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Business Profile

Television Program Producers

Paramount

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Television Program Producers.

Complaints

This profile includes complaints for Paramount's headquarters and its corporate-owned locations. To view all corporate locations, see

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Paramount has 3 locations, listed below.

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    Customer Complaints Summary

    • 17 total complaints in the last 3 years.
    • 8 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/30/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Every Christmas time, I look forward to watching ******* the Red-nosed Reindeer. I have ************* Imagine my shock and dismay when the channel directory says it is on CBS and when I turn to that local channel it is not on and I receive an error message. I pay for Hulu Live so I am supposed to receive ALL live events! I have spoken with Hulu and they stated that this is a partnership issue and said CBS was to blame for me not being able to watch ******* for 2 years in a row!!

      Customer Answer

      Date: 02/25/2023

      Better Business Bureau:

      At this time, I have not been contacted by Paramount regarding complaint ID ********.

      Sincerely,

      *****************************

    • Initial Complaint

      Date:12/26/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The Loud House isn't rerun on the Nickelodeon Channel every day usually. It's just rerun on any other day instead, I miss how the channel is usually. And TeenNick is rerunning ***************** and America's Funniest Home Videos but not the other shows like Danger Force and That Girl Lay Lay. This Year's ******* isn't turning out the way it's supposed to be like this year or last year. Please let Viacom know that I want Nickelodeon and TeenNick to go back to the way it was originally. In fact, I enjoyed the new Nick ***** Snow Day that premiered on Nickelodeon.

    • Initial Complaint

      Date:09/06/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I originally subscribed to Bet+. I was having connection issues and found out that I could just attach the Bet+ subscription to my Amazon Prime account. Amazon billed and so did Bet+. For 3 - 4 months I have been billed by Amazon and BET+ for the same subscription. I tried contacting BET+ to request customer support and help with correcting billing. I received an email thanking me for being a customer. I went online and to the App to cancel the account, which it told me was canceled. I still got billed by ******. Im requesting service cancellation and refund by Viacom. I will continue the subscription and make payment with Amazon Prime. I mistakenly deleted the one (1) support contact reply email that I did receive.

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