We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Financial Technology

Current
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

2.85

Average of 78 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Joseph M

    Date: 03/19/2025

    I didn't even know about this bank/financial institution until last week when I get a couple emails saying I opened up an acct with them, which I didn't. Double checked my other financial institutions to see if they had partnered with them, but no connections. I see from a few other reviews here that I'm not the only experiencing fraudulent activity with these jokers!

  • Kerri R

    Date: 01/07/2025

    Zero stars. Account opened in my name fraudulently. I called customer service to resolve the issue. There is no fraud department, or manager to speak to. They would also not close the account until it was reviewed by an escalation team. So an account sits open in my name, that they will not close until I hear back from them. They have zero to no fraud protection for customers or care for humans.

  • Josefina M

    Date: 11/18/2024

    I have my rent money on my account on the 29th of October. I attempted to pay my rent ($1300) on the 30th but it said insufficient funds. I check my account and they took my money out of the account and doesnt show where the money went. I called customer service they told me they will make a dispute and the money will be credited back to my account in 10 business days. I called customer service every other day since thats happened and they said the same thing, wait the 10 business days. Today marks 10 business days and still no money. I called yet again and the gave me the runaround hung up on me twice and refused to give me a email phone number to anyone higher up. I am very frustrated with this banking. The customer service representative are rude and dont know what they are talking about. They wanted to just transfer me to another representative so i can do the whole explanation again.

  • Shannon R

    Date: 11/18/2024

    So far very disaapointed,signed up ,still ** not received my 50 bonus

  • Rolando G

    Date: 10/04/2024

    I have a little over 2 months shaving my payroll with current . I have experience nightmares when reaching out to support . I had what I thought was an unauthorized charge.problem was the charge wasnt showing on my transaction list so I couldnt give the receipt number. Reached out to chat support to help me . 2 hr long chat with no answer. Agent named *** ****** was very incompetent. Couldnt help me without a receipt number . I asked to get my cards replaced . I sent in documents they requested . Mind you I was uploading them into our chat . This person decided to end chat on me. I chat back in got a diff agent named ******** . They were just as bad as *** ****** . They told me I had to pay $5 per card to get my cards replaced. I was negative. I told them if my money gets fraudulently taken when my payroll hits I would be mad . ******** response was some of your funds will atleast cover the negative balance you have . Im done with this pre paid bull company.

  • Greg L

    Date: 09/30/2024

    A wonderful bank until you file a dispute, then they turn in to a horrible bank. Why bank with a company that doesnt have your back as their customer? Its likely just incompetence in the department where they deal with disputes, but it could also be greed, however doubtful. They just dont know how to treat customers, Id bet money on it.

  • Kaesha W

    Date: 09/23/2024

    I had no problem until today. Which I only had this card a month so I guess the problems are starting pretty quick. I needed to cash my check today. My family and I were depending on it for our essential needs. Open checking to see if I could cash with current I noticed the option was there with no record of saying any type of 3 to 5 days for processing. As you can understand my disappointment, I'm sure. This is something that warrants a warning or some precautionary warning. This state is not in the best economic state at the moment, and people don't have enough for daily needs. We expect transparency with our banks. Unfortunately, this is a hard ****** my family will suffer from for a few days.

  • James W

    Date: 09/16/2024

    This bank is an absolute joke terrible customer service. Payday advance is a joke and they robbed me of over half of my check. Go somewhere else please

  • Chelsea S

    Date: 09/08/2024

    Absolutely awful customer service when trying to resolve any issues. The **** have no idea what theyre talking about and love to give you the run around. Literally just running in circles with no resolution. It doesnt matter how many times you lay something out for them, they simply do not understand. *********.

  • Jahn B

    Date: 09/08/2024

    My account was disabled and under review in April 2024, because i tried caching a check with the wrong name(my fault) iv tried chat support and they said they cant help me and that i need to contact Email support, which i did but i have not gotten a response. I left a 1 star review on the App and was told the same thing to contact through email but again no response... i only got a few dollars in the account but i cant even use it because apparently card is disabled as well.

Current is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.