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          IBS Septic & Drain Svc., Inc. has 1 locations, listed below.

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            Business ProfileIBS Septic & Drain Svc., Inc.

            Septic Tank Contractors

            Contact Information

            2 Lower Warren St.

            Queensbury, NY 12804

            Visit Website
            (518) 798-8194

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            2 Lower Warren St., Queensbury, NY 12804
            BBB File Opened:
            8/22/2000
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            05/20/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            I spent approximately $3,000 in November of 2021 working with IBS Septic, Queensbury NY to repair a sewer that was freezing every winter and backing up the first floor bathroom. They assured me re-pitching the pipe as it left the garage out in the driveway would fix the problem. Once they finished the work, the sewer backed up in January again. The townhome is used only part time and not a primary residence. Now they tell me it is the condensation pump from the furnace and there is not anything they can do. In addition, after sending them final payment, they were supposed to re-surface the repaired area on Friday 5/20. I called them to confirm the morning of 5/20 and again they said it would be delayed. I would like a partial refund of the $3,000 as they did not resolve my sewer freezing problem. I also need the black top repaired asap.
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            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            David C

            05/04/2023

            Called due to septic problems. They suggested use of a camera to see inside system and pump out tank. The tech with camera shows up opens septic and says nothing he can do till pumped. He leaves after 5 minutes. The pump truck shows up after. Pumps out my tank then gives me bill for both calls. $260 for camera tech who did nothing but take a ride. I regret paying the camera call. This company’s plan for my problem was totally backwards. They have no plans to make it right
            Read 1 More Customer Review

            Local BBB

            BBB of Upstate New York

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