Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:07/01/2025

  Type:Service or Repair Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hi I was at mechanic i was having issues with my own car he said I have a car for sale he said I just put a rebuilt engine in car looked clean so I bought it for 2650 so went to get it registered so I went there to pick up car with plates and I notice there was a cracked windshield he told me it was there when I looked at him that was a lie so I took car home I had 10 days to get it inspected the next day the check engine light came on so it wont pass inspection so I bought car back and he had it for 3 days he kept saying they kept bringing the wrong part so he had car for 3 days I had **** ************ and had to do other errands I had to take cab so he was finally done went to pick up car he had nerve to charge me for the labor 200 how dare him I had no other choice I needed car and I gave him 5 other things was wrong with car he didn't even do them and then now check engine light came back on I called him and told me to bring it back and now car dont start 2 days I had to jump the car and he told me he put in a new battery no again have no car cause now I jumped it again and now its totally dead he supposed to have someone come from hes shop to look at it and then he just called me and said hes busy trying to get somewhere there this is so not right I need a car obviously before he sold **** car he never even went over it I no it is buy as is I understand but how you gonna do anything when car everyday problem and this is only the next day with check engine and I bought the 2006 ****** camry June 12th and everyday problem and then to charge me for the labor he also charged me 20 for gas I never authorize him to put gas in car he said was in emp** I no it wasn't when I dropped it off so the 2 weeks have car been more in hes shop I want my money back cause obviously this car is a problem eve**time I get in car and im a senior 68 yrs old I have alot of **** appointment that I need to go to I had to take cabs for 3 days the only way to resolve this is money back **

  Customer Answer

  Date: 07/30/2025

  At this time, I have been contacted directly by R & *********************;regarding complaint ID ********, however my complaint has NOT been resolved because:

  Yes ** for responding back to me the last incident was last week I mentioned to you every other day my car wouldn't start I had to jump it so I bought it back and the check engine light came back on when I told him bout that he told me dont worry bout the light it already passed inspection how is that even a answer if the check engine light on obviously a problem no he had my car for another 4 days was so inconvenient I had to take cab for 4 days just to get around and he said was the ignition the key wasn't shutting all the way so it was draining the battery like if car was on and then the bottom of car was rattling so bad it was like that when I bought it and all he kept saying just bring back ill handle it and that's where he wanted to charge me for the bushings he replaced for the labor of putting it in and he even told me when I dropped it off for the 3rd time he even told me you called better business on me so hes well aware of all this trying to play dumb nothing but bad experience since I purchased this car I think you have from the first email I sent you to get this claim in at first if you need more from me regarding from the beginning just let me no 

  **

  Regards 

  ***** *****

   

   

   

   

   

  In order for the BBB to appropriately process your response, you MUST answer the question above.

  Sincerely,

  ***** *****