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Find a Location

Samaritan Hospital has 1 locations, listed below.

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    Business ProfileforSamaritan Hospital

    Clinic

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2215 Burdett Ave., Troy, NY 12180
    BBB File Opened:
    1/1/1996
    Years in Business:
    28
    Business Started:
    1/1/1996
    Business Management
    • Customer Service, Complaint Handler
    Contact Information

    Principal

    • Customer Service, Complaint Handler

    Customer Contact

    • Customer Service, Complaint Handler
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/09/2022

    Complaint Type:
    Product Issues
    Status:
    Unresolved
    I have been going to the same Dr. for my physicals for years. They wanter to do blood work as they have in the past. The lab at the office was down. The Dr. gave me a sheet and told me to go to Labcorp they have a contract with them and I will not be billed. Through my insurance and the years doing this I have never been billed for blood work. I received 2 bills (see attached) one labcorp which the Dr is having $ removed because of the contract they have. I receided a second bill from Trinity Health (samaritan hospital). One vial of blood taken and they are charging over $790 from Labcorp and Samaritan Hospital together thats is ridicolus. I never went to samaritan Hospital on the date of service they have, They did not have any of my contact information correct till I gave it to them. I think they have the wrong person. The Dr. never received any results for me from them. I never went there ever. I have called over 6 time to get this straightened out the only thing they did was change address, phone #, email etc. They keep saying a supervisor will call me back. No one has ever called me back. I am now getting collection notices and they are still not calling me back. I never went to Samaritan hospital and Labcorp did not have the right to include them in any of my blood work. They need to cancel out invoice that I owe them $230.46 My Dr's office will have the Labcorp invoice $ 202.97 cancelled.These charges to me is after insurance so much more was charged for one vial of blood. Thank you very much.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Jessica K

    1 star

    02/24/2024

    Terrible ER department. I myself have waited in the waiting room for over an hour to be seen. Today my fiance needed to be seen. They had him lying on the disgusting triage floor in pain for almost an hour. I finally had to go find a nurse who was rude as hell and had no idea when my fiance would be seen. The Healthcare system is so transactional it's disgusting!

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