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Business Profile

Job Listing Service

TheLadders.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Job Listing Service.

Complaints

This profile includes complaints for TheLadders.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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TheLadders.com has 2 locations, listed below.

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    Customer Complaints Summary

    • 6 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/08/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered a professional resume service and LInkedIn optimization profile. the "ai generated" resume delivered in minutes was inaccurate and unusable. I immediately contacted them an canceled the service per their policy.

    • Initial Complaint

      Date:09/05/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      THEY ARE SPAMMING ME WITH TEXT AND EMAIL AND I HAVE NEVER EVEN HEARD OF THIS TERRIBLE SCAM. SOMEONE MUSTVE SOLD MY DATA BUT THEY ARE EXTREMELY ANNOYING

    • Initial Complaint

      Date:10/03/2022

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am reporting on the job search site, ******************, The Ladders. This site alleges that it has a new feature, called Apply4Me, that would apply to jobs for you if you submit your resume and other details to them. The job applicant only has to click the Apply4Me one time and the application will be sent to the employer for the applicant. This allows the applicant to submit hundreds of applications in an hour period. However, when I checked the application status in The Ladders, the ladders had not sent these applications. These applications were in a 'Pending status' and were never sent. I checked two days later. This is misleading and false advertisement. I have attached a list of the job applications I allegedly submitted and all of these applications are showing with a Pending status.

      Customer Answer

      Date: 10/27/2022

      Better Business Bureau:

      At this time, my complaint, ID ******** regarding TheLadders.com has been resolved.

      (By clicking "OK", your complaint will be closed as Resolved.)


      Sincerely,

      *********************************

    TheLadders.com is NOT a BBB Accredited Business.

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