Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Shipping Broker

Shipping.com, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Shipping Broker.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDavid M

    Date: 01/21/2025

    1 star
    I wanted a Land Cruiser branded bug deflector- which were only available in *********. 65 dollar part. Signed up. Charged the standard .50 cents. Quotes 115 dollars to ship. A little pricey- but I really wanted it. I ordered the part and sent it to one of their shippers homes. His name was ******. I have had no contact with ****** besides a picture of the part. Package shows up at **********************. Shipping rate goes up to over $500 dollars. I told them there was no way I would pay that. They said they would work on it. They sent ***** emails daily saying they were working on it. (So it looks like they are making an effort on their part.) They are literally doing nothing- and I can tell it is not an ***************** as claimed on their website, from the structure of the sentencing in their prefabbed emails. Their final offer to me was to ship the part for 395 dollars- which they claimed was their cost. I have sent multi thousand dollar guitars to ********* and ****** for less than that with thousands of insurance on it. It was a lie- and it was a scam. So they marked my order as disposed of- which means to me- is on **** now. Thats what this company is doing. Dont fall for this scam. I have 30 emails from them- all saying the same thing- and I finally told them I would answer back when I got a reasonable quote from them. They attempt to exhaust you by saying we are working diligently and 4000 other similar phrases in book like emails that literally say nothing. When I logged into my account this afternoon- they have completely removed any record of the transaction, although I have numerous emails referring to said transaction as well as screenshots. The kindest words they spoke throughout this entire time was to ask me to remove my one star review of them when I rated their service on ******. I told them I would as soon as they shipped my bug deflector for the ridiculous price I was already willing to pay. DO NOT USE THIS COMPANY IT IS A FRAUD.
  • Review fromNicholas O

    Date: 10/24/2024

    1 star
    The service is useful, the support is not. Staff is ungrateful and scummy.The service is useful and the BUYFORME service is unique. The hosts are generally great but the SHIPPN customer support is so awful and unhelpful. They will stall, and nonsensical questions, etc. It seems like they go out of their way to NOT assisting you. I had multiple orders at a hosts address and they went and assigned the other half to a different host in order for to make me pay 120 extra usd for 2 small game discs to be shipped to ****** very nice and generous to the hosts and they know I go out of my way to tip the hosts hundreds of dollars, yet they still disrespect me and put in a lot of effort to NOT assist me with basic questions they DEFINITELY have the answer to.I edited my review to update, they suspended my account mid order because they found out about my 3 star review. This happened IMMEDIATELY after I told them I wouldn't accept their BRIBE in a form of a discount for changing my 3 star review. Retaliation much.They also transferred 4 of my orders to another host, charged me a consolidation fee, then transferred my orders back to the original host. Essentially stealing money from me. I'm considering ************* the way, I tipped the last 4 hosts between 50 and 70 USD EACH by CHOICE. Shippin staff are actual scumbags. Remember this review please.Message me for screenshots or see my review on sitejabber.They told me to "reach out to them" after suspending my account for leaving a mid tier review. You can't make this up. These are professional gaslighters.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.