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Business Profile

Newspaper

The Daily Gazette

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 4 Customer Reviews

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Review Details

  • Nancy G

    Date: 05/22/2024

    Not sure I should give this paper a star. I stopped delivery on 12/20 as a vacation hold. The paper was suppose to start again on 4/3. After several attempts I have tried to get my paper delivered. After two weeks of trying to get my paper I canceled it. Since that time I have called three times as each time I called they said they canceled it and they did not. Last week I called and the women reassured me the paper would be canceled. I have requested a refund, and still have not seen it. I have been a customer of the Gazette for over 20 years and have never encountered such issues.

  • Cindy B

    Date: 02/17/2024

    3rd day in one week, had to call to deliver

  • Daniel B

    Date: 08/30/2023

    Frequently missed deliveries.
    Customer service is subpar.
    Tried to cancel and get refund.
    Major hassle. Still waiting.

  • Cathy S

    Date: 11/04/2022

    I have notified the office that I'm skipped a paper at least once a week. I am promised a re-delivery every time but have never received one. Mind you, I've paid a year in advance + tip. Not only have I called the office but have also called the re-delivery manager and the carrier; never receiving a call back. This is a terrible way to run a newspaper or any business! Nothing is ever done about this and I'm ready to cancel! This has been going on for too long! I've been a subscriber for approximately 50 years and have had these problems on and off for over 5 years I've even asked to be put on the daily re-delievery list to be sure I get one but to no avail. I am pretty much home bound and can't get out to buy one or I would. I'm told that my acct. is credited when I miss receiving a paper but I have no way of finding out. I just want a paper!.

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