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Find a Location

ZipJob LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • ZipJob LLC

      305 Broadway Fl 7 New York, NY 10007-1188

      BBB Accredited Business

    Business ProfileforZipJob LLC

    Resume Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    32 complaints closed in last 3 years

    14 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/20/2020

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    ZipJob LLC offers resume writing services.

    Business Details

    Location of This Business
    305 Broadway Fl 7, New York, NY 10007-1188
    BBB File Opened:
    12/8/2016
    Years in Business:
    7
    Business Started:
    5/4/2016
    Business Incorporated:
    5/4/2016
    Accredited Since:
    4/20/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jeff Mack, CTO and Co-Founder

    Industry Tip

    BBB Tip: Should you hire a professional resume writer?

    Customer Complaints

    32 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/03/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Clearly I should have visited this page before hiring this company. It's clearly a joke. Signed up for basic service and received a first draft of what was supposed to be a professionally written resume. My toddler could have compiled something better. First, they make you complete a detailed form with information on accomplishments, desires etc. It was obvious no one looked at that form before writing anything. The resume itself was filled with redundancy, poorly formatted, and used terms and phrases that would never be found in the industry. A resume was provided to them to start, and they couldn't even get the jobs correct-- they didn't put the correct jobs! Complete waste of time and money. The site says no refunds, but they did not provide what was paid for, so I will still dispute with credit card company. You're supposed to get what you paid for and this site is misleading consumers into believing they will get a specific service that is not provided. I still can't believe how many times the "writer" repeated the same information over and over. Anyone in my profession reading it would never hire me and the jargon used made it clear that the "writer" had no experience in this.
    Read More

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    ross p

    1 star

    04/10/2023

    Its been 30+ days after purchasing the platinum package, with a 3 day turn around time. I still do not have a resume I can submit.

    ZipJob LLC Response

    09/05/2023

    Thank you for your response, we see that a member of customer care has reached out to you and you are working toward a resolution. Please feel free to reach out to ********************************** if you need additional assistance.

    Local BBB

    BBB Serving Metropolitan New York

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