Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Book Publishers

Austin Macauley Publishers LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Book Publishers.

Reviews

Customer Review Ratings

2/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAntonio Evaristo M

    Date: 07/02/2024

    5 stars

    Antonio Evaristo M

    Date: 07/02/2024

    I have published six books with Austin Macauley: Is It Possible to Inspire Anyone? Is It Always Fun to Travel Abroad? Grit+Tenacity+Proactivism, ******-Merida-*******, 2nd edition,Are You Ready to Improve Your Habits?Can Love and Talents Survive Opposite, Political and Economic Environments? In my opinion, the common characteristics of all six books are the following:1. The front covers are pieces of art, able to attract readers attention at first sight.2. All of them were deeply reviewed on at least three occasions by me, and no publishing mistakes have been detected so far.3. The books were published before their promised final date.4. I actively participated in the revision of each of them more than once to make sure that my suggestions were fully applied, and that all my comments were deeply taken care of.5. So far, I have not received any complaints from my customers as far as the quality of the books are concerned. 6. Austin Macauley were fully compliant in delivering the books to me at the promised schedules.*********************************************

    Austin Macauley Publishers LLC

    Date: 07/03/2024

    Thank you so much for your kind words and taking the time to share your experience. We are delighted to hear that you enjoyed publishing with us and look forward to receiving your next manuscript.
  • Review fromCindy H

    Date: 06/21/2024

    1 star
    This company deals in complete dishonesty my first royalty check was ****** its a joke ..l bought a ton of books and so did my customers ..they let me out of the contract but l want money spent The ******* and my royalties ..they said l had 0 retail sales ..they dont list number of books on amazon or other sites on purpose ..l contacted amazon and filed a complaint with the New York ************************ ..these companies need to be help accountable ..***** towers come on its on our backs ..
  • Review fromMichael M

    Date: 03/20/2024

    1 star
    I sent my manuscript to these people two months ago. The ladies I spoke to were AWESOME, polite and courteous. After my six week wait ,I received a contract via e-mail from this company. After explaining much of my life's story to this company, the contract had a "contribution" part in the contract (# **) that said this company wants tens of thousands of dollars to publish my children's book. After explaining to these people that I was on SSDI and was poor!! This ignorant .rude man, that I called on the phone, spit out some big words that covers this company to allow them to charge poor people tens of thousands of dollars to publish my book. The "********" Dream is over for this country, when you cant even write a children's book and get it published. I hope their greed and ignorance makes them feel important. May your GOD have mercy for you, mine will not!!
  • Review fromLeon R

    Date: 11/29/2022

    1 star
    About six weeks after sending a clean manuscript to Austin Macauley, I received a copyedited proof that had parts missing and incorrect page numbers of chapters on the contents page. I corrected the problems and returned the proof 8/1/2022. I received an email saying that I would be sent another proof. On 10/31/2022 I was sent a reformated "print ready" file for approval that was not print ready. There were spaces on the pages with graphs. It just need some cutting and pasting of a few paragraphs but AM would not send me the Word file so that I could do that. Instead I was told that it would be assigned to their best editor. I was supposed to get a "progress report" a week ago but it did not arrive. Because of their ineptitude, I missed the holiday sales period. I wish I had read the comments on this page before signing a contract with AM.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.