Business ProfileforPhoto Studio 308, LLC

For my sisters birthday, I ordered 6 print t-shirts from a business called Photo Studio 308. They were rated highly on ****** so I thought theyd be good to use. The seller said there were two different shirt options, one being polyester the other being cotton. We asked what the difference was and all he said was the price. We went with the cheaper option so I paid $120 for all 6 shirts. He requested the payment be made through Venmo so I used that knowing Venmo provides purchase protection. In one of the photos attached, you will see what the shirt was supposed to look like based on the online design - the words are black and the image is clear. When I picked up the shirts, I noticed that the ink looked like it had run out as the colors were not dark at all. In fact, nothing on the shirt showed ** in black. You can see this in the photo of the person wearing the shirt. We wore the shirts for my sisters birthday so I put mine in the washer. It went in cold water with like colors. When I took it out to air dry it, the colors had completely faded or turned green. A photo of this is also included. I contacted the seller because the quality of the shirts was not what I paid for. He refused to refund me and called me cheap because I went with the cheaper shirt option even though he failed to mention any difference in quality besides material. I tried contacting Venmo and they also refused to refund the purchase. I am writing to the BBB to get a refund for this purchase because the quality of items was not what I paid for. Additionally, the way I was treated by the owner was completely disrespectful and that alone should require him to refund me. Ive included some screenshots of this as well as what I heard back from Venmo.