Reviews

Review Details

• Review fromDeborah N

  Date: 07/31/2025

  2 stars
  I love Lume products, however the spray cans are defective. I have purchased 3 of the cans that have exploded all over me and my bathroom cabinets that now need to be repainted. I prefer using a spray for light coverage, but it's too expensive to keep purchasing them when they do not function properly.

  Lume

  Date: 08/04/2025

  Thank you for sharing your feedback with us! We're so sorry that your experience with our Spray deodorant wasn't a more positive one. Our customer service team would love to help, keep an eye out for an email from us.

• Review fromChris T

  Date: 07/30/2025

  1 star
  I would leave less the one star if I could. This product has many unpronounceable ingredients in it. I broke out in welts, almost went to the hospital it hurt so badly! Would live to add a picture! Terrible product, save yourself and your money!

  Lume

  Date: 08/04/2025

  Were so sorry to hear that you experienced a negative reaction to Lume. Reactions to Lume Deodorant are very rare, but anytime we put a product on our skin it can reveal sensitivities to an ingredient. We'd love to help further, please reach out to our customer service team **********************************

• Review fromMaryAnn S

  Date: 07/14/2025

  1 star
  I purchased Lume couldnt wait to try it. and I have had a bad rash and burning under my armpits since. Ive never had a rash under my arms until now!Im glad I didnt use it on my private area!

  Lume

  Date: 07/17/2025

  Good Afternoon- 
  
  We're sorry to hear you've experienced irritation while using our deodorant. While reactions to our products are uncommon, any product applied to the skin can sometimes highlight sensitivities to specific ingredients.
  
  We also understand if Lume just isn't the right fit for you, so we are glad to honor our 60-day return policy for products purchased on our website. To submit a return request, please click here and a pre-paid return label will be generated for you.
  
  Youll need the following information to submit a return:
  Email Address - Youll need to provide the email that was used to place your order.
  Order Number - Your order # can be found in your order confirmation email & starts with an S
  
  

• Review fromAnna S

  Date: 05/29/2025

  2 stars
  worked the first few times i tried it. then it turned from a 72 hour deodorant to a 7.2 hour one at least it smells good for the first half hour

  Lume

  Date: 07/17/2025

  Lume Deodorant has been clinically proven to provide 72-hour odor control, so wed love to share some of our recommendations for maximizing your odor control interval.
  
  Surprisingly, one of the most common reasons one might experience breakthrough odor is from applying too much product or from applying to wet or damp skin (and it's also the easiest to fix!) If you're using the Invisible Cream, make sure you're applying a pea-sized amount, give or take (if that's what you are already applying, try a bit more and see if that helps!) If you're using the Solid Stick, 2-3 swipes should do the trick.
  
  We'd be more than happy to troubleshoot further with you, if you'd like to contact our customer service team at ********************************************************
  
  

• Review fromNikita D

  Date: 05/21/2025

  1 star
  Used for two weeks. I bought the $15 tangerine stick , extremely overpriced. I had very noticeable BO after five hours of use , mind you I live in ******. The second week I experienced a strong burning sensation so extreme I added baby powder under my armpits hoping to calm down the burn I thought I was detoxing my previous dove deodorant but NO!!!!!! I ended up with a rash under my arms between the thighs and under the breast it was really bad. Long story short it was chemical burn I had to be seen by my pcp for rash cream

  Lume

  Date: 05/22/2025

  We are so sorry to hear that you experienced irritation while using Lume. Although reactions are rare, anytime you put a new product on you skin it can reveal a sensitivity. Lume is highly effective in small amounts, so we want to make sure your irritation isnt from applying too much. Our customer support team ********************************** is available to help you troubleshoot the application of Lume and/or assist you with returning your product should you wish to take advantage of our free 60 Day return policy. We look forward to assisting you further. 

• Review fromKevin F

  Date: 04/30/2025

  1 star
  Decent for armpits but not at all for the other body parts. Extremely overpriced

  Lume

  Date: 05/08/2025

  Thank you for sharing your experience! We were sorry to hear that youre not seeing the odor control you were expecting, we'd love to help further, please reach out to our customer service team at ********************************************************.
  
  We'd be happy to share some information that many of our customers have found helpful to help you get on track with Lume.
  
  Looking forward to hearing from you soon!

• Review fromElaine V

  Date: 04/28/2025

  1 star
  Lume is not the product the creator advertises it to be. This is false advertisement and I feel that the commercials need to be taken off TV and social media. The effectiveness of the stick and cream full body deodorants do not last 72 nor even 24-hours. The product caused a very painful and uncomfortable armpit irritation that made it necessary to see my primary doctor and a dermatologist.

  Lume

  Date: 05/08/2025

  We're so sorry that your experience with Lume wasn't a positive one. Reactions to Lume Deodorant are very rare, but anytime we put a product on our skin it can reveal sensitivities to an ingredient.
  
  Please feel free to reach back out to us at ******************************************************** and our customer service team would be glad to continue assisting you! 

• Review fromKim H

  Date: 03/29/2025

  1 star
  HORRIBLE experience as a customer and HORRIBLE product!!! I was excited to try a deodorant without aluminum in it. Lume was offering an online special if you purchased a bundle of their product. I'm sensitive to smell so i always buy UNSCENTED deodorant and avoid anything perfumey. I tried to order all solid-stick UNSCENTED, however, they only allowed me 2 unscented, solid-sticks. The only other option was their unscented in a tube (like sunscreen). I wasn't thrilled, but after some thought, I figured I could apply the cream with a cloth. Of course, after my Lume arrived, I immediately used up my 2 unscented solid-sticks first (because it was easy to apply). A few months later I was left with only the Lume unscented cream deodorant (in the tube). I popped open the top and WAS IMMEDIATELY HIT IN MY FACE WITH A FOUL SMELL... the Lume cream smelled like as*! I'm not exaggerating... it was ******. Obviously very upset after spending almost $100 on product sold as UNSCENTED and smelled horrific - like death. I immediately got online with Lume and made contact thru their website... I explained the situation and asked Lume if I could swap out all my cream deodorants that were now rancid, for their unscented solid-stick. I was really SHOCKED by their response. They stated they could NOT refund my money because it was passed the "warranty period" AND WORSE, they weren't even willing to do a product swap!!! The biggest shocker... the people at Lume suggested I apply the rancid cream deodorant - telling me the smell would dissipate!!! ***!?!? NO THANK YOU. I immediately thru out ALL my remaining Lume products. I can't be a customer if they won't stand by their product. IF you decide to try Lume, my recommendations: 1-Only purchase the solid-stick 2-Don't buy any bundles because if you're beyond their warranty period, they'll indirectly tell you to "kick rocks". A lot of money wasted :(

  Lume

  Date: 05/08/2025

  Thank you for sharing your feedback with us. We're so sorry to hear that your experience with Lume wasn't a more positive one, and we'd love to help! Keep an eye out from an email from our customer support team shortly!

• Review fromMarsha P

  Date: 03/22/2025

  3 stars
  It worked as far as deleting The odor from armpits, but if anybody used them for the folds, an example, aprons or what theyre calling them for overweight people because it starts smelling so bad, DONT!!It created an infection that was so bad and I used it every time I showered I put it on my fold so to speak, it would create a super red area, but it eliminated the smell. I cannot stress enough, not to do that with Lume!! I had to see specialist to get rid of that blood red fold of skin of fat and it was expensive so please take my advice; not designed for overweight people in the fold areas.

  Lume

  Date: 05/08/2025

  Thank you for sharing your feedback with us. Were so sorry you experienced irritation while using Lume products. Reactions to Lume products are very rare as our deodorant actually helps to maintain a healthy pH on our skin.
  
  Please feel free to reach out to us at ******************************************************** and our customer service team would be glad to assist you! 

• Review fromJane H

  Date: 03/12/2025

  1 star
  The smell was horrible. I have never felt so stinky. Bought the unscented and it smelled.

  Lume

  Date: 05/08/2025

  The magic of Lume Deodorants is not in the scents we offer as they are not intended to be a body odor cover-up like most natural deodorants. While choosing a scent is up to your personal preference, Lume has BO beat no matter which one you choose!
  
  Please feel free to reach out to us at ******************************************************** and our customer service team would be glad to assist you!