Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:09/26/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I get charged 2 to 3 times a month in the amount of $66.27. I tried to call their phone number to discontinue the service and ever answers. I go to the website trying to discontinue the service or unsubscribe it and its not working. I guess Im gonna have to discontinue my credit card and get a new one reissued which makes me not happy.

  Business Response

  Date: 11/03/2025

  Subject: Response to BBB Complaint - ****** *** ***** *** * ******** **

  Dear BBB Mediator and ****** ****

  Thank you for bringing this matter to our attention through the Better Business Bureau. At My Abundant, we take all customer concerns seriously, and I'm truly sorry for the frustration and inconvenience you've experienced with the recurring charges and difficulty in reaching us. We appreciate your patience as we work to resolve this promptly. To provide some context: My Abundant is a third-party invoicing and payment processing service hired by our client, Committed Coaches, to manage billing for their customers. We do not sell or provide any courses, classes, or products ourselves—all payments we collect are forwarded directly to Committed Coaches (minus our standard processing fees). In your case, these charges stem from a service purchase you made with Committed Coaches, and we've been handling the invoicing on their behalf. Our records indicate the following:
  Total collected to date: $728.97 (via 11 payments of $66.27 each).
  Remaining open balance: $861.45.
  Most recent payment processed: September 27, 2025.

  As a gesture of goodwill while you work to address this with Committed Coaches, we immediately paused all future payments upon learning of your complaint. Regarding the disputed amount of $66.27 (one of the cleared payments), we are happy to process your requested refund amount and close your account. To do so, we'll coordinate directly with Committed Coaches to obtain the necessary approval and funds, ensuring you receive the credit to your original payment method within 5-7 business days of confirmation.

  To move forward:
  Please reply to this message to confirm you'd like to proceed with the refund.
  If you'd prefer to discuss the overall service or cancellation directly with Committed Coaches, we can provide their contact details or connect you via email.
  
  We value your feedback and are committed to making this right. Please let us know how else we can assist—whether that's facilitating communication with Committed Coaches, providing a detailed payment history, or exploring additional goodwill options.

  Thank you for your understanding, and we look forward to your response.

  Best regards,

  My
  Abundant - Operations Desk
  

  
  

• Initial Complaint

  Date:08/18/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I did not enroll in MYABUNDANT. Ive never heard of your company until I started getting billed! I have no need for your services. Im retired!!!I would like you to refund my card for the amount you have charged me. The dates charged are 6/5, 6/6, 6/6, 6/19, 7/3 and 7/17. Each was for $66.27 I would like this to happen immediately. I would like confirmation when it is done. My email is ********************** and my phone number is ************. Thank You!

  Business Response

  Date: 09/09/2025

  Subject: Response to BBB Complaint

  Case ID- *********

  Dear ***** *******,

       Thank you for contacting us through the Better Business Bureau regarding your concerns. We take such matters seriously and appreciate the opportunity to address your complaint.

       My Abundant operates as a third-party payment processor for Committed 100, facilitating payment transactions for their services. We do not directly offer or provide any courses, seminars, or products. Our records indicate that you entered into an agreement with Committed 100 for a course, along with a corresponding payment plan, which we have been processing on their behalf. The charges you referenced on 6/5, 6/6, 6/6, 6/19, 7/3, and 7/17, each for $66.27, align with this agreement.

       We have made multiple attempts to reach you via email and telephone at the contact information provided *********************** and ************) to discuss this matter, but we have not received a response. It is not uncommon for consumers to be unaware that My Abundant is a third-party processor handling payments for a course enrolled under a different company, in this case, Committed 100.  We are committed to assisting you in resolving this issue. If you believe you did not enroll in the course with Committed 100, this could indicate potential unauthorized activity involving your personal and payment information. This is a serious concern, and we are eager to work with you to investigate and address any possible fraud.

       To proceed, we kindly ask that you respond to one of our previous messages or contact us directly so we can discuss your account in detail and determine the best course of action. We will continue our efforts to reach you and provide assistance. Once we have clarified the situation, we will promptly address your request for a refund and provide confirmation as requested.

       Thank you for your attention to this matter. We look forward to hearing from you soon to resolve this to your satisfaction.

  Sincerely, 

  ***** ******** -

  ******** ********
  
  ** ********

   

  Business Response

  Date: 09/09/2025

  Subject: Response to BBB Complaint

  Case ID- *********

  Dear ***** *******,

       Thank you for contacting us through the Better Business Bureau regarding your concerns. We take such matters seriously and appreciate the opportunity to address your complaint.

       My Abundant operates as a third-party payment processor for Committed 100, facilitating payment transactions for their services. We do not directly offer or provide any courses, seminars, or products. Our records indicate that you entered into an agreement with Committed 100 for a course, along with a corresponding payment plan, which we have been processing on their behalf. The charges you referenced on 6/5, 6/6, 6/6, 6/19, 7/3, and 7/17, each for $66.27, align with this agreement.

       We have made multiple attempts to reach you via email and telephone at the contact information provided *********************** and ************) to discuss this matter, but we have not received a response. It is not uncommon for consumers to be unaware that My Abundant is a third-party processor handling payments for a course enrolled under a different company, in this case, Committed 100.  We are committed to assisting you in resolving this issue. If you believe you did not enroll in the course with Committed 100, this could indicate potential unauthorized activity involving your personal and payment information. This is a serious concern, and we are eager to work with you to investigate and address any possible fraud.

       To proceed, we kindly ask that you respond to one of our previous messages or contact us directly so we can discuss your account in detail and determine the best course of action. We will continue our efforts to reach you and provide assistance. Once we have clarified the situation, we will promptly address your request for a refund and provide confirmation as requested.

       Thank you for your attention to this matter. We look forward to hearing from you soon to resolve this to your satisfaction.

  Sincerely, 

  ***** ******** -

  ******** ********
  
  ** ********

   

• Initial Complaint

  Date:06/30/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I met *** **** on a webinar on Section 8 housing in which he promised to provide a tenant finder assistance on his web site and insisted you had to join to see the details. The cost for assess to his web site and so called expert advise through email communication only is $178.41 that is automatically deducted from my **************** credit card twice a month. Thus far, Abundant ***** partner organization has taken since January ******* - June 25th - $2,140.92 without ever producing the Tenant finder service and now *** don't even mention the Tenant Finder on his website. *** real estate information is generic advice you can easily of the internet. I've been asking *** to refund my money and or stop taking money from my ******** express credit card since February 2, 2025. I have not been able to use any of the information, he supplied thus far. In the attachment are the email conversations *** forwarded me regarding my refund request. Thank you for your time and ****************** regards,****** ********

  Business Response

  Date: 07/09/2025

  Response to BBB Complaint from My Abundant

  Dear ****** ********,

        Thank you for bringing this matter to our attention through the Better Business Bureau. We at My Abundant are a third-party payment processing company that facilitates transactions between coaches, such as *** **** of Section 8, and their students. We do not offer courses, classes, or direct services to students, including the tenant finder assistance or real estate advice referenced in your complaint. We were unaware of any issues with the course you enrolled in or your requests for a refund or to stop payments until we received the BBB complaint. Our records show no prior correspondence from you or *** **** regarding these concerns, aside from standard notifications, such as the initial welcome email sent to students. The payments processed, totaling $2,140.92 from January 16, 2025, to June 25, 2025, were transferred to ****************** Section 8, per our agreement with them.

       Upon receiving the BBB complaint, we immediately halted the automated deductions from your **************** card. We are committed to assisting you in resolving this matter and have reached out to Section 8 to address your concerns. While any formal complaint regarding the course content or services should be directed to Section 8, we take our customer service and quality assurance obligations seriously for both our partner coaches and their students. We invite you to contact us directly at ************ so we can further assist you. Your feedback is valuable, and we will work with Section 8 to ensure this issue is addressed promptly. Thank you for your patience and understanding.

  Sincerely,
  ***** ******** ********* ********
  My Abundant
  

  Customer Answer

  Date: 07/12/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

  *** did not provide the service he promised in the beginning (the tenant finder service). I strongly feel that *** used pressure scam artist tactics by putting a timer on opportunity to sign up for the services and that he would only accept the first 10 investors to sign up with the hour presentation. I was number 11 in which he made an exception to his rule in order to get as much money as he can. Every attempt to find out the new tenant finder service as you can see in *** text response, he keeps kicking the can down the road by saying it's coming soon but it never came! ***** partnership agreement with My Abundant is to keep the money rolling in and give *** cover for his con artist scheme. To make it difficult for the victim to retrieve their money *** has no address or direct number on his contracts neither does My Abundant because they don't intend to give back. Together they have taken $2,140.92 from my **************** like clockwork every two weeks since Jan. 16 - June 25th without providing the Tenant provider service they promised. In fact, now they have taken the tenant finder service coming soon off the Section 8 website. A solution would be to refund the $2,140.92 taken from my **************** card as a credit back on the card.

   

   

   

   

  In order for the BBB to appropriately process your response, you MUST answer the question above.

  
  Sincerely,
  
  ****** ********
  
  
  
  
   
  

  Business Response

  Date: 07/22/2025

  Dear ****** ********,

       Thank you for your follow-up response regarding complaint ID# ********. We understand your frustration and appreciate the opportunity to clarify our role and address your concerns.

       As previously stated, My Abundant is solely a third-party payment processing company that facilitates transactions between coaches, such as *** **** of Section 8, and their students. We do not offer, create, or manage any courses, classes, or services, including the tenant finder service referenced in your complaint. Our role is limited to processing payments, which in this case amounted to $2,140.92 from January 16, 2025, to June 25, 2025, and transferring those funds to Section 8 per our agreement with them.

       Upon receiving your initial BBB complaint, we promptly halted the automated deductions from your **************** card to prevent further charges. We also invited you to contact us directly at ************ to assist you further, but our records indicate that we have not yet received any direct communication from you. We remain committed to helping resolve this matter and have again reached out to Section 8 to address your concerns about the tenant finder service and your refund request.

       As your complaint pertains to the services promised by *** **** and Section 8, we respectfully advise directing your refund request and concerns about the course content or services to Section 8 directly. My Abundant does not have the authority to issue refunds for services provided by our partner coaches, as we do not control their offerings or agreements. However, we are actively working with Section 8 to ensure your concerns are addressed promptly and fairly.

       We encourage you to contact us at ************ so we can further assist in facilitating communication with Section 8 or provide any additional support within our capacity as a payment processor. Thank you for your patience, and we hope to help bring this matter to a satisfactory resolution.

  Best regards,
  My Abundant

  Customer Answer

  Date: 07/30/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
  
  Sincerely,
  
  ****** ********
  The following is an email I received from my abundance after I called them and spoke to *****.

  **** *******
       * **** ****** ***** ***** *** ******* ** ******* ** ****** ** **** ****** ******* *** *** ******* * *******  *** ** *** **** **** *** ****** ***** **** ************* ** *** **** **** ** ******* * ******* ****** ** ********* ******* ***************** ** *** ***** ****** ********* ******* *** ******* ******* ** ****** * **** ****** **** ******* * *** ***** *************** *** ***** ** **** *** *** ******** * ******** ** *********** ******** ** *** ********* ** ********** *** *** *** ******** ** ***** **** ******* ****** ** **** **************** **** ** ****** *** *********
       ****** *** ** **** ** *** *** ********* **** *** ********* ******* ** *** ** **** ********** **** **************** ** ******* ** ************ **** ******* **** ******* ** **** ******** **** ******* ****** ** *** *** *** **** ******** ** ****** ************* **** ******* * ** *** ****** *** *** ****** ******** ** ****  ** **** ****** **** *** **** **** ************* ** ********** ********** *** **** ******** ** **** **** *** ** **** * **** ****** **** ******* ** ****** **** **** ** **** *********** *** ********** ****** ******* **************** *** ******** ** *********** ***** **** ***** ****** *********** *******  * **** *** * ********* *** **** ** ***** ********** *** * **** *** ******* ***** ***** ** ******* **** ******** ****** **** **** ** ***** *** **** *** ********* ** ** *** ** **** * ********** **** ** ********  ***** *** *** **** ******** *** **************
  
  **** ********
  ***** * **** ** ******** *******
  ************
  ********************** 
  
  
  
   
  

  
  

• Initial Complaint

  Date:04/24/2025

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I signed up for a mentorship program through **************************, with payments handled by Abundant Servicing, LLC. The site led me to believe it was a legitimate service related to credit or business mentorship. After payment, I researched the company and found no official accreditation or clear background. I contacted the company within days to cancel, stating I felt misled and had not used any services or attended any classes. They stated the agreement was non-cancellable and non-refundable, even though I had not accessed the program. I believe the terms were not clearly explained and feel the business is operating under deceptive practices.

  Business Response

  Date: 04/28/2025

  To whom it may concern, 

  We have communicated with the client and explained to him that we are third party servicing company hired by the company that the complaint is directed to. We are authorizing the refund and closing his account as well as having a quality assurance review with Currency Cave Coaching to ensure that other clients of his do not have the same experience or expectations.

  Our reply to the client directly:

  Dear ****** *****,
  
  Thank you for your email.
       Please note that My Abundant is a third-party servicing company engaged by ************************** to manage payment processing and account ****************** on their behalf. We are not involved in the creation, delivery, or promotion of the services offered by Currency Cave Coaching, and therefore cannot speak on their behalf regarding course content or sales practices.
  That said, our role is to provide transparent, supportive service not only to our clients, but also to their customers. If you are dissatisfied with the product and have chosen to cancel your course and request a refund, we are more than willing to honor that request.
  We will proceed with the following:
  Cancel your agreement
  Initiate a refund for any payments made to date
  Remove your personal and financial information from our system
  Ensure all future communication is conducted in writing, as requested
  
       While we regret that your experience did not meet expectations, we appreciate you bringing your concerns to our attention. Situations like this are taken seriously, as they help us strengthen our quality assurance processes and ensure that all customers feel supported and heard.
  We do hope this clarification has helped to distinguish the role of My Abundant in this matter, and that it reshapes your impression of our organization. Our goal is always to provide clear, respectful service, and we sincerely hope any reviews or feedback you choose to share will reflect your experience with us in a fair and positive light.
  You will receive a confirmation as soon as the cancellation and refund have been completed.
  If theres anything else we can do to assist you, please dont hesitate to reach out.
  Sincerely,

  ***Reply from client to our resolution and offer:

  Subject:Re: Request for Agreement Cancellation and Refund
  Dear *****,
  
  Thank you for your response and for honoring my request to cancel the agreement and remove my personal information from your systems.
  
  I appreciate your willingness to issue a refund.However, I would like to inform you that the bank account originally used for the payment has since been closed as part of my efforts to protect my finances following this incident. At this time, I am not comfortable providing new banking details or accepting a digital transfer due to ongoing concerns regarding the legitimacy of the situation.
  
  Please advise if the refund can be issued via a mailed check or another secure non-digital method.
  
  Thank you again for your assistance, and I look forward to your confirmation.
  
  Sincerely,  
  ****** *****

   

  Customer Answer

  Date: 05/03/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because

  They stated they would cancel my agreement and issue a refund, but I never received clear confirmation that anything was completed. They later sent a check, but when I contacted the issuing bank (*************), they said they could not verify it. That made me uncomfortable continuing with the process and caused me to lose trust in the business.

  
  
  At this point, I no longer wish to pursue the refund or communicate further. I am not looking to escalate this legally I simply want to move on.
  
  
  However, I am requesting that all of my personal and financial information, including my Social Security number, be fully and permanently deleted from their system. This is extremely important to me for privacy and safety reasons.
  
  
  Thank you to the BBB for giving me a place to document this.
  
  
  

  Sincerely,
  
  ****** *****
  

  Business Response

  Date: 05/13/2025

  Dear *** *************** you for your message.We truly value your feedback and take your concerns seriously. Please accept our sincere apologies for any inconvenience or confusion this situation may have caused. Wed like to address both your data deletion request and your inquiry regarding the refund check.
  
  Regarding your data deletion request:
  We have removed all of your personal information from our internal CRM system and have excluded it from any future marketing communications or transactional use.
  Your personal information has not beenand will not beused for any purposes beyond what is legally required for compliance.
  
  Regarding the Refund Check:
  We acknowledge your concerns and regret any inconvenience you've encountered while attempting to verify the refund check with *************. For clarity,the check was issued directly by *************, obtained in person at a branch location, and sent to you via ***** to help expedite the refund process. This approach was designed to avoid delays typically associated with credit card refunds and should have resulted in you receiving both our refund and the one from your credit card provider as a safeguard.
  While you mentioned difficulty verifying the check, we have since reconfirmed with ************* that the check is valid. Based on this confirmation, we encourage you to proceed with depositing it into your account.
  We appreciate your continued patience and are happy to assist further should you have any additional questions.
  

• Initial Complaint

  Date:09/06/2024

  Type:Billing Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have had auto draft payments being made, three times now they have pulled the payments either on a non-scheduled date, and in this last occurrence, they pulled a payment on September 3rd and again on September 4th, causing my bank account to overdraft. The payments are supposed to be pulled every other Friday, coinciding with my payday.I contacted the company and they said theyd look into it and could I send them a screenshot of my bank account reflecting the double payment. Initially they said theyd refund me the second payment and the overdraft charge it caused. Then they came back and said they couldnt read the screenshot. I resent that and since then, its been crickets - no response at all. Because of causing this overdraft, it cause two more of my bills being paid to also overdraft, resulting in more charges.I have asked they refund the second payment immediately plus the total of all three overdraft charges. Everything is online with this company and I was not able to find a physical address for them. At this time, I do not have enough funds in my account to even get groceries for the next two weeks until I get paid again. I have also demanded they cancel my autodraft so I can make my payments myself, as they are actually due. Im waiting to hear back from them, though I am not hopeful that theyll respond. The overdraft fees total $78.00 at this time.u