Reviews

Review Details

• Review fromSherry G

  Date: 07/30/2025

  1 star
  ******** company! This company has demonstrated dishonest business practices. I attended the initial sessions before receiving my first bill, at which point I discovered I was being charged for additional services that were never provided. The sessions, which were supposed to last an hour, but ended after approximately 30 min. I called to discuss and they denied my concern. They charged almost $700 for a 30 min virtual visit for 2 services-one in which I did not receive . I couldn't understand the speech of customer service department person and she couldn't understand a simple request for records. I've contacted my insurance company and reported fraud.

• Review fromRose L

  Date: 07/29/2025

  1 star
  After endless calls and transfers to different departments Talkiatry would not give me any information on out of pocket cost through insurance prior to first appointment. I asked to close out my account and delete data. They do not give any time frame for when account will be "deactivate". They keep your data even if you did not have any appointments as a patient. I do not recommend, felt like a scam.

• Review fromErin P

  Date: 07/24/2025

  1 star
  Absolutely a scam, they have you set up an initial consultation and then bill you for numerous other services based solely on what the doctor speaks about which is 100% out of the patients control. I was charged for services I never consented to and then was repeatedly threatened by the company with collections for fraudulent ********.

• Review fromEvan L

  Date: 07/24/2025

  1 star
  This company has demonstrated dishonest business practices. I attended the initial sessions before receiving my first bill, at which point I discovered I was being charged for additional services that were never provided. The sessions, which were supposed to last an hour, consistently ended after approximately 15 minutes. Overall, I gained no value from the experience. Despite having discontinued the service months ago, I am still being billed, and there appears to be no reliable way to contact the company to resolve the issue.

• Review fromMitchell B

  Date: 07/15/2025

  1 star
  Attempted to join my appointment on time and had technical difficulties 15 minutes prior to joining the appointment. I called the provider as well as the company to which I was on the phone for 30 minutes trying to get the link resolved on my phone as well as laptop. The link did not work even after trying multiple links and different zoom codes. We rescheduled the appointment which was fine and they still billed my card and sent me a bill for $100. I then had to call them back and they said this is just protocol which makes no sense that I have to reach out to them to get this canceled and instead they want to try and fraudulently Bill me $100 for an appointment that was never completed as the email stated completed. I wasted so much time with these people, rescheduling my appointments on me and then charging me for an appointment that was never completed. The customer representative told me they will submit a waiver for this refund and I've never heard anything back.

• Review fromNicholas G

  Date: 07/13/2025

  1 star
  The councilor I am seeing is ok, however the doctor I was referred to, to prescribe me medication added in an extra $250 charge for "psychotheropy". We talked about the medication, side effects, alternatives and that was it. The $460 for the initial assessment/ medication discussion I understand but then she randomly added the $250 charge. I tried to dispute it but they very quickly denied it and now my bill is over $700. Insurance covers some, but absolutely nothing of the$250 add on charge. Please don't use them, they are very dishonest.

• Review fromKristi T

  Date: 07/11/2025

  1 star
  I spoke with two people for maybe 30 minutes each for evaluation. Neither provided any assistance. It felt like they didn't even want to talk to me. They charged $1,146.00 for providing no therapy or treatment. The cost of evaluation appointments was never disclosed at any point. When I asked about cost, they said it was covered by insurance. Evidently, not.This is a scam.

• Review fromMax T

  Date: 07/04/2025

  1 star
  Billed $179 for services never rendered. This company is a complete scam that takes unethical business practices to the next level. My first appointment was a no show, they rescheduled me with a doctor *** within the first minute of our conversation said that there are many things they cant treat for and apologized that their advertising was so misleading, he said I wouldnt be billed and we ended the conversation. A month later I receive a bill for $179 and they tell me its not their issue and to reach out to insurance for help. ***** this company at all costs!

• Review fromLauren K

  Date: 06/24/2025

  1 star
  Do NOT waste your time or money with Talkitary. This service is a complete scam. They overpromise and underdeliver. Youre better off finding a therapist or counselor on your ownseriously. The pricing is ridiculous for what you get, and the platform is not user-friendly. I felt misled and taken advantage of. Save yourself the frustration and go elsewhere!

• Review fromLindsey P

  Date: 06/17/2025

  1 star
  I waited 3 weeks for an appointment and I couldnt get logged into the website and they were experiencing technical difficulties so they cancelled my apppointment. The *** I did research on and wanted to see, doesn't have another appointment for an entire month. Do not waste your time with Talkiatry.