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Find a Location

Elite Auto Mall Inc. has 1 locations, listed below.

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    Business ProfileforElite Auto Mall Inc.

    Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/15/2019

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Elite Auto Mall Inc. is a used car dealership.

    Business Details

    Location of This Business
    6074 Metropolitan Ave, Ridgewood, NY 11385-2646
    BBB File Opened:
    10/25/2019
    Years in Business:
    9
    Business Started:
    10/7/2014
    Business Incorporated:
    10/7/2014
    Accredited Since:
    11/15/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mrs. Claudia Suarez, General Manager
    • Mr. Gustavo Suarez, Owner
    Contact Information

    Principal

    • Mr. Gustavo Suarez, Owner

    Customer Contact

    • Mrs. Claudia Suarez, General Manager

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/02/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On April 28,2022 I walked into elite auto mall just looking at cars not really ready to buy one yet and I met one of the workers there who showed me this 2015 Jeep Grand Cherokee fully modified and well taken care of. I dont really know about cars so I said to myself this car is perfect for my first car and for the price tag isnt not bag so I asked just for an estimate on the car just to come to find out they applied me for a loan made me sign documents to put me down for the car to hold my spot but Im order to get the car I had to put down a deposit and without fully knowing the miles of the car I put down ***** dollars just to secure my spot for the car and when I told **** the financial person I changed my mind about the car and I havent signed any contracts or anything he tried to make me feel bad for not wanting the car when it was a few miles away from needing a tune up soon and I dont have the money to buy a car, pay insurance and pay to fix it right away and since I told them I didnt want the car anymore they have been making excuses instead of giving me back the ***** fully saying the owner is on vacation and I have to wait until he comes back to get my money since hes the only person who can give back money and checks when I payed in cash fully but I have yet to receive my money back
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

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