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Business Profile

Digital Marketing

Umbrella Micro Enterprises Inc.
BBB accredited business seal
BBB Accredited BusinessB+Rated by BBB

Reviews

Customer Review Ratings

3.95

Average of 19 Customer Reviews

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Review Details

  • Arturo M

    Date: 07/31/2025

    Support team always there to help. Every time I need help they always there

    Umbrella Micro Enterprises Inc.

    Date: 08/04/2025

    Hi ******,Thank you so much for taking the time to leave this review! Knowing that our support team is consistently there when you need us is exactly what we aim for. Well be sure to share your kind words with the whole team, theyll be happy to hear their efforts made a difference.If theres ever anything else we can do to make your experience even better, please dont hesitate to reach out. Were always here to help.Warm regards,

  • Anthony P

    Date: 07/01/2025

    Umbrella develops leading edge services needed by many businesses. The prices they charge to utilize their special AI software, and tools, are very affordable, as are the sale prices of these outstanding business services. Their training is excellent, and their support is always prompt, and professional. At 85, I have made some mistakes along the way, but the Umbrella support team was always there to sort me out in a professional manner. As I have been semi retired for 21 years now, I have been able to maintain my comfortable, quality of life utilizing the income from selling the valuable Umbrella business services. I hope to maintain my continuous growth, with Umbrella covering my back, for the balance of my active life.

    Umbrella Micro Enterprises Inc.

    Date: 07/09/2025

    Hello *******,Your heartfelt words truly moved us! Its inspiring to hear how you've continued to grow and support your quality of life through your agency, and were honored that Umbrella could play a part in that.We deeply admire your dedication and resilience, and it means the world to know our tools, training, and support have made a real impact. Our entire team is here for you, and we look forward to continuing this journey by your side.Thank you for being part of the Umbrella family!

  • Ed P

    Date: 06/21/2025

    Don't use! They ask for payment upfornt and string you out past 30 days and don't deliver anything near what is promised. **************** is an endless loop of bewildering nonsense to eat up days until you can't call the credit card company.

    Umbrella Micro Enterprises Inc.

    Date: 06/24/2025

    Hi *** we're very sorry to read about your frustrating experience. We take feedback like this extremely seriously, as the situation you've described is the opposite of the service we strive to provide.Following your review, we immediately conducted a thorough search of our records. However, we have been unable to locate any account, subscription, or support history associated with the name "Ed *** or the email address "*****************************".Our policy is to provide upfront value and clear communication, and deliberately delaying service to circumvent a refund period is absolutely against our company's principles. We genuinely want to investigate your claim and make this ******** do this, we need your help. Please contact our support team at ************************************ with the email address, full name, or invoice number you used at the time of purchase. Once we can identify your account, we can perform a full review of your case. We look forward to resolving this with you.

  • Dan S

    Date: 05/28/2025

    I recently had to have emergency triple bypass heart surgery, and was unable to cancel a product purchase within the 30 day window, as I was in *** on the 30th day. I attempted to cancel and ask for a refund on the 31st day, and was refused, even though I fully explained my circumstances. Truly callous and uncaring people. Stay far away!

    Umbrella Micro Enterprises Inc.

    Date: 06/04/2025

    Dear ***,Were truly sorry to hear about your recent surgery and wish you a full and speedy recovery. Your health comes first, and we deeply appreciate your long-standing relationship with Umbrella.Regarding your concerns, we did issue a full refund for the uSPO program within its money-back guarantee period and, per your request, cancelled all your active subscriptions to prevent future charges. We always honor our extensive 30-day money-back guarantee. For any much older programs purchased well outside this period, refunds are generally not feasible due to the nature of ongoing service costs and third-party commitments involved in many of our offerings. As we shared with you in our earlier conversations, to help provide full context.We regret any distress this situation caused and believe we took fair action on your recent requests. We wish you all the best in your continued healing.

  • Naoko S

    Date: 04/03/2025

    I started my digital marketing journey from scratch, with very little experience. Through different online industries, I discovered Umbrella, and it has been an incredible opportunity. Once I started, I never stopped learning!The people I work with are amazingkind, supportive, and always quick to help. Their onboarding training is exciting, fast-paced, and fun, making the whole experience even more enjoyable. Although Im still at the beginning of my journey, theres so much to learn and grow from, and Im excited for whats ahead.I cant thank Umbrella enough for the support and knowledge they provide! ??

    Umbrella Micro Enterprises Inc.

    Date: 04/06/2025

    Hi *****,Thank you so much for your wonderful review! Its great to hear that your experience with Umbrella has been so positive and that our training and team support have made a difference in your digital marketing journey. Your enthusiasm and dedication are truly inspiring, and we're excited to continue supporting your growth and success. Keep up the fantastic work, and please reach out anytimewe're always here to help!Warm regards,The Umbrella Team

  • Tonya M

    Date: 03/10/2025

    Umbrella Micro, and ******** specifically, have done exceptionally well for my new digital marketing agency. The products, the training, and the support are top notch! I am grateful to have Umbrella in my service offering!

    Umbrella Micro Enterprises Inc.

    Date: 04/06/2025

    Hello *****,Your review made our day! Its fantastic to know that ******** and the rest of our team at Umbrella are meeting your expectations and helping your agency thrive. We appreciate your trust and partnership, and we're here to continue supporting your journey every step of the way!

  • T. Yeung .

    Date: 01/16/2025

    As an agency owner who needs to have reliable and scalable options to offer a *wide variety* of service to clients with differing levels of requirements, Umbrella has been an amazing resource. Most importantly, the staff / customer success managers are top notch to make sure your needs as an agency or consultant are addressed, but also for your end users/clients. Shout out to ******** and ******** and others on support staff like **** and ***** - all have been great and extremely responsive!

    Umbrella Micro Enterprises Inc.

    Date: 01/19/2025

    Dear *. *****,Thank you so much for taking the time to share your experience with Umbrella!Were delighted to know that our team has been able to provide the reliable and scalable solutions your agency needs. Were especially proud to hear that ********, ********* ***** and ***** made such a positive impact with their responsiveness and support.Your feedback inspires us to keep delivering top-notch service, and were grateful to be part of your journey. Please let us know if theres anything else we can assist you with in the future!

  • Leon B

    Date: 01/08/2025

    Great concept to help organizations whether for-profit or non-profit. We appreciate the insight and new innovations to get our brand and name out to the masses!

    Umbrella Micro Enterprises Inc.

    Date: 01/09/2025

    Thank you so much for your kind words! Were thrilled our approach has helped strengthen your brand. Its an honor to work with organizations like yours to bring new ideas and innovations to life. We appreciate your support and look forward to continuing our collaboration!

  • Tisa Christiana S

    Date: 12/19/2024

    100 Stars All The Way!!! Words cannot express the love and appreciation I have for my partners at Umbrella Local. After digital marketing for 14 years, I have worked with a lot of fulfillment partners and never have I experienced the support and success for myself, my business and my clients, as I have experienced with Umbrella Local! If you are looking to exceed your client's expectation on all levels, the Team at Umbrella local are the Partner's you need!

  • John K

    Date: 10/31/2024

    I have to take a moment to express my appreciation of the staff at Umbrella. Their programs are top notch and unique. Exactly what I need to separate my business in a very competitive market segment!

    Umbrella Micro Enterprises Inc.

    Date: 11/03/2024

    Thank you so much for the wonderful feedback! ?? Were thrilled to hear that our programs are helping you stand out in a competitive marketexactly our goal! Our team is dedicated to delivering top-notch support and innovative solutions, so its fantastic to know were making a positive impact for you. Thank you for choosing Umbrella!

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