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Find a Location

SOS Fuels has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • SOS Fuels

      10 E Village Rd Tuxedo Park, NY 10987-4512

      BBB Accredited Business
    • SOS Fuels

      PO Box 833 Tuxedo Park, NY 10987-0833

      BBB Accredited Business

    Business ProfileforSOS Fuels

    Fuel Oil
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/1992

    Years in Business: 88

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    SOS Xtreme Comfort and SOS Fuels is a petroleum distributor offering gasoline, propane, diesel and heating oil. We also specialize in the installation and service of heating equipment for all fuel types. Our Division SOS Xtreme Security installs and services Home Alarm and Home Automation systems.

    Products & Services

    Heating Oil, Propane, Gasoline, Diesel fuel, Heating Equipment, Air Conditioning Equipment

    Business Details

    This is a multi-location business.

    Find a Location

    SOS Fuels has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • SOS Fuels

        10 E Village Rd Tuxedo Park, NY 10987-4512

        BBB Accredited Business
      • SOS Fuels

        PO Box 833 Tuxedo Park, NY 10987-0833

        BBB Accredited Business
      Location of This Business
      10 E Village Rd, Tuxedo Park, NY 10987-4512
      BBB File Opened:
      1/1/1983
      Years in Business:
      88
      Business Started:
      1/1/1936
      Business Incorporated:
      1/1/1976
      Accredited Since:
      1/1/1992
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • SOS Xtreme Comfort
      • M. Spiegel & Sons Oil Corp
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:30 PM
      T:
      8:00 AM - 5:30 PM
      W:
      8:00 AM - 5:30 PM
      Th:
      8:00 AM - 5:30 PM
      F:
      8:00 AM - 5:30 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Robert Spiegel, Vice President
      • Mr. Jeffrey Spiegel, Secretary
      Contact Information

      Principal

      • Robert Spiegel, Vice President
      • Mr. Jeffrey Spiegel, Secretary

      Customer Contact

      • Robert Spiegel, Vice President
      Additional Contact Information

      Fax Numbers

      • (845) 351-4694
        Primary Fax

      Website Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Zachary M

      1 star

      02/24/2024

      BEWARE. This company is predatory on first time home buyers and all around highly unprofessional. I would give 0 stars if possible. Days after we moved into our first home and were still in the process of settling in we received a notice on our door threatening to remove the tanks if we didn't call and set up an account. With propane being our only source of cooking I called, read through and signed a 2 year contract. I gave the sales rep my card information and authorized a one time payment for the fees to sign up and the rental for the 2 tanks on the property. Roughly a month or 2 later we received a call and email informing us they would be coming by and removing the second tank (that we had paid for) and that we would have to pay a restocking and removal fee. I called many times and informed them that we had paid for both (also signed a contract for both) and needed the second for a heating source we had put in but the threats of removal kept coming for weeks until all of a sudden they just stopped. We didn't hear anything from them for about a year and then the harrassment started again when we received a bill for the yearly rental fees and they tried to bill the card that they had apparently put on file, both without my consent. They claimed the account was set to auto pay when I hadn't even authorized them to add the card to the account in the first place. We have received over ************************************************************************************************ use and they were informed of this as well as the bank fees we were accruing for the failed transactions. They were told they would receive a check for the balance due. After this conversation with them they lied to me and said the account was taken off auto pay and they wouldn't be trying to bill that account any longer as well as an address to send the check to, only to be greeted today by 3 more failed transaction attempts, more bank fees, and another email threating to lock the tank.

      Local BBB

      BBB Serving Metropolitan New York

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