We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Radio Stations

SiriusXM Radio

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Radio Stations.

Reviews

This profile includes reviews for SiriusXM Radio's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

SiriusXM Radio has 34 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.09

    Average of 578 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Lisa W

      Date: 07/31/2025

      Sirius Xm is ******** down my phone over *****. I am on social security. I have no funds till the first they lied and am said they took out the payment but couldnt. Thats ******** I have proof.

      SiriusXM Radio

      Date: 08/01/2025

      Thank you for your feedback. SiriusXM is committed to resolving any consumer issue or complaint. A member of our Corporate Solutions Team will follow up with you.

    • Kim H

      Date: 07/28/2025

      Was not notified of renewal date as promised. Was not advised of rate increase. Cancelled subscription and *** informed refunds not given

      SiriusXM Radio

      Date: 07/30/2025

      Thank you for your feedback. SiriusXM is committed to resolving any consumer issue or complaint. A member of our Corporate Solutions Team will follow up with you.

    • Beverly L

      Date: 07/21/2025

      SiriusXM has continued to raise prices ever since I started with them. I don't remember how much it was in the beginning, but when I cancelled today I learned I was paying $618.92!!!! My car Platinum for $98.23 EVERY 3 MONTHS! And my in home standalone Streaming Platinum - Family Discount $128.67 every year. Granted, I was the one who kept ignoring the routine price ************, I decided to cancel. First, you can't just do that on-line. You have to go through an agent who keeps giving sale pitch after sales pitch. I finally told **** this was NOT a negotiation and he proceeded with the cancellation of both subscriptions. But, at last I am free and clear of that financial drain.

      SiriusXM Radio

      Date: 07/22/2025

      Thank you for your feedback. SiriusXM is committed to resolving any consumer issue or complaint. A member of our Corporate Solutions Team will follow up with you.

    • Alan N

      Date: 07/15/2025

      "Every Time" I call into Sirius XM Radio, it's torture. This time, I leased a new car that had a Sirius XM "1 year" free trial included. Even the window sticker listed this 1-year time period. I called Sirius to cancel my subscription on the ******************************** so that I can take advantage of the free subscription by the manufacturer. 2 Sirius XM agents and also a supervisor said that I had to call the dealership because they only showed a 3-month trial in their system and that the car was used. You can't make this up! They %$&**

      SiriusXM Radio

      Date: 07/16/2025

      Thank you for your feedback. SiriusXM is committed to resolving any consumers issue or complaint.A member of our Corporate Solutions Team will be following up with you.

    • Niki G

      Date: 07/11/2025

      Just don't. They are a horrible company with products you can her elsewhere easily.

      SiriusXM Radio

      Date: 07/14/2025

      Thank you for your feedback. SiriusXM is committed to resolving any consumers issue or complaint. A member of our Corporate Solutions Team will be following up with you.

      SiriusXM Radio

      Date: 07/14/2025

      Thank you for your feedback. SiriusXM is committed to resolving any consumers issue or complaint.A member of our Corporate Solutions Team will be following up with you.

    • Riri S

      Date: 07/05/2025

      Spoke with Canadian customer service representative by the name of *******. I am a first time customer who needed payment confirmation via email. She said it would take up to 5 business days to receive which was unacceptable. She was obnoxious, was annoying, rude and blatantly refused to transfer me to another representative or supervisor during the call! She needs to go!

    • patty k

      Date: 07/01/2025

      Some things to know about sirius xm radio if you buy a car and take the promo deal: Starts at around $6/mo They do not have to notify you of promo ending They do not have to notify you a monthly charge (for example ********* always says an email reminder about your monthly auto charge) XM does NOT have to do that. And lets say you get a different card at your bank, XM makes deals with banks to just jump over to your new card with the charges and again they DO NOT have to notify you. Its in their fine print. I cannot believe the *** allows these borderline fraudulent practices. Ill admit my bad for not noticing this reoccurring charge on a vehicle I sold 2 yrs ago and called to cxl it when I sold but when I called to complain and try to get a refund they offered me to keep the same service for $6.32 when they had been charging me $31!!!! what on earth. not a fan, never again.

    • Rocky D T

      Date: 06/27/2025

      I tried to cancel my account three times and had no results. The only way to get out of it is to call for a dispute. The old XM was awesome; they merged. If you are looking for an app like XM, go to mytuner **************************, it's free and not too bad.

    • Stephanie J

      Date: 06/18/2025

      I received a letter for a free 3 month trial offer for Sirius radio for my vehicle I just purchased. Entered info on their site, which did not work and ended up chatting with an aggressive (in my opinion) sales person, 3 times this person sent (text) for an okay for a contract and saying just type yes to agree to the contract at $31 a month! I dont even know if Id enjoy service. I texted no, this is a scam! Im going to BBB, and bye, text thread disappeared right after their last text of Ill get an opportunity to sign up later. I called Sirius and was able to speak to a kind person and was able to confirm that I was not going to be charged later and there is not an account with my info that will be billed. Signal is supposed to be sent so I can try it out, but this just left me not wanting their service after this.

      SiriusXM Radio

      Date: 06/19/2025

      Thank you for your feedback. SiriusXM is committed to resolving any consumer issue or complaint. A member of our Corporate Solutions Team will follow up with you.

    • Stephanie S

      Date: 06/15/2025

      My father has been a loyal subscriber for 20 years. He looked through his records today.. There was a charge for over $300 a few months ago.. on top of $64/month (up from $48/month). WHAT?? He called to cancel. There was NO refund offered or prorating for this yearly fee he was charged that he NEVER consented to. This is absolutely disgusting and neither of us will ever pay for SXM again.

      SiriusXM Radio

      Date: 06/17/2025

      Thank you for your feedback. SiriusXM is committed to resolving any consumer issue or complaint. A member of our Corporate Solutions Team will follow up with you.

    SiriusXM Radio is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.