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Find a Location

Buckingham Properties has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Buckingham Properties

      259 Alexander Street Rochester, NY 14607

    • Buckingham Properties

      1100 University Ave. Rochester, NY 14607

    Business ProfileforBuckingham Properties

    Real Estate Development
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Buckingham Properties has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Buckingham Properties

        259 Alexander Street Rochester, NY 14607

      • Buckingham Properties

        1100 University Ave. Rochester, NY 14607

      Location of This Business
      259 Alexander Street, Rochester, NY 14607
      BBB File Opened:
      8/24/1993
      Years in Business:
      53
      Business Started:
      1/1/1971
      Alternate Business Name
      • Alexander Realty
      • Alexander Properties of Rochester
      Business Management
      • Mr. Larry Glazer, Partner
      • Mr. Harold Samloff, Partner
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/06/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      On 9/6/2023 I parked in a parking spot located at *** ********* ******* ********* *** in the parking lot designated for ******* ********** ******, where I had an appointment for a family member. When I returned, approximately one hour later, my car had been towed. There was what appeared to be a partially removed handicap symbol on the pavement, but no posted sign. There are other spots in the lot which HAVE a posted handicap parking sign, and again, there was NO posted handicap sign where I parked. The only sign in the area in which I parked designated the lot for ******* ********** ******* The doctors office apologized and said they don't consider it a handicapped spot, but that I would need to contact Buckingham Properties, which I did immediately. I explained that there was no posted sign, and that the spot in question did not meet ADA requirements for posting of a handicap-accessible parking spot, specifically: "Parking space identification sign with the international symbol of accessibility complying with 703.7.2.1 mounted 60 inches minimum above the ground surface measured to the bottom of the sign." (ADA.gov) When I contacted Buckingham, "Lauren" said she would talk to the "garage" and see what could be done. I was later told that the Property Manager approved the towing and that the tow operator would explain why I was towed. His explanation was "I tow 100 cars from there every week" meaning NO explanation. If Buckingham intends for the spot to be restricted, it is non-compliant and my vehicle should not have been towed. Most importantly, Buckingham Properties parking at this location is against ADA code and should be investigated.
      Read More

      Customer Reviews

      1 Customer Reviews

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      Most Recent Customer Review

      Patricia M

      1 star

      09/27/2023

      BP manages the apartment where i live. After 17.5 mo (Jan 16,2022-May 24,2023) of not having a working elevator, i let them know (Nov. 2022) d/t continued spine deterioration that i needed handicap access buttons to common areas and parking garage. i was told it would be an 'undue financial burden for this property'. After many further attempts, contacting many different staff, providing an estimate and contract they need to sign if i can continue with installation, there has been no progress. Last contact in Aug, told they would review it one last time. This is in violation of FAir housing Act, as they cannot prohibit me from the work. This co. is seen as great community leaders, but not so much on the personal level. Any suggestions? i have completed all state and federal complaints and am working with a local DOJ attn'y. i have seen in the past that your co. has helped with negotiations when customers, etc have not had any response and was hoping.... thanks for your time and assistance.

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