Reviews

Review Details

• Review fromPrabhat

  Date: 07/25/2024

  1 star
  Pathetic Product and Service. I purchased the PgMP training and certification package from them on the 23rd of July 2024. On 24th of July 2024, I was required to login and activate my account. When i did it, the main training video was blank and did not play. when i went back to them, they asked me to raise a ticket. This itself was a show stopper for me. i told them that i paid $1200 to take a course and not to raise a ticket. Very soon i realized that this is not a company to be dealing with and hence asked for a full refund. They kept stalling me, including informing me that i need to raise a ticket for cancellation too, which i did. for the next 24 hours they did not respond to my innumerable cancellation requests. They then come back and tell me that i have ""completed" 37% of the course and hence the money cannot be refunded. I took legal guidance and also copied them on correspondence with my lawyer. then they come back and tell that they will refund only 65% of the fee and deduct 35% for operational reasons. I put my foot down and told them that i want a full refund. I have also lodged an ethics complaint with the ***************************** for what they are - absolutely unethical!! I have also disputed the expenses with my credit card and have listed them as "fraud". Do not touch this company with a barge pole. the company seems to be located in the ** with offices in ** and a back office in *********, *****. the back office consists of fraudulent names and contact numbers. it looks like they use some VOIP service. I wish that the US federal government blacklists such entities from doing business. if there were negative ratings i would definitely give them that.

• Review fromPi O

  Date: 02/16/2024

  1 star
  They are the worst company, they made a mistake and when I called them out on it one of their employees started harassing me. When I reported the issue nothing was done, I then received another email from someone else in the company and the Cc'd the person that was harassing me. This company is extremely unprofessional. I would not recommend this company to anyone

• Review fromJennifer S

  Date: 11/15/2023

  1 star
  I've been trying for nearly 2 weeks to receive a refund from this company. I've sent multiple emails to no avail. This company tells you one thing and does something else. I don't trust this company and therefore asked for my money back. It took days to get a receipt. The original receipt sent had no information on it regarding the services I purchased which seemed suspect. When I signed up I was told I'd have my login information within a few hours and that wasn't the case. One email said my access would be fo 90 days after I was told it would be for 180 days. Then miraculously I received an email saying I'll have access for 180 days. This company doesnt seem trustworthy. Each time I've requested a refund, I get some random response saying I need to tell them what time can they call me to discuss. I've already put in writing many times I want a full refund. There's nothing to discuss. After the 8th request to get a refund I'm some the relevant department denied my request. What is a relevant department and that's not acceptable. I haven't used this supposed service so again I demand a refund. This company looks like they scam people.

• Review fromAdenike P

  Date: 11/14/2023

  1 star
  This guy's are 100 scams! I was lured with the promise of helping me with resume building and job placement before enrollment into 2 courses with them on a day. I intentionally wanted to register for scrum master but, *********************** told me to equally register for PMP, which I told I don't have finally capability at the time but he introduced me to Affirm fir PMP and ****** for Scrum MASTER. It was after I started with them that he became unreachable. I was scheduled to do the scrum master for 3am to 11am fir 2 days which was not what I was expecting, after I completed scrum, they refused to fulfillthe promise made. I called and send message to cancel and be refunded for PMP courses. Fir 3 weeks I waited after promising me and got their mail today that they won't refund me and I have less than a year to forcefully do the course or for it the $1250 I paid for the **** I will advice anyone trying to use them to go with Udemy because, they are totally a scam!I need help to get my refund by all means.Thanks ****

• Review fromJoseph I

  Date: 08/24/2023

  1 star
  The Knowledge Academy is a fraudulent business entity that should be stopped!I had wanted to study for my AWS Certification and the biggest mistake of my life has been crossing paths with The Knowledge Academy.Shortly after I registered for a course, my circumstances changed as I got a new job and started my final semester of graduate school same day. As a result, I realized I could not meet up studying for my finals coupled with trainings at work I was to complete on a deadline, I decided to suspend my registration with the Knowledge Academy.I sent emails and raised multiple tickets to ask that my subscription be canceled but to my utmost shock, I was told that my request to have my subscription canceled was denied. Like seriously?I decided I wasnt continuing with this and so Im here to request a cancellation and to ask that the Academy be shutdown - forcing clients to pay for something they dont need.I find this very preposterous.

• Review fromKelvin M

  Date: 06/08/2023

  1 star
  Initially, I was interested in the ****************** and Practicioner Certifications after speaking with ************************** Relationship Manager at The Knowledge Academy but after speaking with and exchanging emails with *********************, Program Advisor to learn all of the details in regard to financing I did not have a good experience and decided to cancel immediately. Specifically, ******** asked me for the last four of my SSN which I was not comfortable in providing. I am now waiting for The Knowledge Academy to confirm cancellation. Regards, ******