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Business Profile

Tree Services

Anthony Johnson's Tree Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/08/2023

    Type:Order Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A request for Tree Removal Services at my residence, *** ******** *** ********** ** *****. I paid Anthony Johnson via cash app $1200 to remove trees in my yard. Anthony was paid but did not complete the job. He stopped one late afternoon with his father and brother-in-law, they cut most of the branches off one tree and said he would be back to finish the job. I have called, texted and approached Anthony on several occasions. His response was I will be there either tomorrow or next week. To date, he has not returned to complete the job. As far as I know, Johnson's Tree Services aka Johnson Lawn Care Service does not advertise besides passing out business cards. I am uploading screenshots of the cashapp transactions sending the funds to Anthony and requesting a refund from Anthony; and text messages - last text response was 10/20/2023 - I had approached him in a parking lot at a local pizza stop. No further contact. Thank you for your assistance in this matter. Sheona

    Business Response

    Date: 01/03/2024

    BBB spoke to Anthony at the business and the following was relayed:

    I will call the customer to discuss.

Anthony Johnson's Tree Services is NOT a BBB Accredited Business.

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