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Find a Location

Quality Remodeling & Construction has 1 locations, listed below.

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    Business ProfileforQuality Remodeling & Construction

    Remodeling

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Remodeling Contractor, Kitchen & Bath Remodel, Basement Remodel, Windows & Doors, Home Additions, Deck Builder, Home Inspector

    Residential & Commercial

    Business Details

    Location of This Business
    Rochester, NY 14609-1052
    BBB File Opened:
    4/26/2021
    Years in Business:
    42
    Business Started:
    1/1/1982
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Jack Toomey
    • Mr. Michael Toomey, Owner
    Contact Information

    Principal

    • Mr. Michael Toomey, Owner

    Customer Contact

    • Mr. Jack Toomey
    • Mr. Michael Toomey, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/14/2022

    Complaint Type:
    Order Issues
    Status:
    Unresolved
    I hired Mike T***** of Quality remodeling and construction on March 6, 2022, at the price $22,686.94 for the addition and $2242.76 for a carport at ** ******** **** ********* *** *****. and I down-paid $8,450. He misconducted in so many situations. 1. He proceeded with the job without getting a building permit and pour the concrete into the foundation against the code, even though I did not agree with it. 2. He measured wrong the footer drifting more than 2 inches from the wall and he accepted his mistake blaming the mason he sub-contracted. Finally, he removed the part of the footers and told me to do the right thing. 3. He accepted his mistake and accused Covid-19 that did not affect his mistake. 4. He discriminated against me telling me 'you people", which I stored on my smartphone. 5. He steadily asked me for more money to resume the work even though the work itself could not be resumed. 6. When I applied for the foundation inspection, he did not show up on purpose and the City of Rochester inspector did not pass it. 7. I asked him to cancel this project many times, and he did not. 8. Further he asked for more money and even split the elevated cost. 9. He ripped off the siding and left it uncovered, so I did the exposed portion with ***** by myself. 10. I strongly ask him to refund the money, because he should not have started without a building permit.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Edward W

    1 star

    07/05/2023

    Mike Toomey knows his way around the system. Guy is a thief. Got me for $16,800.00. Not much I can do about it. He's loaded with judgements. As others said about him, you'll never get your money back. This guy has a license to steal. Based on our laws he's untouchable once you hand him any deposits. Do yourself a favor and avoid this guy. The little bit of work he did was subpar. He will keep asking for money and never order materials. He will get a dumpster immediately but its all a game. BEWARE!!!!!

    Local BBB

    BBB of Upstate New York

    BBB Reports On

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