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Business Profile

Consignment Clothes

Simplicity

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consignment Clothes.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/13/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have an used gift certificate/card to this store and I went to use it and see the store has now closed. From what I have seen in the papers, customers were not notified and I would like my gift card refunded of $100 which was never used.

  • Initial Complaint

    Date:06/26/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've been a consignor of Simplicity Consignment Shop on Rt 376 in REMOVEDfor years. Over these years I have had some issues getting payments from, REMOVED/owner, for items that I consigned that were sold. My consignor number is/was #REMOVED. After follow-REMOVEDwith her I did get my money. However, I just found out that the shop is permanently closed. I was never notified of the closing and have a payout balance of $191.84 for items that were sold. How can I recover my money? On a side note, REMOVEDhasn't been forthcoming of her actions or items that I consigned in the shop. I consigned a pair of vintage REMOVEDshoes along with numerous vintage clothing items that I never saw in the shop and pretty sure that she sold them online for a lot of money, none of which I ever was paid. Obviously, it's my word against hers. (She's made a lot of money off my items over the years).

    Customer Answer

    Date: 07/20/2023

    Better Business Bureau:

    At this time, I have not been contacted by Simplicity regarding complaint ID REMOVED.

    Sincerely,

    REMOVED

Simplicity is NOT a BBB Accredited Business.

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