we have been very patient with him.we tried to call him to see why is isn't finishing the job. My husband email him to tell him to go to codes so that he could finish working, But he is not answering our calls or emails and he did not go to codes. At this point we told him that we want some of the down payment that we gave him and to end the contract, We had enough of him stalling us and not showing up for work and when he did show up it was for only two hours a couple days a week. It has been 6 months of trying to get him to complete our job. .the only work he did was to built the mud room frame and the wall are not complted or has any or the mud room enclosed. All the framing is getting runied by the weather. He has not even started building the deck frame. our contract was to remove siding from front of home remove exisiting deck set sono tube's to accept new deck. install a 26ft+8feet -18ft =8feet to wrap around the side of house install trex decking with white vinyl railing and post construct 8ft=8ft enclosed room install roof joist's along front of home attacking into the wall just below the soffit. install new entry door and window. uploaded the rest of the contract. Thanks
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Paul and Mary P

    1 star

    01/11/2023

    Back in October 2022 we gave Ray a down payment to make repairs on our roof and we haven’t seen him since! He keeps saying he will stop by but never shows up. Very unreliable. I would never recommend this contractor.

    Local BBB

    BBB of Upstate New York

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