Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Kimiya Services, Inc has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileKimiya Services, Inc

            Moving Assistance

            Contact Information

            *

            Rochester, NY 14613

            Visit Website
            Email this Business
            (585) 629-6030

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Moving Assistance

            Moving Services

            Lawn Maintenance

            Business Details

            Location of This Business
            *, Rochester, NY 14613
            Email this Business
            BBB File Opened:
            6/10/2019
            Years in Business:
            6
            Business Started:
            3/1/2018
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Mr. Dwight Jones, President
            Contact Information

            Principal

            • Mr. Dwight Jones, President

            Customer Contact

            • Mr. Dwight Jones, President
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/10/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I Hired Them To Move My Things From My House To A Storage Unit.. Everything Was Packed And Moved To Where The They Can Move It Out.. They Were Late, When They Arrived It A Driver And A Little Boy That Had To Be Like 11 Years Old To Move A 3 Bedroom House.. It Took Them About 3 Hours To Fill Up The Storage Unit.. When It Was Time To Have Them Move My Things From The Storage Unit To My New House I Tried To Open The Storage Unit And There Were Things Just Tossed In The Unit To Where I Couldn't Even Open The Door... Shortly After They Started To Unload The Storage Unit I Got A Message From Dwight About An Issue With My Printer. He Said "It Just Started Leaking" But There Was Ink On To Of The Printer Like It Was Dropped (Because Its A Cartridge Free Printer And Needs A Siringe To Fill It With Ink) Upon Getting The Things Into My Home I Started To Notice Furniture Was Loose And A Few Things Were Broken. My Dresser Is Literally Falling Apart (The Top And Legs Are Seperated From The Rest Of The Unit) The Back Off Of One Of My Storage Cabinets Was Ripped Off. My Bench Legs Basically Fell Off.. One Of My Subwoofers To A Surround Sound System Is Blown I'm Missing A Glass To A Console Table. I'm Mising The Middle Glass Holders For My Dining Room Table And I'm Missing A TV With The Wall Mount.. On Top Of The Printer That Was Damaged While Unloading The Storage Unit.. When I Reached Out To Dwight About The Damages He Asked For Pictures Of The Damages (Which I Sent) Tgen Later He Said That Because My Service Was Discounted That All He Could Offer Was A Sincere Apology On Top Of That.. When I Asked Where Did We Sign A Contract Stating That I Forfit Any Right To Reimbursement Or Compensation For Damages Caused During The Move He Stopped Responding.. There Was No Offer Of Anything To Rectify The Situation Or Anything. Just An I'm Sorry But You Dead On The Cost Of Your Stuff
            Read More
            Read 4 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Christine L.

            09/06/2023

            These are the most unprofessional people I have come across in a long time. The one mover reeked of marijuana so bad I could have gotten high off his stench. They were slow moving, talking to my neighbor about the cool cars in his garage, playing with my dog, packed the truck the wrong way and took an additional hour and a 1/2 to re-pack and re-organize. And yes they did charge me for that time. Upon my arrive to my new home I found 5 of the 15 moving blankets were still folded and not used while all and I mean all of my furniture was scratched, dented or had the paint of other items rubbed off on it. The truck was packed so poorly that the moving company at my new location commented on how bad it was. I was offered an hour refund and was told that was a courtesy. Ha-ha!!! Don't do me any favors, please. I asked about my damaged furniture and he basically blamed me for not having enough moving supplies for them. I had a small 16' truck with not a ton of furniture and remember, had 15 moving blankets that weren't all used. I never did get my refund!!! They really should not consider themselves "professional" because they are not even close. I would not have even given them 1 star if that was an option. Stay away from this moving company!!!

            Local BBB

            BBB of Upstate New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.