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Business Profile

Magazine Sales

Magazine-Agent.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Magazine Sales.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Ken L.

    Date: 01/12/2023

    Terrible company! Don’t use them! I ordered **** ******** in June of 2022. I only received 2 copies out of 6! Now they don’t answer their phones. I’m asking for a refund and they are avoiding me. I talked to a woman 2 weeks ago and said her manager was on vacation. He never emailed me and now they don’t answer their phone! DON’T GET A SUBSCRIPTION FROM THEM!

    Magazine-Agent.com

    Date: 03/09/2023

    The publisher of this title decided to cease the print publication of this magazine. The continued publication and business decisions of the publisher of any title is completely outside of our control. This customer received two print issues in accordance with the magazine's frequency before it ceased the print publication. The publisher was planning on issuing digital issues to fulfill the remainder of subscriber's orders but we offered full refunds for the original purchase price. This customer was issued a full refund on 1/5/2023. We emailed this consumer on 1/5/2023 before they opened this complaint on 1/12/23 with an explanation and a full refund prior to this complaint submission. In any event, we sincerely apologize for any inconvenience or confusion they may have had but by no stretch of the imagination did we "avoid" this consumer. We are constantly looking for ways to improve customer communications and this customers comments are helpful in that endeavor.

Magazine-Agent.com is NOT a BBB Accredited Business.

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