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Business Profile

Used Car Dealers

West Herr Ford of Rochester
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(585) 431-1251Email BusinessWrite a Review

About

Overview

West Herr Ford of Rochester

4545 W Ridge Rd

Rochester, NY 14626-3541

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See Hours
Operating Hours
9:00 AM - 7:00 PM
9:00 AM - 7:00 PM
9:00 AM - 6:00 PM
9:00 AM - 7:00 PM
9:00 AM - 6:00 PM
9:00 AM - 5:00 PM
Closed
See Additional Hours

BBB Accreditation & Rating

West Herr Ford of Rochester is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

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About This Business

West Herr Ford of Rochester provides new and used Ford vehicles, including SUVs, trucks, hybrids, and commercial models. The company assists clients with vehicle sales, financing options, and service maintenance.

BBB Accredited Since: 4/16/2015

Years in Business: 16

Products and Services

Auto Glass, Auto Service, Battery Service, Brake Service, Car Sales, Collision Repair, Commercial Vehicles, Electric Vehicles, Financing Services, Ford Vehicles, General Maintenance, Hybrid Vehicles, Mobile Service, Oil Change, Parts Sales, SUV Sales, Tire Sales, Trade-In Services, Truck Sales, Van Sales

Business Details

Local BBB:
BBB of Upstate New York
BBB File Opened:
4/16/2015
Business Started:
1/1/2010
Business Started Locally:
1/1/2010
Business Management:
Mr. Scott Bieler, President/CEO
Mr. Rich Wilkinson, General Manager

Additional Contact Information

Principal Contacts
Mr. Scott Bieler, President/CEO
Additional Phone Numbers
Other Phone: (585) 352-1200
Other Phone: (585) 349-3673
Additional Email Addresses
Primary: Email this Business
Additional Websites
quicklane.com/en-us/oil-c...
westherr.com/dealers/west...
westherr.com/dealers/west...
Social Media

Additional Operating Hours

Sales
9:00 AM - 7:00 PM
9:00 AM - 7:00 PM
9:00 AM - 6:00 PM
9:00 AM - 7:00 PM
9:00 AM - 6:00 PM
9:00 AM - 5:00 PM
Closed
Service
7:00 AM - 6:00 PM
7:00 AM - 8:00 PM
7:00 AM - 6:00 PM
7:00 AM - 8:00 PM
7:00 AM - 6:00 PM
7:30 AM - 5:00 PM
Closed

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Other Resources
NYS Department of Motor Vehicles
6 Empire State Plaza
Albany NY 12228
http://www.nydmv.state.ny.us/facLookup/default.html
NYS DMV - Albany (518)
224 South Pearl St
Albany NY 12228
Phone Number: (800) 225-5368
https://dmv.ny.gov/
Business Categories
Used Car Dealers, Auto Repairs, New Car Dealers

Latest Reviews

  • Jonathan h

    "Great business to work with. I bought a 2016 sedan and a 2015 SUV from there at two seperate instances." ... Read full review

  • RE T

    "This business worked on our truck for a recall issue in April.Following this “repair” our truck alarm repeatedly goes off, we have messages saying the hood is open and the door is ajar." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.