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Business Profile

Online Retailer

Breville Espresso Machine

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.11

Average of 1 Customer Review

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Review Details

  • Jackie S

    Date: 02/27/2024

    The customer service I received was the worst ever. After I registered my machine online, they sent a free kit to my old address. I quickly asked them to change it, but got no response until I got an email saying my order was shipped. So, I had to call them. But it took a long time for someone to answer. When they did, they said I caused the problem by changing my address in my account too late. I tried to explain that it's not the fact. When i registered my new machine, i've filling my new address and the kit was shipped by the systme. But the agent, *****, kept yelling at me. She said I changed the address after ordering, but that didn't make sense. I asked to talk to her manager, but she refused. Before this, I had a good experience with Breville machine, but now I might not buy their products.

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