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Business Profile

Marijuana Sales and Services

Hightops Marijuana Deliveries

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marijuana Sales and Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/05/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business is a scam. Bought 56 dollars worth of weed online and then got a message from an email they did not list, texts from a phone number they did not list, saying I had to give 300 dollars as a “refundable deposit” in order to get this weed delivered. I requested my 56 dollars back but that’s ******* absurd like I can’t even call the number they’re texting me from they don’t pick up. Why the**** would I give them 300 dollars when it’s not listed on their website to do that? And I already gave them 56. Get this website shut down please.

  • Initial Complaint

    Date:01/03/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is a scam. this place advertises as a delivery recreational marijuana dispensary. When you call, they don't answer, but then text you. If you place an order via text, they ask that you pay through *****, ******, etc. and then send a screenshot. Then their delivery department contacts you and says for a recreational delivery, you need to send them an additional "$200 insurance deposit" which will be refunded upon delivery. Since they did not disclose this prior to order, I said no, please cancel my order. then then said 'please, just one more step.' I said no, please cancel my order and refund me. they then stopped responding.

Hightops Marijuana Deliveries is NOT a BBB Accredited Business.

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