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Business Profile

Real Estate Development

Continental Finance Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate Development.

Complaints

Customer Complaints Summary

  • 8 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/02/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Continental finance company. This account has been charged off and paid in full for less. I requested a copy of my original contract and I have not received the original copy as I requested.

  • Initial Complaint

    Date:04/18/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The business continental finance corp.The reason being is that they had been charging me a maintenance fee for no reason every month, I called and asked what the maintenance was for and they couldnt give me a straight answer. The yearly fee is $150 (which I was okay with) but the monthly fee is ($15x12 months =$180) Yearly I was paying $330 just to have the card not including interest charges! They didnt want to help me or answer my questions so I told them I will no longer do any business with them!

  • Initial Complaint

    Date:10/10/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I reached out to this company because I was told to make a payment by a certain day and amount to avoid being 30 days late. I paid that amount and agent set the payment. They reported me 30 days late falsely. Spoke to corporate promised to correct and offered me a settlement. I accepted settlement and was told to pay ***** by October 10. I called and made payment today for ******. *************. They updated my credit saying this late payment was accurate and now reported me 30 days late for October. This is their error and I want both 30 days removed immediately. I've done everything I was told and was promised I wasn't 30days late and they would fix. I closed my bbb complaint only for them to lie.

    Customer Answer

    Date: 11/04/2024

    Better Business Bureau:

    At this time, I have not been contacted by Continental Finance Corporation regarding complaint ID ********.

    Sincerely,

    ******* ********-****

  • Initial Complaint

    Date:09/03/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I sent a check for $500 for payment of my Verve credit card, which is part of Continental Finance. My bank statement indicates the payment went through. However, ***** claims they weren't paid and even issued me a late fee. I have called them with no resolution to the problem.The check number is **** and was made from my ******** account. The date of the check was 8/14/2024.The check was stamped on Aug. 12 with the words "Deposit to Continental Finance ****

  • Initial Complaint

    Date:05/10/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am upset my credit was stolen and used and the company is not giving me my money back after being told on a recorded like that I would get my money back in 20 days a credit would be on my account and it's not I pay my credit call off every 2 weeks and I don't have a 1000 to wait on I have bills and groceries to buy I need my money back With Mastercard Zero Liability Protection you will not be held responsible for unauthorized charges on your Surge credit card. With zero fraud liability you are only responsible for purchases that you make, so you can shop with confidence and know that your card activity is fully protected.

    Customer Answer

    Date: 06/04/2024

    Better Business Bureau:

    At this time, I have not been contacted by Continental Finance Corporation regarding complaint ID ********.

    Sincerely,

    ***********************

  • Initial Complaint

    Date:08/18/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Verve violated the **** and **** by failing to place the account in **** status when I entered active-duty service, revoking my credit line, and providing negative information to a credit reporting company. After multiple attempts to get Verve to put my accounts in **** status, ***** charged off my account in December 31, 2022. In 2023, I filed a complaint with the **** within ******************************************** 2023 and hired an attorney to send a letter to Verve to get them to comply with the Federal/State statue. Verve then retroactively placed the accounts in **** status and issued a credit leaving a balance of $548.84. However, ***** refused to accept responsibility for their role in charging off my account, which harmed my credit report. *****'s response failed to acknowledge that under ****, a lender cannot revoke my loan or credit history, change my credit terms, or refuse to ***** me credit simply because I exercised my **** rights. A lender cannot provide damaging information to a credit reporting company simply because I exercised my **** rights. The **** and **** required Verve to reduce my interest rate so that I could repay my remaining debts without it negatively impacting my credit file. While I understand the importance of repaying debt, I did not feel obligated to pay accounts where the lender refused to comply with **** (capping the interest rate and relaying the new balance due). Verve only agreed to retroactively limit the interest rate and refund me checks after I hired an attorney to send a letter and filed an official **** complaint in 2023. I hereby demand that Verve allow me to pay the remaining balance of the Verve Credit Card which still has an outstanding balance of $548.84 after they applied the **** finance and interest credit in February 2023, and that the account be removed from my credit file. Pay for removals is not prohibited by the **** or ****. Failure to respond will result in a *** referral followed by Court Action.

Continental Finance Corporation is NOT a BBB Accredited Business.

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