Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Tire Dealers

Steve Shannon Tire & Auto Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tire Dealers.

Reviews

This profile includes reviews for Steve Shannon Tire & Auto Center's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Steve Shannon Tire & Auto Center has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Ray T

      Date: 06/21/2025

      Very dissatisfied. With Watertown ny location. Purchased pair of high end tires.. up instillation vehicle was damaged. Service manager refused to addmit technician cause damage. Will never return to business. 

    • Gary G

      Date: 01/24/2024

      I went to Steve Shannon Tire and Auto Center on Groton Ave in Cortland to have some tires changed. WORST EXPERIENCE I EVER HAD at a tire and auto repair facility!!!! A skinny young trainee kid with little to no experience, and no mechanic at the facility at the time to supervise him, stripped four lug bolts and scratched the heck out of the wheels. Due to the stripped lug bolts the car was not driveable until it could be repaired by a mechanic the following day; and the tire center left me stranded to find my own way home, 45 minutes away! The assistant manager, who was also in training, was one of the rudest, most unprofessional individuals I've ever encountered; and the manager, Larry, was not much better. At one point when discussing the damage to my car with the manager he told me he could not deal with it and turned to walk away. Isn’t the MANAGER supposed to deal with it? The only person there who was nice and seemed to know what he was doing was Justin, a mechanic who apologized to me and told me about the kid trainee; and that the whole situation would not have happened if he had been there. After getting my car back I called the headquarters office in Pennsylvania and spoke to one of the owners, Herb Shannon, who seemed very apathetic about the whole matter!!!! Bottom line: DO NOT TAKE YOUR CAR TO STEVE SHANNON TIRE!!!! IF YOU DO, YOU WILL BE ASKING FOR TROUBLE!!!!! I wouldn't even give them a one star rating but I had to give them at least one to leave this post!

    • Gary G

      Date: 01/19/2024

      I went to Steve Shannon Tire and Auto Center on Groton Ave. in Cortland to have some tires changed. WORST EXPERIENCE I EVER HAD at a tire and auto repair facility!!!! A skinny young trainee kid with little to no experience and no mechanic at the facility at the time to supervise him, stripped four lug bolts and scratched the heck out of the wheels. Due to the stripped lug bolts the car was not driveable until it could be repaired by a mechanic the following day; and the tire center left me stranded to find my own way home, 45 minutes away! A simple tire change that was suppose to take an hour an a half could not be accomplished in three hours, and I had to go back the following day to pick up the car after repairing problems they caused were completed. I called the headquarters office in Pennsylvania and spoke to one of the owners, Herb Shannon, who seemed very apathetic about the whole matter! I had to leave one star to leave this post. However, they did not even deserve one!!!!

    Steve Shannon Tire & Auto Center is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.