Reviews

Review Details

• Review fromCJ P

  Date: 05/12/2023

  1 star
  I'm sorry to have to post this negative experience with Dazco Heating and Air Conditioning. It's unacceptable that the installation of our central AC system was in disarray, and that they failed to obtain the necessary permits, resulting in a stop work order from the town. Even worse, Dazco took zero responsibility and blamed your neighbors for reporting the work. Left the violation cost on us.To make matters worse, the cuts in the floors and ceiling were messy, and in the first month of using the system, no cold air was circulating. When we contacted them, Dazco added freon, but the same issue occurred a couple of weeks later, and they refused to come back. Their unprofessional behavior on the phone, where they accused me of yelling and using impolite language, was unacceptable. You were left with no choice but to ask them politely not to bother and to handle the issue on your own.To add insult to injury, when we called another contractor, they found that there was not enough freon to begin with, which was causing the lack of cold air. When Dazco arrived the next day, they claimed that there was nothing wrong. Despite being asked not to return, they failed to understand that their services were no longer required, and no further assistance was needed.It turns out that there was a freon leak, and Dazco had used the wrong piping for the freon. This demonstrates their lack of knowledge and expertise, which could have caused significant damage to your system and put our family's safety at risk.Overall, it's clear that Dazco Heating and Air Conditioning is not a reliable or professional company, and I would not recommend their services to anyone.