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Business Profile

Professional Organization

The Worldwide Women’s Association

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Professional Organization.

Complaints

Customer Complaints Summary

  • 265 total complaints in the last 3 years.
  • 128 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/22/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 23, 2025, I applied to join the Worldwide Women's Association with a lifetime membership fee of $149USD, which I agreed to after a brief phone interview, and a representative informing me that I had been accepted. This charge was shown on my credit card statement as THEWOMENSASSOCIATIONWW. On July 9, 2025, I received a notification from my bank regarding an unusual transaction on my credit card in the amount of $616.17 from THEWOMENSASSOCIATIONWW. I did not authorize this payment and let my credit card company know that I did not recognize the transaction and so it did not go through. I have attempted to call their finance department at **************, which refers you to their support email and have emailed that support email 4x since the charge was attempted. They don't answer their phones and no one has responded to my inquiries. After reviewing information about them online, I discovered that I am not alone; many other victims have labeled this organization as a scam. The Worldwide Womens Organization and its practices are highly deceptive and I don't want to belong to anything of that nature. I will be calling my credit card company to change my credit card number as I am fearful they will try another charge again. I want my initial payment back and I want my membership closed. I do not want to be affiliated with anything like this. This scam must come to an end. Please be vigilant and avoid falling into a trap like I did.

    Business Response

    Date: 07/22/2025

    Hello *** ***** thank you for reaching out and were sorry to hear about your concern. Ive checked in our system and it looks like our support team already provided a resolution to your inquiry in regards to the Press Release billing. We have also gone ahead and cancelled your membership as per your request. The refund will post back to your account in 2-3 business days. If you need any further support feel free to respond to the ticket via email.

    Customer Answer

    Date: 07/25/2025

    Better Business Bureau:

    Although I have never heard anything from the support team providing a resolution to my inquiry regarding to the Press Release billing, I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ****** *****



     

  • Initial Complaint

    Date:07/21/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Since April 2025, I have been charged $39 per month by Global Womens Group for a membership I never knowingly signed up for or authorized. I have never received a clear explanation of what these charges are for nor given consent to be billed.I have contacted the organization four times via email requesting immediate cancellation and a refund, but I have received no response whatsoever. This lack of accountability is extremely disappointingparticularly from an organization that claims to support and empower women.I am requesting:Immediate cancellation of this unauthorized membership,A full refund for all charges since April 2025, and A confirmation that my account and payment information have been removed from their ********* is unacceptable for any businessespecially one representing itself as a womens empowerment organizationto ignore consumers and engage in deceptive billing practices. I hope the BBB can assist in resolving this matter.

    Business Response

    Date: 07/22/2025

    Hello *** ************ thank you for reaching out and were sorry to hear about your concern. Ive checked in our system and it looks like you disputed the monthly profile maintenance fee with your bank and have since been refunded.

  • Initial Complaint

    Date:07/21/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 5/30 this company charged my CC $299 for a lifetime membership. As of 7/18, they charged my CC $449.99 unauthorized. I tried contacting ***** via their phone number and could not reach anyone. Therefore, I submitted an email and was told its for a Press Release which they do not have anything to release as they've never sent anything. I've contacted my ********** and filed a fraud charge and requested that my membership be canceled immediately. This company is a scam and I don't want to be associated with it.

    Business Response

    Date: 07/22/2025

    Hello *** ***** thank you for reaching out and were sorry to hear about your concern. Ive checked in our system and it looks like our support team already provided a resolution to your inquiry on 7/21/25. If you need any further support feel free to respond to the ticket via email.

  • Initial Complaint

    Date:07/21/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a phone call from worldwide womens association about a membership and I was told I would receive my membership information in the mail in a couple of weeks. It has been over a month and I have received nothing from them. I received another call from worldwide womens Web and I explained that I had not received any information, but they continued to have a conversation with me about website listings on the Internet and how they help with that as a member, however, my bank called saying I had a $299 charge, that I had never approved, by them was coming through my account!?! I told them instantly that I did not approve the charge, now Im in the process of being refunded and hopefully can have this resolved through my bank.

    Business Response

    Date: 07/22/2025

    Hello *** ******** thank you for reaching out and were sorry to hear about your concern. Per the BBBs complaint acceptance practices (********************************************************************************************************) it is customary to make a good faith attempt to contact us first to resolve any issue you may have. To date, we have not received any support request or inquiry from you regarding your concern. Our support team hours of operation are Monday through Friday 9am 6pm EST, Monday through Friday. We respond to most inquiries within a few hours if contacted during normal business hours before 4pm EST, and within 1 day if contacted after. We encourage you to please contact our team via email at *********************************** In the meantime, to expedite a resolution,weve created a support ticket for you and a member of our team will be reaching out shortly. We look forward to serving your membership needs and resolving your complaint in an expedient and satisfactory manner.

  • Initial Complaint

    Date:07/18/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In February of 2025 I enrolled in and paid for a Lifetime membership for $299. In June of 2025, I was charged $459.99 without any notice or consent. When I contacted customer service on June 22nd, I was told theyd refund me, and Id receive the refund in 7-12 business days. Its now July 18th and I have yet to receive the refund. This company is a scam and charges women extra money hoping they wont notice then lies about giving you a refund when caught.

    Customer Answer

    Date: 07/22/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ******* *****



     

  • Initial Complaint

    Date:07/10/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Worldwide womens association - fraudulent charge of over $600 on my credit card company has been reported as a scam can you help me get my money back please ?

    Business Response

    Date: 07/15/2025

    Hello *** ***** thank you for reaching out and were sorry to hear about your concern. Ive checked in our system and it looks like our support team already provided a resolution to your inquiry. If you need any further support feel free to respond to the ticket via email.

  • Initial Complaint

    Date:06/27/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made the mistake of listening to an agent from the Worldwide Women's Association. They promised networking with other women in the airline industry. She told me the fee was in ***, they took a lifetime membership in USD I was told I had 30 days to cancel, yet on the website, it's only 15, and no one will answer the phone. All their promises were lies; there is no write-up, no introductions, and most importantly, no invoice for the fee they ******* I have any recourse to get my money back?

    Business Response

    Date: 07/07/2025

    Hello *** ******* thank you for reaching out and were sorry to hear about your concern. Ive checked in our system and it looks like our support team already provided a resolution to your inquiry - your membership was cancelled and refunded on 7/1/2025 as per your request. If you need any further support feel free to respond to the ticket via email.

  • Initial Complaint

    Date:06/24/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business is a scam. Admittedly, I voluntary joined and paid the one "lifetime" charge. I have since been charged randomly two additional times. Trying to reach someone by phone does not work. The last time they accepted an email and reversed the charge, but they did not remove my credit card information. I think they hope I have used my card so often I won't notice a random UNAUTHORIZED charge. Simply refunding is not enough. Literally stop charging me, please. It's a pain to resolve.

    Business Response

    Date: 06/30/2025

    Hello *** ************** thank you for reaching out and were sorry to hear about your concern. Ive checked in our system and it looks like you disputed the renewal billing with your card issuing bank and they issued you a refund of $249.99. We've also gone ahead and cancelled your subscription as per your request. Please contact our support team if you need any further assistance.

  • Initial Complaint

    Date:06/23/2025

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up for a "lifetime membership" early in May, 2025, and paid at the time of signing up. Out of the blue, I have been charged an additional, unauthorized $449.99 USD (over $600 CAD!!). This is absolutely terrible and beyond unethical for a network supposedly supporting women in business to take unauthorized payments.I demand a full refundThe $449.99USD taken without authorization, and the original $149.99USD paid in May. I do not want to be associated with an organization who unethically preys on women in business. This theft ensured that I could not make planned purchases for my business today. Completely unconscionable.

    Business Response

    Date: 06/30/2025

    Hello *** ************ thank you for reaching out and were sorry to hear about your concern. Ive checked in our system and it looks like our support team reached out to you via email on 6/25/2025 with information on the Press Release billing. To date we have not received a reply. If you'd like to cancel the service can you please reply to the open ticket via email? Once we receive your confirmation, our Finance Team will issue a refund for the Press Release. Thank you.

    Customer Answer

    Date: 07/14/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

    I have not received any emails from the support or account teams. I have reviewed my junk and spam folders as well. In addition, every email that I have sent to the support email provided has bounced back.

    This was not supposed to be a subscription. As per the original email sent to me, it was a one-time payment, lifetime membership. The fact that you switched this to a "subscription" after the original consent to the lifetime membership was provided is VERY concerning. Please cancel this "subscription" and provide me with a full refund to the original card.

     

     

     

     

    In order for the BBB to appropriately process your response, you MUST answer the question above.


    Sincerely,

    ***** ******




     

    Business Response

    Date: 07/21/2025

    We have cancelled and refunded your membership as per your request. Please allow 2-4 business days for the refund to post back to your account.

    Customer Answer

    Date: 07/24/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved. The business has sent me a full refund as of July 23, 2025. 

    Sincerely,

    ***** ******



     

  • Initial Complaint

    Date:06/23/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In September 2023, I applied to join the Worldwide ********************* believing it would be a great representation of professional women. After a brief phone interview, a representative informed me that I had been accepted as a member. However, to participate in this organization, I was required to pay a one-time lifetime membership fee of $149, which I agreed to.On June 20, 2025, I received a notification from my bank regarding an unauthorized charge of $459.99 to my debit card. I did not authorize this payment and have not agreed to any future charges from this organization. Despite my repeated attempts to contact the ****************** since September 2023during their office hours of 9:00 am to 6:00 pm EST, Monday through Fridaymy calls have gone unanswered, leaving me with a deep sense of injustice.After reviewing information about the *** online, I discovered that I am not alone; many other victims have labeled this organization as a scam. The Worldwide Womens Organization and its practices are highly deceptive. They have never sent me any emails, receipts, or explanations regarding the annual charges for 2023 and 2024. I have closed my credit card and disputed this transaction with my bank's fraud department for the third time. I have previously attempted to cancel my account and have received no services in exchange for the $149 membership fee. This scam must come to an end. Please be vigilant and avoid falling into a trap like I did.

    Business Response

    Date: 06/30/2025

    Hello *** *** ****** thank you for reaching out and were sorry to hear about your concern. Ive checked in our system and it looks like our support team already provided a resolution to your inquiry. If you need any further support feel free to respond to the ticket via email.

    Customer Answer

    Date: 07/14/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved at least concerning the business apologizing for the unauthorized bank account charge of $459.99 on June 20, 2025., and promising NEVER do that again.

    Sincerely,

    **** ***** *** ******



     

The Worldwide Women’s Association is NOT a BBB Accredited Business.

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