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          Celerant Technology, Corp. has 1 locations, listed below.

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            Business ProfileCelerant Technology, Corp.

            Point of Sale Systems
            BBB accredited business

            Contact Information

            4830 Arthur Kill Rd

            Staten Island, NY 10309-2634

            Visit Website
            (718) 351-2000

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            Customer Reviews

            5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/16/2023

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Celerant Technology, Corp., provides point of sale systems.

            Products & Services

            Cumulus Retail, Stratus Enterprise

            Business Details

            Location of This Business
            4830 Arthur Kill Rd, Staten Island, NY 10309-2634
            BBB File Opened:
            11/27/2007
            Years in Business:
            24
            Business Started:
            10/13/1999
            Business Incorporated:
            10/13/1999
            Accredited Since:
            10/16/2023
            Type of Entity:
            Corporation
            Business Management
            • Ms. Michelle Salerno, Director of Marketing
            Contact Information

            Principal

            • Ms. Michelle Salerno, Director of Marketing

            Customer Contact

            • Ms. Michelle Salerno, Director of Marketing
            Additional Contact Information

            Fax Numbers

            • (877) 838-5784
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/05/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Resolved
            We started using celerant in hopes that they would be a more professional option however we were very wrong. From the start the website start date was pushed back taking over 3 months just to get a website up and plenty of problems with the site happened right after. I am a disabled veteran and the site has done nothing for my business but cost upwards of $300 a month without a single sale. I am no longer able to afford the site on just my disability so I had contacted 3 people to close my account after which they continued to charge my bank after being informed not to. I now am unable to pay my car payment and they continue to try and charge my account using different routing numbers so my bank cannot block the payments. This has caused numerous returned item fees with my bank which I am also unable to pay. I have sent numerous emails and tried contacting them multiple times and they have yet to respond.
            Read More
            Read 7 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            08/22/2023

            Celerant is a key technology partner for our multiple-location business - handling point of sale, payment processing, back office, crm management, web/mobile development, and digital marketing services. We use their software to service thousands of customers each month and have found them to provide quality, reliable solutions that keep our businesses running efficiently.
            Read 1 More Customer Review

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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